CUSTOMER BE AWARE, THIS COMPANY IS FRAUDULENT.
Bad call quality unnecessary charges so i cut the calling subscription and the did not want to refund my deposit. If i have not involve the BBB, i would not have receive my deposit back. When signing up, they tell me that my deposit will be refunded within 24hrs upon cancellation, which also at the time was it noted on the "terms and conditions " (which off course no longer there but i have an original copy of the initial terms and conditions).. that did not happen. 8 weeks later i finally 6/28/2014, i finally receive my deposit. Also they are fund of taking money from your bank account without authorization. Am currently working with my bank and lawyer about this and will file a claim soon through a court of law because that is unauthorized withdrawal from someone bank account. Also from looking at their terms and conditions, this company has change their name from NuEra telecom to Union Telecom just to scam customer. i was once a NuEra telecom customer and the same issue happen with them. They should be band from the US market. Thank you BBB for looking into this, you guys are the best