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University of Phoenix Complaints & Reviews - Fraud

University of Phoenix Contacts & Informations

University of Phoenix

Posted:    Pauline


Complaint Rating:  90 % with 20 votes
Contact information:
University of Phoenix
United States
The University of Phoenix is a huge scam meant to con people into taking worthless classes while they take your money. They need to be stopped. If you have been victimized by them as I have, please e-mail me. I am trying to get a class-action suit together to sue the University of Phoenix for their fraudulent activities.

Pauline De La Garza
Comments United States Colleges and Universities
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 28th of Dec, 2010 by   Allan22 +1 Votes
should have researched this before going to UOP - quite a few stories like this all over the place...not to mention most employers dont even look at UOP as a real school...
 4th of May, 2011 by   B.Kiz 0 Votes
I agree... I think that the University of Phoenix online is not all truthful about their educational business practices. I think that they set students up to fail at least one or two classes just so that they can make extra money. I also think that the way that their GPA system is calculated with B- being like a 2.7 is a bunch of bull^$#@! Any B should be a 3.0. I also think that they do not always give students their correct amount of excess funds that are due to them. I think that we should all report them to the Better Business Bureau.
 1st of Jun, 2011 by   Marcie74 0 Votes
Look at how many Fair Debt Collection laws have been violated in an attempt to collect an alleged debt. Look at how many Fair Credit Reporting laws have been violated to attempt collection of an alleged debt or embarass soemone into paying an alleged debt. Another good question: What authority does UofPhoenix have to collect debt on behalf of the U.S. Dept of Ed? NONE!!! They try to collect PELL GRANT money from anyone who thinks about attending or actually attends! I have spoken to an authorized represenataive of the US Dept Of Ed and the formal statement is: Uof Phoeniz HAS NOT EVER been authorized to attempt to collect any PELL GRANTS for the US govt! The CEO of Apollo Group which owns UofPhoenix paid $45Million cash for his son' s Malibu, CA mansion while he attends Pepperdine! Where did that money come from?
Individuals like you and me who are not sure what to do. I think IU know what to do-SUE THEM IN FEDERAL COURT AND MAKE THEM SPEND CASH ON LEGAL FEES! They are a corporation and CANNOT represent themselves! Classify the lawsuit as a 440-other civil right case- then they will have spend more money to hire a Civil Right Defense lawyer! Remember- it is only about the laws and civil right that were violated and broken causing you damages in the attempts to collect an alleged debt. When you sue them - it has nothing to do with whether you or owe anyone or any entity money!!! You did break any laws trying to collect allegded debt! Why do I refer to an alleged debt - because until someone can prove I owe them money- it is not a valid claim! It can be legalized extortion! marcie.salmon@yahoo.com 512-809-2072
 7th of Oct, 2011 by   beverly torrance 0 Votes
I was with phoenix university for my batchlor degree and the finacial aid office never gave me finacial but gave me 3 classses I know owe the collage 50000 dollare. My name is beverlt torrance contact me at 847 903 1591. My email address is beverly.torrance@my, iadtchicago.edu I am tring to sue the collage as well.
 22nd of Oct, 2011 by   jamaica1 0 Votes
There seems to be a lot of disgruntled people on this and as a former finace advisor at Cal State San Marcos I can tell you that it is not a scam. The difference is that at a public/private school there are deadlines for students to fill out their paperwork for the next semster where as the typical for profit private school allows you to start while you are being certified by the federal financial aid. A school does not determine how long the government takes to certify your funding for school and the school waits just like you do. Furthermore it is completly untrue that financial aid gains interest while in the hands of the school. Interest on a student loan is accrued in the name of the student for them to pay back a loan. So that should be common knowledge. For example a bank can lend you money but you still pay them interest. The school is not lending you the money the government or whoever your lender is. As for the student who was in the wrong program I see that all the time at a lot of schools both private and for profit. A lot of for profit schools are a joke but I will say that with UOP having so many students and happy graduates you wonder how many peopl are actually upset about their education. I went to UCLA and there were plenty of people who were misadvised and told to take courses they didnt even need. The bottom line for people to remember to read what you are doing and ask someone you trust because often strangers either dont care about you really or what to do whats best for you.
 18th of Nov, 2011 by   gotscammedby Marcie 0 Votes
Marcie Salmon is a fraud
 18th of Nov, 2011 by   MisterEC 0 Votes
One thing I am certain of at Univ of Phoneix, if you pay the money, you will get the degree. It is so beautiful! You can not fail, and you get a degree, just no education guarantee. Remember that if you ever look at resumes.
 18th of Jun, 2012 by   kendra g 0 Votes
I have attended the university of phoenix for almost 3 years now. I recently withdrew from the university because of the lack of quality for my program and I could never get a response from either my financial advisor or my academic advisor. I am now receiving threatening phone calls and I am being told that I owe the university $3610.00 for two classes that for some unknown reason my FAFSA won't pay for. This school is a joke and a rip off!! I am unable to get my transcripts to attend another university until I pay the balance. I am a single mother and I don't have that kind of money even if I believed that I owed them the money. It is terrible what they do! I still have yet to receive my diploma from my associate degree that I obtained back in February almost 5 months ago...
 19th of Jun, 2012 by   UofPhoenix 0 Votes
Hi, Kendra:

