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USPS Complaints & Reviews - Priority mail not delivered

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Posted:    Natacha Gueorguieva

Priority mail not delivered

Complaint Rating:  100 % with 1 votes
I shipped a letter on on November 12, 2009 using a flat-rate Priority Mail envelope with delivery confirmation from Staten Island to WI. Today is 25 November. The last available information is that this letter left the facility in Jersey City, NJ on November 16. I made 4 complains so far to the USPS customer service. I wonder if this department is alive.
For the period of time May 2009 - November 2009 I sent five priority mail letters. On of them went to the destination in 18 days. This is the second time. Conclusion: USPS provides 40 % worst service. They only want a price increase which is always granted.
To complain from them to them does not make them accountable. This is wasting of time.
This procedure must be changed. You pay, they don't care, they will not return your money back because they have this rule.
Amazing.
Poor customer of USPS
Comments United States Government & Police
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 16th of Apr, 2010 by   anoymousjori 0 Votes
The best thing I could tell you is contact the Postal Inspect or call the closest mail recovery center. If it has been more than 90 days you might can kiss your valuables (if you mailed them) good bye, because they put those things on the auction block, if no one claims them .
 26th of Dec, 2013 by   ABar 0 Votes
I mailed a priority package from Folsom, California to Amarillo, Texas on December 18, 2013. It arrived in Sacramento, 30 miles away, the same day and remained there from December 18, 2013 until December 26, 2013 when it finally made it to Amarillo. The Christmas package which was suppose to be delivered December 21, 2013 was not delivered until December 26. Why was the package held in West Sacramento for 8 days? There is no way it takes 8 days for a package to be sorted, processed and shipped and there is no excuse for lousy service. The Post Office asks for price increases and they are always granted. As a consumer all I ask for is efficient competent service. The Post Office is guilty of false advertisement and if it cannot deliver as promised they should fully reimburse consumers.

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