I have made a transaction with this company for the Green Card Lottery in the States. They have provided me with no services, upgraded the amount of money I was supposed to pay, took off 2 years subscription.
They refused to reimburse me as I did not use their services. They added 20% more payment on my card and when I called them to discuss refund and refused to take other services they hang up on me and I have not been able to connect with them again.
They lied, they harrassed me on the phone until they got what they wanted. When I received e.mail about payment made and services I was suppose to received, the info was completely wrong and I realised I had paid more than told.
Basically, they are a scam and I am responsible for going for it. However, a service is a service and getting refund for not using the service is a normal procedure.
I wish to warn other potential customers to NOT USE THIS COMPANY! IT IS A SCAM..