Menu
Vita Novus Addiction Canada Customer Service Phone, Email, Contacts

Vita Novus Addiction Canada
reviews & complaints

www.vitanovus.ca
www.vitanovus.ca

Learn how the rating is calculated

2.5 46 Reviews

Vita Novus Addiction Canada Complaints Summary

17 Resolved
29 Unresolved
Our verdict: Engaging with Vita Novus Addiction Canada, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Vita Novus Addiction Canada has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Vita Novus Addiction Canada. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Vita Novus Addiction Canada reviews & complaints 46

Sort by:

Newest Vita Novus Addiction Canada reviews & complaints

ComplaintsBoard
V
11:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Vita Novus Addiction Canada - Lack of Care

I received basic care at Vita Novus. Classes were cancelled all the time, there was little one-one care as promised, and the Director was never accessible to complain to. People living in Vita Novus's half-way house were coming to the centre while stoned, and most recently the in-house pharmacy was broken into by some patients who took other patient...

Read full review of Vita Novus Addiction Canada and 11 comments
ComplaintsBoard
W
2:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vita Novus Addiction Canada False Complaints

I cannot believe, for the life of me, or comprehend the validity of these complaints! Am I reading the ramblings of a disgruntled employee or someone who did not complete the program because he or she felt they could go it alone or knew better? I admire anyone who helps people recover. I also admire anyone who fulfills his/her obligation as an abuser of substance or alcohol, anyone who enrols in such a program. It’s a first step. Yes, there are wonderful programs such as the ones offered by this facility but folks, it takes you as an individual to first want the help and secondly to continue to help yourself with ongoing treatment, self control, attend your AA meetings etc. I am a retired psychiatric nurse and have dealt with various people who suffered terribly from substance abuse; some never made it through. Instead they chose to end it! We all know that abuse by substance, be it alcohol or drugs is a disease and will not cure by itself! Folks, I don’t believe for one minute what I have read here. These complaints are childish and nothing short of those being lodged by someone suffering from psychological narcissism! Furthermore, slandering someone’s name here as you have blatantly done is definitely liable for a lawsuit. Remember, everyone can be located even though you haven’t used your true name or location! I strongly suggest that YOU need some grave assistance and should seek help as soon as possible!

Read full review of Vita Novus Addiction Canada and 1 comment
Update by wondrous
Sep 19, 2011 3:59 am EDT

I commented on this earlier; this is a follow-up.

I attended an alumni meeting this past week and happened to mention these blogs. (My alumni consist of RNs. I am a retired psychiatric nurse). The subject drew interest among some of my colleagues as some of us, earlier in our careers, had worked in a treatment/recovery centre. So a couple of us decided this warranted further research which revealed that these bloggers were not only playing a guessing game but obviously had conjured up these stories and formed their own vindictive conclusions. In other words, get your facts straight folks before making such stupid, false accusations!
Firstly, if you’re not an ex employee, then perhaps you are one who was in recovery and should continue with follow-up? Otherwise, why these vindictive remarks? Let’s clarify some things here: Let it be known that Vita Novus has never reneged on any payments whatsoever; the allegations made on this board are completely false! Got it? As a matter of fact and for your information, the first location was on a ‘lease-to-own’ basis in which legitimate monthly payments were being made to the vendor. The second location was purchased (because there was a need for expansion) by another vendor. This vendor purchased the first location for his own abode. This location was also on a ‘lease-to-own’ basis where legitimate monthly payments were continuously met but the final sale didn’t close due to the greedy vendor wanting more, thus taking back his offer. In July 2010 there was a huge deposit made (was never defaulted) and once again, the premises DID NOT close due to any ‘default payments’ whatsoever (the vendor kept the money, close to $500, 000) but he will not get off that easy as this continues to be part of ongoing court proceedings! So, contrary to those false accusations made here (none of which were ever substantiated), Vita Novus NEVER left due to an eviction notice, but rather, moved to a bigger and better facility under the name of Lotus, which, by the way, is a program offered by Vita Novus!
If you had all done your homework (research), you might have thought twice about your blogs but then again, maybe not! Bloggers like yourself are so vindictive that you’ll stop at nothing in your attempts to degrade someone.
All those other comments made on this board were obviously done by thes ame disgruntled employees and/or patients who continue to be in denial by blatantly refusing to complete any program or seek further help offered by these programs! Yes, true that AA offers some support but for the most part, these patients need much more. These serious cases cannot be cured by AA alone.

Oh yes, IP identification reveals that these comments have been made by a handful of the same disgruntled people posting over and over again! People like you who try to damage the reputation of their victim, turn other people against him and his facility and then post false information about him on websites. I’m sure that others have been stalked, harassed, defamed, or flamed by vindictive narcissists like you. Furthermore, research has shown that the person you (& others) are slandering, has never himself denied being in recovery and you all undoubtedly know that! That information has always been made known both on his website and to all prospective clients. I would venture to bet that many of you (the accusers) have been through the courts yourselves and know what we speak of here! I would think from a healing standpoint, that being in recovery would serve as an ideal person to assist others who desperately seek help (like giving back to the community).

Oh and incidentally, staff turnover was necessary mainly because some were neither qualified nor good enough to help others or they didn’t have the passion required for the position. Consequently, they were replaced and the complainers you see here are venting because they were fired! So bottom line is, from what I understand, all 9 pages of what you see here will soon be removed by a court order already in process. Cowards who slander John or anyone (for that matter) never acknowledge their identity so obviously they are in denial themselves, hiding behind their computers. Oh and you know with certainty that John is an unethical lying criminal? That is definitely ‘slander’! In addition you have not only publicly mentioned him by name but have gone on to mention his home address! I’m sure you know that from a legal point of view, this would be considered an invasion of privacy and once again, ‘slander’. Do you really think that you can’t be identified by your IP address? Think again; you can easily be traced even though you hide behind your false identities and locations! It’s quite obvious by various comments made on this board that you appear to be the same people complaining over and over again, simply changing your handles etc. Do you really think you’re undermining someone’s intelligence here? Let’s face it, all of you know that what I’ve stated is true but obviously you haven’t thought about your own persona lately (or probably ever)... SO my advice to you is this: Go have another drink (or whatever) and take a good long look in the mirror and don’t forget your own transgressions! It‘s certainly plain to see by various comments that YOU the accusers have a huge problem to deal with! Oh yes, and research has also shown that there are many recovered and satisfied Vita Novus patients out there who continue to work their programs and are leading normal productive lives!

Hide full review
1 comment
Add a comment
V
V
vitanovusreviews
Sudbury, CA
Jan 05, 2013 10:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

Yeah John, no complaints about your ILLEGAL CENTERS! I think you might be a LIAR!

John Haines is a Low Life who's only interest is YOUR MONEY. STAY AWAY FROM HIS ILLEGAL REHAB CENTERS!

Google: Muskoka Recovery Complaints, Pickerel lake Complaints, Louts Complaints, Vita Novus Complaints, Addiction Canada Treatment Network, How it Works Recovery Complaints. Go Johnny Go!

http://www.google.ca/#hl=en&tbo=d&sclient=psy-ab&q=vita+novus+complaints&oq=vita+novus+complaints&gs_l=serp.3..0l2j0i8i30.5957.9118.0.9252.18.18.0.0.0.2.253.2148.4j12j1.17.0.les%3B..0.0...1c.1.4McXMYuj27M&pbx=1&bav=on.2, or.r_gc.r_pw.r_qf.&fp=b440ac92e81425e9&bpcl=[protected]&biw=1280&bih=685

COPY AND PASTE THE ABOVE LINK INTO YOUR BROWSER

UNREPORTED SEXUAL ASSAULT - JOHN HAINES - MUSKOKA RECOVERY CENTER - PICKEREL LAKE RECOVERY

John Haines is being taken to Court for the Illegal Operation Of Muskoka Recovery Center and Pickerel Lake Recovery Rehab Center located in Armourtownship in Burk's Falls, Ontario.

