Complaint Rating:

It is legit...only problem is you are not going to get what you think you are going to get. The website and brochure does a really great job at omitting a lot of information. In the packets I recieved I was told that by completing the course of my choice I would recieve a certification. I was told onver the phone and via email that Yes I would recieve certification after I completed my course. I recieved my books and materials on time, the staff was great the everyone was so nice and helpful...Until after I paid for the course. It took 17 phone calls, 33 emails, and a treat to stop payment on the last 4 payments just for them to send me what I thought was my certification packet in the mail...When I finally did get the packet in the mail, it was a certification it was a certificate. When I called the operator I was on hold for about 6 minutes before I actually spoke with Elizabeth. I asked her about the certification number and she says they don't actually certify students only give you the course work. I asked her why wasn't I told this before I paid for the course? and she said I should have asked...I asked her why their brochure and staff would tell me I would be certified if I really wasn't and she put me on hold for about 12 minutes...no BS 12 minutes. Only to come back on the line and give me a website and 800 number to a place that I could get an actual certification (Which I would have to take the course all over and pay for). Then she rushed me off the phone.
When I called the number Elizabeth gave me, and a few others, I found that the training I recieved from US career institute didn't qualify me to take certification testing in ANY state...not even Colorado where the school is located.
I did a little research and a lot of people who have been leaving positive comments about US Career Insitute are people who are affiliated with them. Don't be fooled...It's legit but it's not worth the money. I paid $1500 dollars for a pretty piece of paper and a $4 medical dictionary...