logo
The most trusted and popular consumer complaints website
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Recently Discussed Complaints

1. (0 mins ago)
blackstuff.net
Scam
2. (8 mins ago)
Typical Dutch Stuff
Cheat money through the Typical dutch stuff
3. (27 mins ago)
orchard loan
refund loan
4. (28 mins ago)
Auto Services Company, Inc.
refusal to honor warranty
5. (30 mins ago)
PositionMEonline and Reeltime Media
Business in Trouble???

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Tata Indicom Walky / Prepaid Recharge Vouchers Complaints & Reviews - 1120 / vouchers unavailable in the market!

Tata Indicom Walky / Prepaid Recharge Vouchers Contacts & Informations

Tata Indicom Walky / Prepaid Recharge Vouchers

Posted:    P R Deshmukh

1120 / vouchers unavailable in the market!

Complaint Rating:  97 % with 29 votes
I have a TATA INDICOM WALKY Prepaid connection in Pune (Maharshtra) India. However the recharge vouchers of 1120/- denomination are not available in the market even at any of the so called tata indicom shoppes or what ever. It is a shame & just shows how much the company cares for its customers. One expects a more efficient organization when it is a tata enterprise. Its a shame! In these times tata indicom should provide an online recharge facility to do away with the inconvenience caused to the costumer.
Comments India Telecommunications
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 19th of Oct, 2006 by   Hasib 0 Votes
I also took a walky connection, and was searching for recharge coupen for more than 2 months. Later I decided to throw away the connection and took an airtel connection. I lost Rs 1650 for the connection. This is very bad way of doing business.
 28th of Jan, 2007 by   Nitin Porwal 0 Votes
I am having TATA Prepaid Mobile. I am not able to get recharge voucher of Rs.1500/- above denomination. They don't have online recharge facility. Believe me it sucks. I have checked for these recharge voucher with most of the TATA shopee but everybody said they have maximum of Rs.560/-

I will rate TATA indicom on customer service as Zero.

They really need to fix this problem.
 13th of Jun, 2007 by   jignesh dhirubhai lathiya 0 Votes
Please close tata indicom as early as possible, there is not even a single customer service personal who can give us the correct and right information. As people say the words are true, up on top itself the people are least bothered right from ratan tata himself so how can we expect the people below to be customer friendly. If they cannot service people then why the hell are they opening shops and putting advertisements around proclaiming to be one of the best wherein the truth is that they are the worst even worse than MTNL which actually now has grown in leaps and bounds.
 20th of Jun, 2007 by   sachin chavan 0 Votes
In this month i bought tata indicom prepaid walky connection. I am new customer but in first month itself i am fed up with tata indicom's ridiculous customer care center(12524).

Most of the time they just pick up the phone and cuts immediately. I have observed people at call center doesn't know about their own products, most of the time they are unable to provide correct information about their product.

Most of the time they just give reason their system is down and can't provide information.

As per my experience Tata indicom has worst ever customer care center.
 21st of Jun, 2007 by   Tanay 0 Votes
Even in big city like mumbai, hyderabad and kolkata they are not able setup good crm. Most of the customer care executives have know clear knowledge about the product. You have to wait long time to talk with the call centre agent. Even in saturday and sunday (hyd, kol) you may not able to get connected with them.

They have good plans, good business support and everything req for doing a business, but dont know why they are lacking serving the customer which is most important in the business like mobile communication service industry.
 1st of Jul, 2007 by   sandeep somani 0 Votes
I am having TATA Prepaid Mobile. I am also facing problem of getting recharge vouchers. The had promoted there RS. 79 voucher for validity, but I bet if anyone could find the same with even a single retailer in the whole city. And its better if we don't talk about the customer care because it has the worst service. I have to use tata indicom because now I am trapped and I cannot change it at the moment.

I have also observed people at call center doesn't know about their own products, most of the time they are unable to provide correct information about their product. We can provide better information to them. Its really a shame that they recruit such staff who don't even care to know about the products what their company is offering to customer.

Shame!!!
 17th of Sep, 2007 by   ASHOK KR. PALIT 0 Votes
Dear Sir,

I have bought new perpaid connection no.9259548017 from tata indicom franchize, Hardwar dealer name Mr. Umesh cell no. 09219609949 on dated 04.09.2007. A nd i have submitted all the relevant document to him at same time. But my cell phone no. 9259548017 has been barred last 06 days due to documentation not forwarded by him to the tata office. Sir, This is not my fault, so why? i have to face this problem. I am contoniously follow-up for the same but they are simply told me that we are in process and wait for next day. Sir now i feel it was great blunder that i have choosen the tata indicom prepaid no. because customer attention is totally nil.

Kindly do the needful if you can.