I'm sorry that you're upset. Please know that I would like to assist. If you would like to file a formal grievance with the University, please contact me at libby.bailey@phoenix.edu for assistance.

Libby Bailey, Dispute Operations Manager
University of Phoenix
 7th of Dec, 2012 by   buckmurray1 0 Votes
I have been "attending" Ashford University for 2 years now and I am 4 classes from getting my degree. I will be recieving a good size raise from my company for earning this and I have not one had to pay Ashfrd a dime while using my Post 9/11 GI Bill. Some people have said on this forum that they were billed and collected, well it isnt happening to me. Perhaps there are a few loose screws in this university but with only a few months left I have been getting a decent education and have not paid a dime... I also get books for free through them (and sell them back to an online company and make money off of them). So don't be judgemental on one person's review. It has been bad to some students, but it has been good to others.
 11th of Apr, 2013 by   JuliaG2013 0 Votes
I am currently a third year student at UoP. I am $31, 000 in debt. I recently (March, 2013) had to drop a class due to an unexpected health issue but instead of sending leave of absence forms, my academic adviser just put me in the next available class. Needless to say, I could not attended weeks one or two of this forced class. I have now, done more research on the history of UoP and I also believe they have misappropriated my federal funding to improve their bottom-line profit. This accusation alone should be a concern to someone at the Department of Education but I do not know whom I should contact. I have not officially withdrawn from this fraudulent for-profit school but I have currently been blocked from accessing my payment history information. I am very concerned I will become just another statistic and my current FASFA eligibility may be used or returned by them, which will leave a balanced owed on my account. I need help.! I am determined to finish my BS of Business, concentrating in sustainable enterprise management, but it will not be at UoP. Please contact me at jgrace010@gmail.com if You have any information that could help me and hundreds of other people who have been defrauded by this institution.
 8th of Jun, 2013 by   Lousy School 0 Votes
DO NOT ATTEND University of Phoenix! You will loose time and Money Period! This is a set up! A person with no previous math experience will fail! There is no support here and you will lose! They have no one on one support with your math! If you are an online student for the associates program...you cannot attend on-campus math courses unless they can sell you some more education, which isn't worth the paper it is written on! Customer service sucks! You can call their nonchalant academic and financial advisers all you want! RUN FROM THIS INSTITUTION!
 19th of Sep, 2013 by   EricaNoyes 0 Votes
We’re working on a project centered on improving transparency and increasing student success at for-profit universities. We need input from you! Please take our student survey to tell us more about your experiences. Here is the link to the survey: http://action.seiu.org/page/content/respondent-survey/
 30th of Dec, 2013 by   riped-steve 0 Votes
I found no respect in the business world with a MBA from UoP. Before you earn it you will be required to do more work and pay more in tuition then at other universities for a degree that for me has been worthless. The reasons are many. The caliber of the student body extremely low because of open enrollment anyone can attend UoP, and as you will see, most of them could not get accepted anywhere else, so you will be forced to carry those students through the program in the Learning Team environment. UoP does not employee professors or licensed teachers only facilitators who do no teaching only facilitate the class according to a predetermined curriculum. Everything you learn, you will learn on your own, and those who not want to learn anything and just want a degree, they can get that here, which is why I have found their degrees are not respected in the business community. That has been my experience.
 27th of May, 2014 by   MelissaSmith 0 Votes
I recently had enrolled in the UOP and found that they had lied to me about the cost of attendance when I enrolled my enrollment adviser said the total cost would be $10, 200 with interest and with no out of pocket costs and after I enrolled and had almost finished my first block of classes the price had jumped to $19, 971 with interest and that I would have to pay for two additional classes out of pocket. They said that I would have to apply for more student loans and the second half of my grant funding. I had called and asked my enrollment adviser several times regarding the costs after speaking with my financial adviser and every time my enrollment adviser told me it was $10, 200. I have put in a Official Withdraw from their University and will probably have a dept owed to them but I was wondering if there is anything that can be done? I feel like I have been taken advantage of.

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