Recent unreported Sexual Assault at Pickerel Lake Recovery and Muskoka Recovery Center. Male Nurse CAUGHT putting his hand down the front of a PASSED OUT Female Patient who was in John Haines ILLEGAL Detox Center. John and his wife Linda and Key staff who knew about this Never Reported it to the Police.

Former Employees came forward with this information about the Sexual Assault. If they hadn't, this would have been swept under the rug as John and his Wife Linda had intended.

If you know anything about this Sexual Assault, call the Police! See the link below.

Also Google: John Haines, Criminal Rehab Owner, Convicted Drug Dealer, Impersonating a Lawyer, Sexual Assault, Cease and Desist Orders, Muskoka Recovery Center, Pickerel Lake Recovery, Lotus,
Vita Novus, Addiction Canada Network, How it Work's recovery..

http://blog.canadiandrugrehabcentres.com/2012/08/25/muskoka-recovery-center/

http://www.reviewstalk.com/complaints-reviews/pickerel-lake-lodge-recovery-l114/page/14

http://blog.canadiandrugrehabcentres.com/2011/12/16/welcome-to-pickerel-lake-recovery-center/#comment-100

COPY AND PASTE THE ABOVE LINKS INTO YOUR BROWSER

ComplaintsBoard
R
3:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vita Novus Addiction Canada Fraud

Vita Novus, gone to GM... Too bad for the patients... GM took in the Vita Novus patients and staff because they were evicted from their prior location. After visiting this past weekend, it's clear that the patients from Vita Novus are not getting the treatment they thought they paid for... Just observing all the patients on the campus, Vita Novus patients and what appears to be their staff spend the majority of the time I observed huddled around a camp fire smoking cigarettes and drinking pop or power drinks. The few patients I had contact with voluntarily expressed their concern about their "lack of care" since coming to Vita Novus. These patients repeatedly asked how they could be apart of the "other program"? (GM) This John Haines guy is really a con-man... Shame on you! for taking advantage of these patients and their families... Taking their money and giving them nothing in return!

Read full review of Vita Novus Addiction Canada and 11 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
11 comments
Add a comment
L
L
liesbyconmanjohnhaines
Ajax, CA
Dec 02, 2013 12:36 pm EST

http://blog.canadiandrugrehabcentres.com/2011/12/16/welcome-to-pickerel-lake-recovery-center/

WOW, MORE THAN A YEAR AGO YOU SAID WHAT ABOUT CARF JOHN/MUSKOKAFINE?"

admin says: October 4, 2012 at 3:41 pm

A while ago you told us you would be registered with C.A.R.F. and following their guidelines. Have you registered with them? Have you booked your first inspection?

MuskokaFine says:
October 4, 2012 at 4:05 pm

Yes we have started the procedure and will post as soon as we have become fully registered with C.A.R.F. Please note as you indicated that the C.A.R.F. registration can be a year long process.

AND MORE THAN A YEAR LATER WE GET, , IT'S NOT OUR MEMBERSHIP NUMBER, IT'S OUR "REGISTRATION NUMBER" WHAT A LOSER. TOO MUCH COCAINE BUDDY. SLOW DOWN!

L
L
liesbyconmanjohnhaines
Ajax, CA
Oct 18, 2013 10:25 am EDT

You can find some of the Story here: Copy and Paste into your Browser. Waiting for more Videos John. Come on..., You've got our attention greathealer..., Slow Down on the Cocaine buddy!

http://www.cottagecountrynow.ca/news-story/4160449-public-airs-concerns-over-rehab-centre/

L
L
liesbyconmanjohnhaines
Ajax, CA
Oct 16, 2013 9:26 am EDT

ALMAGUIN NEWS - THURSDAY OCTOBER, 10, 2013
VITA NOVUS - PICKEREL LAKE RECOVERY - PUBLIC MEETING OCTOBER 5, 2013

http://edition.pagesuite-professional.co.uk//launch.aspx?pbid=4d7c5bf3-8236-4988-9d9f-da6bfa191866

READ THE STORY FOR YOURSELF. WOW, YOU MEAN JOHN HAINES HAS BEEN LYING (TRYING TO LIE, YOU'RE AN IDIOT, JOHN) SHOVE THAT COKE UP YOUR NOSE LOSER! CURRENT CEASE AND DESIST ORDER!

DOORS WILL BE SHUT SOON! I AM SURPRISED NO ONE HAS BEEN SERIOUSLY INJURED, OR DIED AT THIS ILLEGAL REHAB CENTER. THE STUFF THAT GOES ON AT THIS PLACE, WOW! HEY JOHN, HOW DO WE GET A HOLD OF YOUR SO CALLED DOCTORS. CAN'T SEE TO FIND THEM. THAT'S CALLED FRAUD!

http://edition.pagesuite-professional.co.uk//launch.aspx?pbid=4d7c5bf3-8236-4988-9d9f-da6bfa191866

See Botton of the above Page: Story about ILLEGAL REHAB CENTER - PICKEREL LAKE RECOVERY. Continued on Page 5

H
H
haveachancetotellyourstory
, CA
Jun 23, 2013 4:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ILLEGAL REHAB CENTERS - VITA NOVUS - PICKEREL LAKE RECOVERY - MUSKOKA RECOVERY - ADDICTION CANADA TREATMENT NETWORK

W5 & MARKET PLACE ( CTV AND CBC's INVESTIGATIVE NEWS SHOW WHERE THEY EXPOSE FRAUD) IS INTERESTED IN SPEAKING WITH ANYONE, CLIENT'S, FORMER EMPLOYEES & COUNSELORS WHO CLAIMED THEY WERE HIGH ON DRUGS AND JOHN HAINES KNEW ABOUT IT WHEN THEY WERE DOING INTERVENTIONS, ANYONE WHO HAS HAD DEALING WITH JOHN HAINES AND HIS ILLEGAL REHAB CENER'S. CALL THEM!

H
H
haveachancetotellyourstory
, CA
Jun 21, 2013 2:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

W5 & MARKET PLACE ( CTV AND CBC's INVESTIGATIVE NEWS SHOW WHERE THEY EXPOSE FRAUD) IS INTERESTED IN SPEAKING WITH ANYONE, CLIENT'S, FORMER EMPLOYEES & COUNSELORS WHO CLAIMED THEY WERE HIGH ON DRUGS AND JOHN HAINES KNEW ABOUT IT WHEN THEY WERE DOING INTERVENTIONS, ANYONE WHO HAS HAD DEALING WITH JOHN HAINES AND HIS ILLEGAL REHAB CENER'S. CALL THEM!

M
M
MUSKOKA,KARMA
, CA
Apr 20, 2013 9:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

http://www.cottagecountrynow.ca/news/article/1606819–pickerel-lake-zoning-could-see-compromise

Mary Beth Hartill |Apr 18, 2013

BURK’S FALLS – Yes, no or compromise are the three options Township of Armour council will look at when it comes to a wellness centre operating on Pickerel Lake.

An open house public meeting was held on April 13 at the Karl Crozier Community Centre in Burk’s Falls to discuss the zoning decision under consideration by the council for the Pickerel Lake Recovery Centre.