Regards

Ashok Kr. Palit
09259548017 (barred no.)
 18th of Sep, 2007 by   nagesh kumar 0 Votes
Tata indicom customer care is not good they are unaware of products really service is really poor
 17th of Oct, 2007 by   Mahboob Shaik 0 Votes
Even me as a customer of Walky I am not happy as my instrument is not working since 20 days now no one bothered to look at it even I call from my mobile everyday , imagine the mobile bill I am paying waiting in the queue to talk to Rep in Customer care still no use, Mr. Tata if you see this please be shameful on your service provided... Plz dont think that Indians do keep quite on this kind of issues.

Irate Customer
 18th of Oct, 2007 by   hemant gupta 0 Votes
We have locked our Tata Walky talky LG phone. Plz can you tell us how to crack the forget code.

Thanks.
 21st of Nov, 2007 by   Frustrated Customer 0 Votes
I had purchased the walky connection with the hope that i would get good value for my money. But in return what i got was not even simple basic follow up service. Whenever my recharge time comes and i recharge it, if i am lucky it gets done properly, but most of the times i have to ring the customer service again and again to get it working. And those guys have no clue as to what is the solution. In fact one idiot even told me to restart my machine to make it work. It is such a pity that a good name like "Tata" gives such service.

Well there is only one thing i have to say to this service. "TATAAA" (byebye)!
 1st of Dec, 2007 by   md musatafa 0 Votes
tata walky ph low network no covarage
bad service
 17th of Jan, 2008 by   Venkatachalam A.R. 0 Votes
I have a Tata walky talky Phone holder(prepaid) from Nov 2005
onwards. I regularly getting re charge cards of 30 , 45 , 60 ,180 days of denomination from Rs.337 to Rs.1100. It is working properly with no complaints.If you have any defects in apparatus you have to go to service centres properly. If any recharge vouchers non availability problem, ask the marketing service where to approach to get the recharge vouchers.
 23rd of Apr, 2008 by   Pravin 0 Votes
Hi

I have recharged my mobile online with credit card for rs.200. Before that, the balance amount of my mobile was zero.

After the recharging, I got the message from service provider that your request has been completed and current balance is rs. 2.83.

When I asked to customer care, they told me to provide a lifetime facility and balance amount is charged for that. But my mobile has already this faculty for last 2 years.


Its a shame!As per my experience Tata indicom has worst ever customer care center.
 27th of Apr, 2008 by   manoj kumar sony 0 Votes
i have register me on tataindicom my account service, through this service i can check issily my last ten dialled calls detail but last four to five days i can not access my dialled no. detasls what i can do please suggest me
 6th of May, 2008 by   Rajat Datta 0 Votes
I bought a Rs.560 recharge coupon from an authorized outlet on 4 May 2008 and I have not been able to recharge my phone despite trying to do so at least a dozen times over the last two days. I have contacted the helpline at least seven times and the only word I have for them is `lotusy'. They ask the same questions each time I call
and each one gives some the same mumbo jumbo and their supervisors are never available to provide answers.
God help us, If this is the state of a so-called premier communications company!
 18th of May, 2008 by   BalaN 0 Votes
Hi,

I bought new walky connection to my home, had bad experience with that connection.Most of the time(90%), bad voice quality, one way speech problem and call diverted to some other number automatically...Within one month i throw out it...I am not supposed to recommend this connection...
 2nd of Jun, 2008 by   R.K.Kohli 0 Votes
Today Tata Indicom is the biggest rogue company on the front of service to the customer. Will someone give me the e-mail of Kajol so that I can apprise her to stop appearing for such a lousy company. It harms her image drastically.

I have tasted Tata customer service call centre. Why one of their own senior officers try to call anonymously their own service centre and see what treatment is given to callers? It is absolutely horrendous!
 5th of Jun, 2008 by   sumit goswami 0 Votes
i just wanna know who the hell is responsible for the recruitment of the emplooyes of customer care, and on what basis they are placed there to provide information to the customers which even they dont know properly.
everytime i have any problem and want to have some kind of help from cust. care, i just dont know what the hell they say.one time i purchaged a cell, "huawei c2900i" and asked the customer care representative to tell me how could i access internet through that phone.i got the answer" sir, the only way to get access to the internet is the 'plug-to-serve' device, you will have to buy that", further i asked in the company outlet shopee and they said that they were not knowing how to connect it.somehow i was able to connect it, and again i asked customer care representative about the billing and again i am having the same uncompleted ans.after the customer care representative has provided me their bullsheet they used to say "aashaa kartaa hoo main aapke saare sawalon ka jawab de paya hoon"


the worst ever network TATA INDICOM.and its getting down day by day due to their customer care service.proper selection of the staffs should be done or go to hell...
 17th of Jun, 2008 by   manish singhal 0 Votes
tata walky no. 9214710347 service expired now i want to reactivate this number what i do

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Swine Flu Vaccine Scam

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?