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BBG Communications Complaints - unathourized charge

Review all BBG Communications complaints

BBG Communications

Posted: 2008-10-16 by Shaun  [send email]
unathourized charge
Complaint Rating:  0 % with 0 votes
I'm U.S. Navy and recently made a pay phone call while in port in the western pacific islands. The pay phone would only accept a credit card and gave no rates or company name at all. I took a $30 charge for a 15 min call and wrote it off as 'should have known better'. However, a month later i find $76 charged to my card from this BBG Communications for no apparent reason at all. I'm still in the process of trying to get my money back and will most likely have to cancel my card just to keep them from continuing to charge me without using thier services at all. Watch out for these guys. They're a bunch of crooks.
Comments United States Telecommunications
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Comments

 61 days ago by Anne  [send email]
I had the same issue on calling from an airport phone in Athens to Australia...the call was less than a minute and the charge was $41 AUD!!

Criminal...no way of redressing this as my credit card gave no details of the company but I assume it must have been BBG.
Extremely annoying and I am surprised they are allowed to continue this practice.
 46 days ago by Carolyn Lafond  [send email]
We stayed at Villa del Palmar in room 1523 from Nov.1-Nov. 8, 2008. Since we did not
have any service on our cell phones, our daughter, Madeline LaFond, made four very short phone calls from our room to the state of Washington (USA) using her own Visa credit card. There was no explanation or listing of fees charged by BBG Communications-the telephone system you use for internation calls-available to read at that time. She later received an incredible billing from BBG of $205.00 (TWO HUNDRED FIVE DOLLARS USA!) for what was a TOTAL of ONLY TEN MINUTES and FORTY SECONDS of phone time! She is currently contesting this bill with VISA as well as filing a complaint against BBG Communications for their outrageous fees.

Our Internet research on BBG shows numerous complaints against their fraudulent billing practices. Our daughter was forced to cancel her Visa account and get a new one
after learning that BBG often continues to use customer account numbers to make
further bogus charges! Besides making a formal complaint with the Villa Del Palmar
for using such a communications system as BBG, we request that you forward this
complaint to BBG COMMUINCATIONS itself so that we may work towards a more
reasonable billing.

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