“It appears to me right now there are three choices, ” said Reeve Bob MacPhail. “The first two choices are cut and dried. The council could just say no. The other sort of black and white is yes.”

In the province of Ontario, there are no regulations for recovery facilities such as the one currently operating at the site of the former Pickerel Lake Lodge.

“If we just said a flat yes it means the council really has no control over it so it may not be an option, ” said MacPhail. “The other option is what I call the compromise option between the yes and the no.”

Under the Municipal Act a municipality can set up its own licensing system so they could agree to grant the zoning, however still impose rules and restrictions.

“We could have a license that says the maximum number of clients that could be there, ” said MacPhail. “We could license the minimum number of staff that we have there.”

Township planner Robert Miller says the effect on the local ratepayers is the prime impact the municipality has to consider.

“The Pickerel Lake Recovery Centre, under a numbered corporation, purchased Pickerel Lake Lodge and established itself under the misapprehension that all it needed for approvals was a building permit, ” he said. “That assumption turned out to be false.”

It was about year later when the Recovery Centre owners applied, after opening, for changes to the zoning and Official Plan.

The applications were filed in November of 2012 and Wayne Simpson of Wayne Simpson and Associates, planner for the applicant, says amendments being sought to the Official Plan and zoning bylaw would accommodate the addiction recovery centre at the location.

There was a concern raised about the legality of the operation after the facility had been ordered to cease operations by the Township for believing that the operations are in contravention of the zoning bylaw. The issue was taken to the Superior Court, however, that case has been put on hold with council deciding to deal with the planning issues as quickly as possible.

Simpson says that although the facility provides non-medical and non-drug services.

“We want to differentiate this facility from other facilities where there is medical care, where there may be care provided by doctors, clinicians and people administering drugs. What might come to mind is a detoxification centre, for example, ” he said. “This facility started off with those types of activities occurring at the facility but during the first six to eight months the facility was reshaped and redefined.”

Those functions were moved off site and those employed to deliver those medical services are no longer at the site. There is a facility in Newmarket associated with the Pickerel Lake Recovery Centre providing medical treatment.

“A recovery centre is not a defined use and is not a permitted use in the zoning, ” said Miller. “This is not an application to develop something, it is an application to define and validate something that is already established.”

There are 156 acres of land but the changes would be applicable to only the front 10 acres, which includes the existing buildings.

A proposed amendment to the Official Plan to allow a portion of the applicant’s property to be defined as “an addiction recovery centre which means a commercial use where, for those struggling with addiction to drugs or alcohol, wellness is promoted through the intensive delivery of a comprehensive range of non-medical and non-drug services, including spiritual, social, recreational, nutritional and educational programs that are customized to meet the particular needs of individual guests.”

“This will be a place where individuals will go to escape their daily life routines … it’s important for some of these people who are at this facility to get away from their daily routines, to get into an environment that doesn’t trigger their addiction, ” said Simpson.

Miller says with the compromise option, the license would keep a lot of the control in the hands of the Township.

A decision must also be reached without what was referred to as ‘people planning’ that could contravene the Canadian Charter of Rights and Freedoms, including prohibiting individuals with afflictions.

“If this is the nature of your complaint you should put your mind to this because that type of complaint is not available to you … it’s a recovery centre, ” said Miller.

Miller also asked members to public to consider the common good.

“There are over 35, 000 people in Ontario being treated for addictions to prescription narcotics. Alcohol is another problem, ” he said. “… there is a need for many, many people to be treated for these addictions.”

Miller says the questions remains whether the residents on Pickerel Lake recognize the common good and the need for a treatment centre in the area.

Simpson noted that as part of the Armour’s Official Plan there is a goal for a wider commercial and assessment base and more employment opportunities.

“These are permanent year round positions, not seasonal, ” he said. “These employees will also involve a higher degree of education and higher salary and will be spending here and everything that goes along with that.”

He notes the facility promotes the health of Ontarians and the environment and the lodge will be as environmentally sound as previous uses.

“People can be assured that what takes place at the centre will exist within the regulations, ” said Simpson. “The centre will be fully under control of the municipality under the municipal Official Plan and the bylaw.”

“The other question is, is the old Pickerel Lake Lodge a suitable location for a licensed and inspected drug recovery centre if one considers the common good if it is properly regulated and properly controlled, ” said Miller. “We need to think of both sides.”

There will be a statutory public meeting slated at a future date, likely during the summer, and council will deliberate after that time.

MacPhail says that regardless of council’s decision the Ministry of Municipal Affairs and Housing will make the final decision.

“There is a final step, which nobody hopes we ever get to, if someone is not happy with the final decision made by Municipal Affairs then they can appeal it and it goes to the Ontario Municipal Board, ” he said.

M
M
MUSKOKA,KARMA
, CA
Apr 09, 2013 12:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

NOTICE OF OPEN HOUSE PUBLIC MEETING TO DISCUSS PICKEREL LAKE RECOVERY - CEASE AND DESIST ORDERS STILL IN PLACE - CURRENTLY OPERATING ILLEGALLY!

http://www.armourtownship.ca/pdf/plrc_openhse_april13_2013.pdf

NOTICE OF OPEN HOUSE PUBLIC MEETING:
TO CONSIDER AN APPLICATION TO AMEND THE ARMOUR TOWNSHIP OFFICIAL PLAN TO RECOGNIZE THE PICKEREL LAKE ADDICTION RECOVERY CENTRE

OPEN HOUSE
Date: Saturday April 13, 2013
Location: Karl Crozier Community Hall
220 Centre Street, Burk’s Falls
Time: 10:00 am Presentations followed by open house until 12 noon

THE PROCESS

Armour Council has not yet made a decision on the proposed Official Plan Amendment.People attending the Open House will be invited to comment on the proposal.

After considering the comments received from the public at this open house and the Statutory public meeting, Council will make a decision whether or not to adopt the proposed Official Plan Amendment.

This should be interesting….,

G
G
GETTINGCAUGHTINYOURONLIESJOHN
Burlington, CA
Jan 25, 2013 12:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Nothing has changed! John Haines is still being taken to Court for the Illegal Operation of Pickerel Lake Recover Center which changed to Muskoka Recovery Center which John Haines now is advertising as Vita Novus. He is stalling going to Court according to the Town of Armour. But don't worry John, the Town and Local Residents are going to Give You Your Day in Court!

Be advised, HE STILL HAS A CEASE AND DESIST ORDER TO SHUT THIS PLACE DOWN. WHICH HE IS IGNORING!

https://www.naatp.org/facility/vita-novus-inc/

http://muskoka.kijiji.ca/c-services-other-Vita-Novus-W0QQAdIdZ438220434

Phone: [protected]
Toll-free: [protected] voice
Fax: [protected]

I spoke with CARF this week. Vita Novus/Addiction Canada Treatment Network or any of John Haines Illegal Rehab Operations are Not Registered or Accredited by them as John Haines Claims. Call the above number and speak with Judy or June. Also notice the “great review” John Haines gave himself at: http://www.weblocal.ca/user/2vntzkc – Does anyone notice that “Flexman” is the Author of both http://www.weblocal.ca/user/2vntzkc and https://www.naatp.org/facility/vita-novus-inc/ - I know, must be a coincidence, right John? Wow, saying you are LICENSED BY CARF WHEN YOU ARE NOT? I'm surprised that you would tell a lie John, Shocking!

Also, please go to: https://www.prbuzz.com/health-a-fitness/89023-vita-novus-treatment-center.html

Notice the Vita Novus Review link on this and many other adds by john haines. When you click the “Reviews” it just goes back to their website. Funny thing is when you Google Vita Novus Complaints, well, there is a lot out there.

