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NetZero Complaints - Unauthorized charges

Review all NetZero complaints

NetZero
Posted: 2009-10-11 by   ForeverMan
Unauthorized charges
Complaint Rating: 0 % with 0 votes
Company information:
NetZero
United States
netzero.net

Netzero has been charging my credit card for 6 months for an access service I never requested. They would only credit me for the last month at first, then after pressing, they said the last 2 months. I explained I never authorized these charges and finally after an hour on hold they agreed to credit my card(after I asked to talk to a manager).

If they do this to thousands of customers and only a handful are as persistent as I am, Netzero is making a fortune "mischarging" customers.
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