DUMP VERIZON FIOS! THEY LIE AND CHEAT AND SWINDLE. POOR CUSTOMER SERVICE!!!
I was promised the triple play package by a FIOS rep which is the FIOS TV, Internet and Telephone for $100 + tax. A great deal which pulled me away from the completion of Time Warner and Dish Network or Direct TV. I was a verizon telephone and wireless customer for over 5 years. But today will be the last time I purchase any product from Verizon. I received an $795 invoice and I have spent over 6 hrs this week calling them to understand the bill yet I am pushed around from one rep to the other and from Verizon TV to Verizon Telephone reps and no one is willing to explain why I was told that my bill will be 100+tax. Am I being taxed $700. I performed my due diligence to try to resolve this matter and the idiots managers at Verizon Fios need to be fired!! Because I bet they will loose more former loyal customers as they continue their corrupt method of misinformation and lack of accountability.
I am convinced that at Verizon the customer is wrong and the crooked are right.