Complaint Rating:

The telephone no.: 022-40120803 is in the name of my wife had the Voice mail feature activated and recently it was noticed that they had de-activated this service without any permission or notice. This is actually is trespassing of right to an telephone line connection and a breach of contract (verbal) and unilateral from vendor side for reasons best known to them.

I do not think this company Airtel is genuinely interested in providing such services like voice mail, etc or this is a pure selling strategy with no obligations to the consequences. I was not interested in their voice mail or the telephone line, but their sales person dreadful looking traveling from door to door in houses promised all the best services with all features probably taught to tell lies and the company may be proud of his lies today, got me to have the airtel connection. This would be the most excellent selling strategy by loads of lies and good short time customers giving growth to the company for virtually no cost, but lies. Because eventually they are exposed to their facts and today I have rated their services to public of India to be stooping to level of just a liar in the form of a large organization.

To top it, I am being told by their customer service person Manoj (a sucker) that I re-activate my VMS. The company may have all the time and money for such frivolous repeats, but they must check whether their customer has the time for all this repeat actions and phone calls to their 121 (customer service number).

I think this company is in the wrong line of connecting people, they are in the line of connecting and then disconnecting people! Great fun they are having at the cost of public money and a ignorant management.

Do reply, if your company thinks that they are in the business of telephone service.

Rathin Kumar Das