(Just a Sample)
https://www.google.ca/#hl=en&tbo=d&sclient=psy-ab&q=vita+novus+recovery+center+complaints&oq=vita+novus+recovery+center+complaints&gs_l=serp.12...0.0.2.22152.0.0.0.0.0.0.0.0..0.0.les%3B..0.0...1c.ing6eNNL1qo&pbx=1&bav=on.2, or.r_gc.r_pw.r_cp.r_qf.&fp=ad58aa7848033ec4&biw=1270&bih=641

Again, this man is still running his Scams. He is Operating Illegally in Aurora and Newmarket also. They have been contacted. Did you get a Cease and Desist from them yet John?

Hey how is the CARF stuff going? The answer, IT'S NOT GOING. THIS IS CALLED FALSE ADVERTISING JOHN!

SO AGAIN, NOTHING HAS CHANGED!

G
G
GETTINGCAUGHTINYOURONLIESJOHN
Burlington, CA
Dec 22, 2012 10:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please Google, John Haines, Vita Nouvs, Muskoka Recovery, Pickerel Lake Recovery, Sexual Assault, Court Date, Drug Dealer, Addiction Canada Treatment Network,

http://www.complaintboard.com/vita-novus-l1978.html

Tasteofyourownmedicine

Feb 23, 2012- neglect

Anyone who thinks John is responding to these complaints think again, he doesn't have the balls and surely does not have the intelligence! He likely has given the task to his wife and co-worker's to do his dirty work for him...he is an expert at passing the buck! John does not give a rats [censored] about anyone that comes in this so called treatment facility, once he gets the CHEQUE, that's when your on your own.

Believe me I know! You will be paying for services promised from vita novus you will never receive and Doctor's you will never see! Might want to keep your meds at home for you will never see them again, guess more money in John's pocket after he sells them for yet another profit! John, money is the root of all evil, so I guess this makes you the root...Money will not give you the happiness you so desire, but the THRUTH will.

Let's move along to your trusty sidekick Matt who lies, cheats and kisses your [censored] daily so he has a place to live and other certain benefits... can all guess what these are... Just a suggestion don't leave your daughter, sister or any female around this man, he has a tendency to invite them to his apartment, which happens to be at vita novus!

Long story short don't waste your time and energy sending someone you truly love to VITA NOVUS you will be sadly disappointed...there are better facilities out there...do your research

A
A
angryexpatient
mississauga, CA
Oct 17, 2011 4:43 am EDT

VN ... is a bunch of [censored]. Their success rate ... don't believe it, while I was stuck there doing "super chores" for 45 days ... 7 patients returned because they relapsed. While at their transition house a few patients were getting high and showing up at the main house glorifying their drug use to patients. The patients who can't get drugs to the facility (most had them delivered) could always break in to the nurses station and get all the drugs they want and stay high for days without consequences (yes... it happened while I was there)

ComplaintsBoard
C
4:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vita Novus Addiction Canada neglect and much much more !!

alot of people have been complaining about VN ? yes thats true but im here to tell you, the public the truth . Come back to this website on July 5th for the real truth about Vita Novus and all it's dirty little shocking secrets !

Read full review of Vita Novus Addiction Canada and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
H
H
haveachancetotellyourstory
, CA
Jun 30, 2013 11:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

----------------------I L L E G A L - R E H A B - C E N T E R 'S- -----------------
VITA NOVUS - PICKEREL LAKE RECOVERY - MUSKOKA RECOVERY CENTER - ADDICTION CANADA TREATMENT NETWORK...,

W5 & MARKET PLACE ( CTV AND CBC's INVESTIGATIVE NEWS SHOW WHERE THEY EXPOSE FRAUD) IS INTERESTED IN SPEAKING WITH ANYONE, CLIENT'S, FORMER EMPLOYEES & COUNSELORS WHO CLAIMED THEY WERE HIGH ON DRUGS AND JOHN HAINES KNEW ABOUT IT WHEN THEY WERE DOING INTERVENTIONS, ANYONE WHO HAS HAD DEALING WITH JOHN HAINES AND HIS ILLEGAL REHAB CENTER'S. CALL THEM!

M
M
MUSKOKA,KARMA
, CA
Apr 20, 2013 9:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

http://www.cottagecountrynow.ca/news/article/1606819–pickerel-lake-zoning-could-see-compromise

Mary Beth Hartill |Apr 18, 2013

BURK’S FALLS – Yes, no or compromise are the three options Township of Armour council will look at when it comes to a wellness centre operating on Pickerel Lake.

An open house public meeting was held on April 13 at the Karl Crozier Community Centre in Burk’s Falls to discuss the zoning decision under consideration by the council for the Pickerel Lake Recovery Centre.

“It appears to me right now there are three choices, ” said Reeve Bob MacPhail. “The first two choices are cut and dried. The council could just say no. The other sort of black and white is yes.”

In the province of Ontario, there are no regulations for recovery facilities such as the one currently operating at the site of the former Pickerel Lake Lodge.

“If we just said a flat yes it means the council really has no control over it so it may not be an option, ” said MacPhail. “The other option is what I call the compromise option between the yes and the no.”

Under the Municipal Act a municipality can set up its own licensing system so they could agree to grant the zoning, however still impose rules and restrictions.

“We could have a license that says the maximum number of clients that could be there, ” said MacPhail. “We could license the minimum number of staff that we have there.”

Township planner Robert Miller says the effect on the local ratepayers is the prime impact the municipality has to consider.

“The Pickerel Lake Recovery Centre, under a numbered corporation, purchased Pickerel Lake Lodge and established itself under the misapprehension that all it needed for approvals was a building permit, ” he said. “That assumption turned out to be false.”

It was about year later when the Recovery Centre owners applied, after opening, for changes to the zoning and Official Plan.

The applications were filed in November of 2012 and Wayne Simpson of Wayne Simpson and Associates, planner for the applicant, says amendments being sought to the Official Plan and zoning bylaw would accommodate the addiction recovery centre at the location.

There was a concern raised about the legality of the operation after the facility had been ordered to cease operations by the Township for believing that the operations are in contravention of the zoning bylaw. The issue was taken to the Superior Court, however, that case has been put on hold with council deciding to deal with the planning issues as quickly as possible.

Simpson says that although the facility provides non-medical and non-drug services.

“We want to differentiate this facility from other facilities where there is medical care, where there may be care provided by doctors, clinicians and people administering drugs. What might come to mind is a detoxification centre, for example, ” he said. “This facility started off with those types of activities occurring at the facility but during the first six to eight months the facility was reshaped and redefined.”

Those functions were moved off site and those employed to deliver those medical services are no longer at the site. There is a facility in Newmarket associated with the Pickerel Lake Recovery Centre providing medical treatment.

“A recovery centre is not a defined use and is not a permitted use in the zoning, ” said Miller. “This is not an application to develop something, it is an application to define and validate something that is already established.”

There are 156 acres of land but the changes would be applicable to only the front 10 acres, which includes the existing buildings.

A proposed amendment to the Official Plan to allow a portion of the applicant’s property to be defined as “an addiction recovery centre which means a commercial use where, for those struggling with addiction to drugs or alcohol, wellness is promoted through the intensive delivery of a comprehensive range of non-medical and non-drug services, including spiritual, social, recreational, nutritional and educational programs that are customized to meet the particular needs of individual guests.”

“This will be a place where individuals will go to escape their daily life routines … it’s important for some of these people who are at this facility to get away from their daily routines, to get into an environment that doesn’t trigger their addiction, ” said Simpson.

