I had purchased a cover & later a lifter from the cover guy without any issues. When the vinyl cover started to fade badly (I live in Ontario, Canada, not California, and we only get 2-3 months of hot weather annually) and the stitching was all rotting, I contacted the cover guy re a warranty claim.
The warranty as a prorate was worth very little & they tried to sell me a complete new cover. As there was nothing wrong with the foam I opted to buy replacement vinyl only and, as they had built the original cover, I assumed (WRONGLY!) that they could build it properly.
The new vinyl arrived & was a tight fit (too small for the foam) and although I contacted them re the problem & sent pictures they now want us to send thge botched job back to them, cover the tub with a tarp in the meantime & wait for however long it takes them to patched the botched job!!!
I take great exception to 'cbasil', the company employee. I & others have attempted to contact you first & YOU DO NOT WORK with people. YOU ARE A BUNCH OF NICKEL & DIMERS!!
Never Again 2