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Tesco Malaysia Puchong Complaints & Reviews - Bad Customer Service

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Tesco Malaysia Puchong

Posted: 2011-12-03 by    Dkhoo

Bad Customer Service

Complaint Rating:  100 % with 1 votes
Contact information:
Tesco Stores (M) Sdn Bhd
Dear Sir/Madam,

While we were on our way to the Tesco check out counter, there was this lady by the name of Faridah whom seems to be the store Quick-Que representative. To our disappointment, she was suppose to assist shoppers but instead she was uttering loudly to shopper as follow:-
"Go counter 26 & 27. Pay quickly. We want to close the counter. People also need to go home now."

To our surprise, Tesco official closing time is suppose to be 1am and we were at the check out counter 15min after 12am. That leaves her with another 45min before her shift ends. This is thus far the worst ever customer service which we have encounter for some one whom is suppose to friendly ended up being so irresponsible and rude. We do hope that this feedback could help improve Tesco customer service. Thank you.

Regards, Upset Shopper
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