Miller says with the compromise option, the license would keep a lot of the control in the hands of the Township.

A decision must also be reached without what was referred to as ‘people planning’ that could contravene the Canadian Charter of Rights and Freedoms, including prohibiting individuals with afflictions.

“If this is the nature of your complaint you should put your mind to this because that type of complaint is not available to you … it’s a recovery centre, ” said Miller.

Miller also asked members to public to consider the common good.

“There are over 35, 000 people in Ontario being treated for addictions to prescription narcotics. Alcohol is another problem, ” he said. “… there is a need for many, many people to be treated for these addictions.”

Miller says the questions remains whether the residents on Pickerel Lake recognize the common good and the need for a treatment centre in the area.

Simpson noted that as part of the Armour’s Official Plan there is a goal for a wider commercial and assessment base and more employment opportunities.

“These are permanent year round positions, not seasonal, ” he said. “These employees will also involve a higher degree of education and higher salary and will be spending here and everything that goes along with that.”

He notes the facility promotes the health of Ontarians and the environment and the lodge will be as environmentally sound as previous uses.

“People can be assured that what takes place at the centre will exist within the regulations, ” said Simpson. “The centre will be fully under control of the municipality under the municipal Official Plan and the bylaw.”

“The other question is, is the old Pickerel Lake Lodge a suitable location for a licensed and inspected drug recovery centre if one considers the common good if it is properly regulated and properly controlled, ” said Miller. “We need to think of both sides.”

There will be a statutory public meeting slated at a future date, likely during the summer, and council will deliberate after that time.

MacPhail says that regardless of council’s decision the Ministry of Municipal Affairs and Housing will make the final decision.

“There is a final step, which nobody hopes we ever get to, if someone is not happy with the final decision made by Municipal Affairs then they can appeal it and it goes to the Ontario Municipal Board, ” he said.

M
M
MUSKOKA,KARMA
, CA
Apr 09, 2013 12:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

NOTICE OF OPEN HOUSE PUBLIC MEETING TO DISCUSS PICKEREL LAKE RECOVERY - CEASE AND DESIST ORDERS STILL IN PLACE - CURRENTLY OPERATING ILLEGALLY!

http://www.armourtownship.ca/pdf/plrc_openhse_april13_2013.pdf

NOTICE OF OPEN HOUSE PUBLIC MEETING:
TO CONSIDER AN APPLICATION TO AMEND THE ARMOUR TOWNSHIP OFFICIAL PLAN TO RECOGNIZE THE PICKEREL LAKE ADDICTION RECOVERY CENTRE

OPEN HOUSE
Date: Saturday April 13, 2013
Location: Karl Crozier Community Hall
220 Centre Street, Burk’s Falls
Time: 10:00 am Presentations followed by open house until 12 noon

THE PROCESS

Armour Council has not yet made a decision on the proposed Official Plan Amendment.People attending the Open House will be invited to comment on the proposal.

After considering the comments received from the public at this open house and the Statutory public meeting, Council will make a decision whether or not to adopt the proposed Official Plan Amendment.

This should be interesting….,

G
G
GETTINGCAUGHTINYOURONLIESJOHN
Burlington, CA
Jan 25, 2013 10:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

Nothing has changed! John Haines is still being taken to Court for the Illegal Operation of Pickerel Lake Recover Center which changed to Muskoka Recovery Center which John Haines now is advertising as Vita Novus. He is stalling going to Court according to the Town of Armour. But don't worry John, the Town and Local Residents are going to Give You Your Day in Court!

Be advised, HE STILL HAS A CEASE AND DESIST ORDER TO SHUT THIS PLACE DOWN. WHICH HE IS IGNORING!

https://www.naatp.org/facility/vita-novus-inc/

http://muskoka.kijiji.ca/c-services-other-Vita-Novus-W0QQAdIdZ438220434

Phone: [protected]
Toll-free: [protected] voice 
Fax: [protected]

I spoke with CARF this week. Vita Novus/Addiction Canada Treatment Network or any of John Haines Illegal Rehab Operations are Not Registered or Accredited by them as John Haines Claims. Call the above number and speak with Judy or June. Also notice the “great review” John Haines gave himself at: http://www.weblocal.ca/user/2vntzkc – Does anyone notice that “Flexman” is the Author of both http://www.weblocal.ca/user/2vntzkc and https://www.naatp.org/facility/vita-novus-inc/ - I know, must be a coincidence, right John? Wow, saying you are LICENSED BY CARF WHEN YOU ARE NOT? I'm surprised that you would tell a lie John, Shocking!

Also, please go to: https://www.prbuzz.com/health-a-fitness/89023-vita-novus-treatment-center.html

Notice the Vita Novus Review link on this and many other adds by john haines. When you click the “Reviews” it just goes back to their website. Funny thing is when you Google Vita Novus Complaints, well, there is a lot out there.

(Just a Sample)
https://www.google.ca/#hl=en&tbo=d&sclient=psy-ab&q=vita+novus+recovery+center+complaints&oq=vita+novus+recovery+center+complaints&gs_l=serp.12...0.0.2.22152.0.0.0.0.0.0.0.0..0.0.les%3B..0.0...1c.ing6eNNL1qo&pbx=1&bav=on.2, or.r_gc.r_pw.r_cp.r_qf.&fp=ad58aa7848033ec4&biw=1270&bih=641

Again, this man is still running his Scams. He is Operating Illegally in Aurora and Newmarket also. They have been contacted. Did you get a Cease and Desist from them yet John?

Hey how is the CARF stuff going? The answer, IT'S NOT GOING. THIS IS CALLED FALSE ADVERTISING JOHN!

SO AGAIN, NOTHING HAS CHANGED!

G
G
GETTINGCAUGHTINYOURONLIESJOHN
Burlington, CA
Dec 22, 2012 10:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please Google, John Haines, Vita Nouvs, Muskoka Recovery, Pickerel Lake Recovery, Sexual Assault, Court Date, Drug Dealer, Addiction Canada Treatment Network,

http://www.complaintboard.com/vita-novus-l1978.html

Tasteofyourownmedicine

Feb 23, 2012- neglect

Anyone who thinks John is responding to these complaints think again, he doesn't have the balls and surely does not have the intelligence! He likely has given the task to his wife and co-worker's to do his dirty work for him...he is an expert at passing the buck! John does not give a rats [censored] about anyone that comes in this so called treatment facility, once he gets the CHEQUE, that's when your on your own.

Believe me I know! You will be paying for services promised from vita novus you will never receive and Doctor's you will never see! Might want to keep your meds at home for you will never see them again, guess more money in John's pocket after he sells them for yet another profit! John, money is the root of all evil, so I guess this makes you the root...Money will not give you the happiness you so desire, but the THRUTH will.

Let's move along to your trusty sidekick Matt who lies, cheats and kisses your [censored] daily so he has a place to live and other certain benefits... can all guess what these are... Just a suggestion don't leave your daughter, sister or any female around this man, he has a tendency to invite them to his apartment, which happens to be at vita novus!

Long story short don't waste your time and energy sending someone you truly love to VITA NOVUS you will be sadly disappointed...there are better facilities out there...do your research

R
R
Rippoff Artist
Oakville, CA
Sep 02, 2012 12:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please visit the blog below. John Haines caught in one of his Many, Many Lies. Opps, you should have kept your Mouth Shut John. Have you ever heard of the saying, You are your worst enemy? I think it applies here. As you find out when you read the blog below, John Haines goes online tells everybody he took Armourtownship in Burk's Falls (where he operates his ILLEGAL REHAB CENTERS) to Court and Won.

