Complaint Rating:

Company information:
Emirates Airlines
New South Wales
Australia
Phone: 0414838315

I traveled overseas from Sydney to Syria on the 16th of July 2007. our flight was delayed in Sydney and didn’t fly out till 10.00pm, this made us late for the flight from Dubai to Damascus. We had to wait 5 hours until the next plane. In this time I had something to eat at your restaurant in Dubai airport. I fell very very sick on the flight from Dubai to Damascus. I was vomiting non stop in the bathroom and no one would help me. My head was spinning and asked staff that I really needed to lye down, I was told to sit in my chair and nothing can be done. I was really sick and had a huge head ache. They didn’t help. I was mad with them.

I had my 6 year daughter with me. She was so scared she was by herself most of the trip as i was sick in the toilet.

On our flight home from Syria to Sydney (3rd September) we purchased a bottle of scotch from Dubai airport. This was taken in customs. I explained that I had just purchased it and was told I can’t take liquid on board. WHY WEREN’T WE TOLD. I paid $180 USD. THERE WHERE HUNDREDS OF LIQUOR BOTTLES IN A HUGE PLASTIC CONTAINER, Someone is making a lot of money??? This is not fair and I think I should be refunded, Something or someone is CORRUPT

My family and I have traveled with you before on a number of occasions and never had problems, I don’t understand why the service of Emirates has gone down so much. I am extremely upset with Emirates!