I am also getting ripped off. I was placing an order, still had questions, and got disconnected. I had not completed my order at this point. I called back and got another rep, she found an order had been placed, she said she would cancel it, I asked her more questions: The item is full of starch, you have to wash the item 2-3 times before it might fit me. my size would be shipped is a 32, once washed it suppose to be a 36, in this case my size would not fit there sizing chart. LIES!!! If I was not satified after 30DAYS I could return the USED ITEMS.
I decided not to place the order and do more research. When I got home bingo there was a order number. So Wednesday I spent over an hour attempting to get someone at 888596-2761, as soon as I said cancel, I was placed on hold 13 minutes, then disconnected, this was 3 times, everythime I called after this I was told to leave name and number and a company rep would return my call. Almost appears they tagged my phone for recording only. BULL ! STAY AWAY!