He actually said that the Town was not being Truthful. Well, as we all found out, that was another one of his many, many lies and surprise, surprise, John Haines was the one telling Lies Again. Well, how did that lie work out for you john? I would love nothing better than to be able to go before a Judge and tell him about you, your Congames, all about the people you have Ripped Off, and on and on it goes! Come and arrest me!

http://blog.canadiandrugrehabcentres.com/2011/12/16/welcome-to-pickerel-lake-recovery-center/#comment-100

T
T
The Jig is Up
Lindsay, CA
Aug 24, 2012 6:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Okay, on to Rehab Number 7, or is it 8? So this is what happens, Too much Negative Publicity about Pickerel Lake Recovery and the many other rehabs centers operated by John Haines, so Time for a Name Change to bring in more customers! Now we have www.muskokarecovery.com

http://beforeitsnews.com/health/2012/08/muskoka-recovery-center-your-gateway-to-sober-living-2444712.html

Pass the Word Along Please about MuskokaRecovery.com and John Haines!

R
R
Rippoff Artist
Oakville, CA
Jul 19, 2012 6:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Reposted from this site
http://blog.canadiandrugrehabcentres.com/2011/12/16/welcome-to-pickerel-lake-recovery-center/
Pickerel Lake Rehab says:
July 18, 2012 at 4:52 am

This man OWES A LOT OF PEOPLE MONEY. DO YOURSELF A FAVOUR AND STAY AWAY FROM THIS PLACE. HE’S NOTHING MORE THAN A CONMAN. HOW MAY REHAB CENTER’S DO YOU NEED TO OPERATE BEFORE YOU GET IT RIGHT. OH, WAIT A SECOND, THE INTENTION WAS NEVER TO OPERATE A REHAB CENTER PROPERLY, BUT SIMPLY TO TAKE YOUR MONEY! THIS IS JOHN’S BUSINESS PLAN WHEN IT COMES TO HIS OPERATIONS.

THIS MESSAGE NEEDS TO GET OUT TO THE GENERAL PUBLIC, THE MEDIA, HEALTH CANADA, YOUR LOCAL MP’S, ANYBODY AND EVERYBODY NEEDS TO KNOW ABOUT THE SCAM ARTIST, JOHN HAINES.

THE ADMIN ON THIS SITE HAS GIVEN PICKEREL LAKE AMPLE OPPORTUNITIES TO ‘BRING US ALL UP TO SPEED’ WITH ALL THAT’S GOING ON WITH YOUR ILLEGAL OPERATION. YOU HAVEN’T SAID MUCH JOHN? PLEASE TELL US ALL HOW YOU ARE A GREAT GUY HELPING THOSE WITH ADDICTIONS.

R
R
Rippoff Artist
Oakville, CA
May 14, 2012 1:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

So, if 'm looking for a rehab center where I can get Drugs from the people who are supposed to be helping me, I should
be going to Pickerel Lake Rehab or How It Works Recovery. You knowing put Addicts who you still know are using in positions
of Authority? I guess this is one way to get cheap labour, . Good to know Former Addicts are running the Crazy House. Well done
Mr. Haines!

ComplaintsBoard
T
4:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Vita Novus Addiction Canada - neglect

Anyone who thinks John is responding to these complaints think again, he doesn't have the balls and surely does not have the intelligence! He likely has given the task to his wife and co-worker's to do his dirty work for him...he is an expert at passing the buck! John does not give a rats [censored] about anyone that comes in this so called treatment facility...

Read full review of Vita Novus Addiction Canada and 21 comments
ComplaintsBoard
K
12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Vita Novus Addiction Canada has left an official reply on this complaint.

Vita Novus Addiction Canada Neglect & False Advertising

detox. None of the members who own, operate, and run the facility were ever readily available.

Director - John Haines, Assistant Director - Linda Maggiocommo, Counsellor - Matt Bulai, Interventionist & Life Coach - Marla Goldman Weinder LPC & CAC, Psychologist - Dr. Jonathan Siegel, Head Counselor - Dana Helmer BA LPC CAC, Medical Practitioner & Addictionologist - Dr. Trevor Gilmore. Out of all of these trained and certified specialist, I saw on occasion the Director, Assistant director, and Counsellor Matt. Matt, was the main person I saw, who provided no counseling, only once I was able to track him down, would he call the director, and tell me it would be over an hour for assistance. I once on one occasion, had an opportunity to speak to any other employee besides the director.

I was placed in a room in the basement alone, and if I needed any assistance through my detox whatsoever, I was directed to get up, walk down the hall, knock on the ex-heroin addict CHEF's door, who would then call the directors to arrive back at the facility for help. This process could take several hours at a time, being as the operators were rarely at the facility. If they did happen to be there, I would have to go looking for them on a huge property and then I would be told that they will need about an hour to talk and would be downstairs after this hour passed to have a discussion or give assistance to me. This is completely outrageous for the amount of money that the program costs. For the amount paid, care and support should have been provided around the clock. I should have been checked on and monitored regularly. I can honestly say, they knocked on my door once. Any other time, I personally would have to get up and good look around an extremely large property that has several lakes, a labyrinth, and multiple buildings. For someone detoxing, finding access to help in a space this large alone, is outrageous.

The photo's on the website are a complete misrepresentation of the patient rooms. They should nice double beds, with couches, and dressers. I saw none of this. I sat in a basement room alone, in a single bed, with a small night stand and small dresser beside me. The support, care and comfort they advertise is a complete lie, and misrepresentation.

What was even more bothersome than all of the above, was the lines of [censored] they were all feeding my family during this time. I had spoken with all family members and voiced my concerns about lack of care clearly, but each time, they would phone them back after I was back in my room, and tell them I was full of [censored]. I understand someone in recovery may not be the most reliable person to listen in a time such as this, but they were fully dishonest and flat out lied about the level of care and availability that was provided to me during my stay. I truly felt as thought I would have been safer at home where I have access to family support, to an ambulance and hospital if I needed any assistance immediately.

I would not ever recommend this facility to anyone who is seeking a comfortable facility, with any access to care. Each person there was a great salesman, and used every tactic to convince not only myself of their high level of care before entering treatment, but also my family. This was a complete deception in a time where truth, care and healing are required.

Read full review of Vita Novus Addiction Canada and 377 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
377 comments
Add a comment
G
G
Greenstone-Bala
Toronto, CA
Jul 06, 2014 11:09 am EDT

www.facebook.com/pages/GreenStone-Muskoka/510641255628356

We recently had a family member attend Greetstone in Bala. This is a wonderful place. With all the terrible stories out there about rehab centre's, we were pleasantly surprised. Thank you at Greenstone for helping our Daughter!

Judy

O
O
Ontario Drug and Alcohol Investigation
Huntsville, CA
Jun 08, 2014 7:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Since our initial posting about our Services, we have received NUMEROUS Inquires for assistance from individuals who attended One Particular Rehab Facility; actually, this individual operates several Rehab Center's. Complaints are all the same..., Services promised not provided, told by the Owner/Staff their Rehab Center is Licensed, told they have Security where there is none..., and Staff appear to be playing Security..., issues with financing, not being able to get copies of their Contracts, Receipts..., goes on and on.

From speaking with these individuals, we understand that there are several pending, ongoing Lawsuits against this owner. Due to confidentiality, we can't go into deals.

We encourage you to contact us about your ( pending, upcoming) Lawsuit, as we have a LOT OF INFORMATION TO SHARE that will of Major Benefit to you, and your Legal Counsel.

