Complaint Rating:

Company information:
www.gainsaver.com
United States
Phone: 1-800-844-4051
www.gainsaver.com

On April 18th, i placed an order for a DLO HD docking system for an ipod, to make sure the item was in stock I proceeded to place the order over the phone after verifying online that the product was in stock. After placing the order they advised me that the item was going to be shipped that same day. One business day later (today), i call to verify the status of the order and they told me that the order was not submitted on time so that they had to move it up for today's shipment. About three hours later, I get online to confirm if they had shipped it or not and I see the item in back order for which I proceeded to call again. Their answer was, we just placed the item in back order, so you "might" get is shipped in 5 days. Of course i proceeded right away to ask for a supervisor, the supervisor got on the line and told me the same thing, I told him to cancel the order and his answer was he could not cancel it. I am in the process of calling my credit card company to proceed with a charge back, but all of this time I received nothing but a bad attitude as they did not care whether i had a problem or not. Please stay away from them, I should know already that saving a couple bucks will eventually get you. In today's world we try to use this scam artist's to save money and time as we live a very fast paced life, but be carefull out there, as you might have to spend more time solving a problem than just buying the item from your local store. By the way if you check the item online right now it still says is in stock... so good luck and stay away...