Complaint Rating:

Company information:
NetZero
Texas
United States
www.netzero.net

Netzero what a joke I will never recommend them to anyone. My account was supposed to be canceled 3months ago so I thought. We were told the cancellation never went through and that's why were billed. So we canceled again in July 2008 come August we were hit with 25.00 cancel fee and 11.90 charge. After being on phone for 1hour finally was told they would refund 11.90 but no cancellation refund and the 11.90 for the previous.