ONTARIO DRUG & ALCOHOL REHAB INVESTIGATION SERVICES - TAKEN ADVANTAGE OF? WE CAN HELP!
LOCATED IN MUSKOKA / PARRY SOUND - CALL US AT: 705.788.1957

O
O
Ontario Drug and Alcohol Investigation
Huntsville, CA
Jun 07, 2014 8:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

ONTARIO DRUG & ALCOHOL REHAB INVESTIGATION SERVICES - TAKEN ADVANTAGE OF? WE CAN HELP!
LOCATED IN MUSKOKA / PARRY SOUND - CALL US AT: 705.788.1957

Since our initial posting about our Services, we have received NUMEROUS Inquires for assistance from individuals who attended One Particular Rehab Facility; actually, this individual operates several Rehab Center's. Complaints are all the same..., Services promised not provided, told by the Owner/Staff their Rehab Center is Licensed, told they have Security where there is none..., and Staff appear to be playing Security..., issues with financing, not being able to get copies of their Contracts, Receipts..., goes on and on.

From speaking with these individuals, we understand that there are several pending Lawsuits against this owner. Due to confidentiality, we can't go into deals. We encourage you to contact us about your ( pending, upcoming) Lawsuit, as we have a lot of information to share that will of Major Benefit to you, and your Legal Counsel.

C
C
CANADA ADDICTION REHAB INVESTIGATIONS
Huntsville, CA
Mar 24, 2014 11:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Updated Information.

ADDICTION CANADA DRUG & ALCOHOL REHAB INVESTIGATION SERVICES

Addiction Canada Rehab Investigation Services. Taken Advantage of as a Client? DIDN'T receive the Services Promised, and/or, was Misled about the Facility, about the Credentials of the Staff, Programs and Services?

Some Rehab Owners have even been CAUGHT LYING to Prospective Clients; Telling them that their Rehab Centers are CERTIFIED AND ACCREDITED by such organizations as NAATP, & CARF Canada, When in fact, THEY ARE NOT LICENSED - NOT CERTIFIED - NOT ACCREDITED - By ANYONE. YES..., YOU WERE LIED TO. CALL US, WE CAN HELP!

CANADA ADDICTION DRUG & ALCOHOL REHAB INVESTIGATION SERVICES
LICENSED - LOCATED IN MUSKOKA - CALL US AT: 705.788.1957

** CONTRARY TO WHAT SOME REHAB OWNERS HAVE BEEN TELLING THEIR CLIENTS:

**THERE ARE NO PRIVATE LICENSED OR CERTIFIED REHAB CENTERS IN THE PROVINCE OF ONTARIO**

** Due to Our Location, Our Services will be of "GREAT BENEFIT" to those who Attended Rehab Centers in the
Muskoka/Parry Sound Area, Newmarket, Aurora, Toronto, and Caledon **

Have you attended a Drug or Alcohol Rehab Center where you Think or Believe you were Taken Advantage of as a Client? Where you DIDN'T receive the Services Promised, and/or, was Misled about the Facility, about the Credentials of the Staff, Programs and Services?

Were you Threatened by other Clients at the Facility where you Paid a Great Deal of Money to go and get what you thought was, Professional Help by Licensed, Trained, Certified, and Accredited Professionals?

Were you told by the Rehab Owner and/or Staff that they provide 24hr/Licensed, Uniformed Security Guards to make sure that you have a Secure and Safe Environment during your Stay? BUT..., No Guards were to be Seen? Instead..., their own STAFF WAS 'PLAYING' SECURITY?

This is Not Only a Breach of your Contract, But in fact it is AN OFFENCE UNDER THE ONTARIO SECURITY GUARDS ACT. As a Licensed Agency, and Registered Training Security Instructor with the 'MINISTRY OF COMMUNITY & CORRECTION SERVICES CANADA, We can HELP YOU PROCESS YOUR COMPLAINT;TO ENSURE THAT..., THESE REHAB OWNERS ARE CHARGED!

If You, A Loved One, Friend, or Family Member was Affected by One of these Rehab Operations, become informed on what you can do by calling us at Executive Security Services International. Having a unique insight into the workings of Drug & Alcohol Rehab Centers, We may be able to assist you by providing "Supporting Evidence" in any Current, Pending or Upcoming Lawsuits.

Our Services are available across Ontario, including, the Muskoka/Parry Sound Area, Toronto, New Market, Aurora, Caledon, Barrie, Belleville, Brantford, Woodstock, Chatham-Kent, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Niagara Region, Ottawa, Owen Sound, Peterborough, Sarnia, Sault Ste Marie, Sudbury, Thunder Bay, & Windsor.

As a Licensed Agency, we will look at each Case on an Individual Basis, and give you an Assessment as to how we can assist you with your Lawsuit. Our LICENSED INVESTIGATORS will work closely with your Legal Counsel. We will be able to guide you to the proper Authorities; Municipal, Federal, Provincial, Law Enforcement, Media Outlets, Reporters, Legal Counsel, etc...

*** CONTRARY TO WHAT SOME IN THE REHAB BUSINESS HAVE SAID ***
THERE ARE NO PRIVATE LICENSED, OR CERTIFIED REHAB CENTERS IN THE PROVINCE OF ONTARIO & MOST OF CANADA!

CALL US TO FIND OUT MORE ABOUT WHAT YOU CAN DO!
Addiction Canada Drug & Alcohol Rehab Investigation Services
Tel: 705.788.1957 - www.executivesecurity.ca

C
C
CANADA ADDICTION REHAB INVESTIGATIONS
Huntsville, CA
Mar 24, 2014 10:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Addiction Canada Drug & Alcohol Rehab Investigation Services. Taken Advantage of as a Client? DIDN'T receive the Services Promised, and/or, was Misled about the Facility, about the Credentials of the Staff, Programs and Services?

Some Rehab Owners have even been CAUGHT LYING to Prospective Clients; Telling them that their Rehab Centers are CERTIFIED AND ACCREDITED by such organizations as NAATP, & CARF Canada, When in fact, THEY ARE NOT LICENSED - NOT CERTIFIED - NOT ACCREDITED - By ANYONE. YES..., YOU WERE LIED TO. CALL US, WE CAN HELP!

CANADA ADDICTION DRUG & ALCOHOL REHAB INVESTIGATION SERVICES
LICENSED - LOCATED IN MUSKOKA - CALL US AT: 705.788.1957

As Most of you Know: CONTRARY TO WHAT SOME REHAB OWNERS HAVE BEEN TELLING THEIR CLIENTS:
**THERE ARE NOPRIVATE LICENSED OR CERTIFIED REHAB CENTERS IN THE PROVINCE OF ONTARIO

** Due to Our Location, Our Services will be of "GREAT BENEFIT" to those who Attended Rehab Centers in the: Muskoka/Parry Sound Area, Newmarket, Aurora, Toronto, and Caledon

Have you attended a Drug or Alcohol Rehab Center where you Think or Believe you were Taken Advantage of as a Client? Where you DIDN'T receive the Services Promised, and/or, was Misled about the Facility, about the Credentials of the Staff, Programs and Services?

Were you Threatened by other Clients at the Facility where you Paid a Great Deal of Money to go and get what you thought was, Professional Help by Licensed, Trained, Certified, and Accredited Professionals? Were you told by the Rehab Owner and/or Staff that they provide 24hr/Licensed, Uniformed Security Guards to make sure that you have a Secure and Safe Environment during your Stay? BUT..., No Guards were to be Seen? Instead..., their own STAFF WAS 'PLAYING' SECURITY?

