YP Advertising is honestly the worst business experience I ever had. I never complain or write reviews but they got me so upset, that I've had to. I've been with them for about 7 years. Everything was fine till I've moved to different industry and decided to close my business. I've called them to cancel explaining that I'm closing my business. First they said it will be no problem will just not renew contract. I've called them after that to make sure it's cancelled. Now they saying that they can't guarantee it will be canceled, unless I write them certified letter, then call them to make sure they got it, and MAYBE then it will be canceled. Spoke to 2 representatives they both were rude and couldn't even get their supervisors or managers to talk to me. "they all busy" That's what they said.
They are just bunch of lairs.
I've had online advertising with Yellow Pages before and I was amazed how much they lie. When I called to cancel that, customer rep said to me "are you sure you want to cancel? Looks like your add had 1400 clicks last month."
Do you really think that we, customers just plain stupid??? I use Google Analytic on my website and can track all sources of my traffic. So that month it was actually 3 (THREE), only 3 clicks!!! Well maybe he meant impressions? I asked him that and he said "no, people clicked on your add 1400 times last month."
So customers BEWARE!!! Stay away from YP if you have a chance.