This is Not Only a Breach of your Contract, But in fact it is AN OFFENCE UNDER THE ONTARIO SECURITY GUARDS ACT. As a Licensed Agency, and Registered Training Security Instructor with the 'MINISTRY OF COMMUNITY & CORRECTION SERVICES CANADA, We can HELP YOU PROCESS YOUR COMPLAINT;TO ENSURE THAT..., THESE REHAB OWNERS ARE CHARGED!

If You, A Loved One, Friend, or Family Member was Affected by One of these Rehab Operations, become informed on what you can do by calling us at Executive Security Services International. Having a unique insight into the workings of Drug & Alcohol Rehab Centers, We may be able to assist you by providing "Supporting Evidence" in any Current, Pending or Upcoming Lawsuits.

Our Services are available across Ontario, including, the Muskoka/Parry Sound Area, Toronto, New Market, Aurora, Caledon, Barrie, Belleville, Brantford, Woodstock, Chatham-Kent, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Niagara Region, Ottawa, Owen Sound, Peterborough, Sarnia, Sault Ste Marie, Sudbury, Thunder Bay, & Windsor.

As a Licensed Agency, we will look at each Case on an Individual Basis, and give you an Assessment as to how we can assist you with your Lawsuit. Our LICENSED INVESTIGATORS will work closely with your Legal Counsel. We will be able to guide you to the proper Authorities; Municipal, Federal, Provincial, Law Enforcement, Media Outlets, Reporters, Legal Counsel, etc...

*** CONTRARY TO WHAT SOME IN THE REHAB BUSINESS HAVE SAID ***

THERE ARE NO PRIVATE LICENSED, OR CERTIFIED REHAB CENTERS IN THE PROVINCE OF ONTARIO & MOST OF CANADA!<

CALL US TO FIND OUT MORE ABOUT WHAT YOU CAN DO!

Addiction Canada Drug & Alcohol Rehab Investigation Services
Tel: 705.788.1957 - www.executivesecurity.ca

View 0 more photos
O
O
Ontario Drug and Alcohol Investigation
Huntsville, CA
Feb 28, 2014 7:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

ONTARIO DRUG & ALCOHOL REHAB INVESTIGATION SERVICES - LOCATED IN MUSKOKA / PARRY SOUND - CALL US AT: 705.788.1957

Have you attended a Drug or Alcohol Rehab Center where you think or believe you were taken advantage of as a Client? Where you didn't receive the services promised, and/or, was misled about the facility, about the credentials of the staff, programs and services?

Were you threatened by other Clients at the Facility where you paid a great deal of money to go and get what you thought was, Professional Help by Licensed, Trained, Certified, and Accredited Professionals?

If You, A Loved One, Friend, or Family Member was Affected by One of these Rehab Operations, become informed on what you can do by calling us at Executive Security Services International. Having a unique insight into the workings of Drug & Alcohol Rehab Centers, We may be able to assist you by providing "Supporting Evidence" in any Current, Pending or Up Coming Lawsuits.

Our Services are available across Ontario, including, the Muskoka/Parry Sound Area, Toronto, New Market, Aurora, Caledon, Barrie, Belleville, Brantford, Woodstock, Chatham-Kent, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Niagara Region, Ottawa, Owen Sound, Peterborough, Sarnia, Sault Ste Marie, Sudbury, Thunder Bay, & Windsor.

As a Licensed Agency, we will look at each Case on an Individual Basis, and give you an Assessment as to how we can assist you with your Lawsuit. Our LICENSED INVESTIGATORS will work closely with your Legal Counsel. We will be able to guide you to the proper Authorities; Municipal, Federal, Provincial, Law Enforcement, Media Outlets, Reporters, Legal Counsel, etc...

*** THERE ARE NO LICENSED REHAB CENTERS IN THE PROVINCE OF ONTARIO & MOST OF CANADA ***

CALL US TO FIND OUT MORE ABOUT WHAT YOU CAN DO!

www.executivesecurity.ca Tel: 705.788.1957

O
O
Ontario Drug and Alcohol Investigation
Huntsville, CA
Feb 28, 2014 7:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

ONTARIO DRUG & ALCOHOL REHAB INVESTIGATION SERVICES - TAKEN ADVANTAGE OF? WE CAN HELP!
LOCATED IN MUSKOKA / PARRY SOUND - CALL US AT: 705.788.1957

Have you attended a Drug or Alcohol Rehab Center where you think or believe you were taken advantage of as a Client? Where you didn't receive the services promised, and/or, was misled about the facility, about the credentials of the staff, programs and services?

Were you threatened by other Clients at the Facility where you paid a great deal of money to go and get what you thought was, Professional Help by Licensed, Trained, Certified, and Accredited Professionals?

If You, A Loved One, Friend, or Family Member was Affected by One of these Rehab Operations, become informed on what you can do by calling us at Executive Security Services International. Having a unique insight into the workings of Drug & Alcohol Rehab Centers, We may be able to assist you by providing "Supporting Evidence" in any Current, Pending or Up Coming Lawsuits.

Our Services are available across Ontario, including, the Muskoka/Parry Sound Area, Toronto, New Market, Aurora, Caledon, Barrie, Belleville, Brantford, Woodstock, Chatham-Kent, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Niagara Region, Ottawa, Owen Sound, Peterborough, Sarnia, Sault Ste Marie, Sudbury, Thunder Bay, & Windsor.

As a Licensed Agency, we will look at each Case on an Individual Basis, and give you an Assessment as to how we can assist you with your Lawsuit. Our LICENSED INVESTIGATORS will work closely with your Legal Counsel. We will be able to guide you to the proper Authorities; Municipal, Federal, Provincial, Law Enforcement, Media Outlets, Reporters, Legal Counsel, etc...

*** THERE ARE NO LICENSED REHAB CENTERS IN THE PROVINCE OF ONTARIO & MOST OF CANADA ***

CALL US TO FIND OUT MORE ABOUT WHAT YOU CAN DO!

www.executivesecurity.ca Tel: 705.788.1957

View 0 more photos
I
I
isjohnhainesstillrippingoffaddicts
Toronto, CA
Feb 20, 2014 9:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hey John,

What happened to your youtube vid's? You know, the one's where you were accusing people of all kinds of things. Why would your erase them? There were 16, and now there are only 5?

You still haven't posted your "Licenses" for your rehab centre's. Where can we see them?
What, we can't see them because you're NOT LICENSED? That's right!

J
J
johnhainescockroach
London, CA
Jan 19, 2014 4:05 pm EST

because your telling lies and what you are doing is illegal!

No, it's true (copy/paste)

You're nothing but a Conman, low life Cocaine Addict who has been Conning Addicts, Stealing from them. Lot's of stuff out there on the many, many Complaints Board's about you and your rehab's, name changes, etc...,

Get some HELP!

T
T
The Vita Novus Group
Toronto, CA
Jan 19, 2014 3:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hey there...said the following on your other "copy pasted" post

Sure thing, no problem...what is your name and address and we will oblige you
We know that will never happen as you always hide instead of post who you are because your telling lies and what you are doing is illegal!

So please tell us who you are, you can message us who you are if you dont want everyone else to know

please see YouTube videos John Haines Rehab 7 and Vita Novus 4

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Vita Novus Addiction Canada contacts

Phone numbers

1 866 220 6151 1 844 890 6968 More phone numbers

Website

www.vitanovus.ca

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Vita Novus Addiction Canada?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vita Novus Addiction Canada Customer Service. Initial Vita Novus Addiction Canada complaints should be directed to their team directly. You can find contact details for Vita Novus Addiction Canada above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Vita Novus Addiction Canada. Discuss the issues you have had with Vita Novus Addiction Canada and work with their customer service team to find a resolution.