SugarDaddyForMe.com’s earns a 2.3-star rating from 0 reviews and 25 complaints, showing that the majority of users are somewhat dissatisfied with matchmaking experience.
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Billing issues
I signed and paid for the 3 day trial on SUGARDADDYFORME.COM, my credit card was billed for the membership... I have left multiple voice mails and emails and I have not received a response, and I am pissed off.
Unauthorized billing - unable to cancel 3 day trial
I decided to try the 3 day trial membership on 7th April 2010. On 9th April, I cancelled. I made 2 cancellation requests via the website and one to customer care ([protected]@sugardaddyforme.com). I didn't recieve any response or acknowledgement and I discovered on 14th April 2010 that I was billed. I tried calling and sent another email. The calls went through to an answer machine and I left a message. Still no reply to my emails or cancellation requests.
Please help! How do I get hold of these people to refund me and cancel this whole thing?
The complaint has been investigated and resolved to the customer’s satisfaction.
When www.sugardaddyforme.com has billed your credit card without your permission you can do something called a chargeback with your bank. Call up your bank; tell them www.sugardaddyforme.com billed you without your permission and chargeback. Your bank will contact the credit card processor that www.sugardaddyforme.com uses and they will file a complaint with the credit card processor or merchant, in order for you to receive a refund for the wrongfully billed transaction. According to visa and MasterCard, www.sugardaddyforme.com can only have about a 2% chargeback ratio. That means for every 100 people that they bill, only about 2 of them can request that they were billed wrongfully before visa and MasterCard starts to investigate transactions being processed by www.sugardaddyforme.com that are not authorized. The result is that their credit card processor will eventually terminate the ability for www.sugardaddyforme.com to process credit cards on their website. Also, notice that what appears on the billing statement is different from what www.sugardaddyforme.com really does. It's is not a web marketing website it is a website that involves dating. Dating is classified as high risk in regards to the credit card processing world. www.sugardaddyforme.com is doing something in the industry called "factoring." That is against visa and MasterCard policy. Your voice counts. Let your bank know that you want your money back and that you are doing a "chargeback". www.sugardaddyforme.com needs to stop taking advantage of people and this is one of the only ways to make that happen. Notify your bank today. When more and more people start complaining about charges that were not authorized, their credit card processor will shut off their ability to process credit cards so no one else gets scammed.
Mark
I found their DIRECT number! And address!
Phone::: [protected]
address: 30104 Cartier drive
Rancho palos verdes, ca 90275
name: Gautam Sharma
(served him 2 weeks ago!)
Unable to Cancel Membership - Continue to Charge My Credit Card
Website SugarDaddy.com and SugarDaddyforMe.com both are owned by Peter Stolz, a convicted felon involved in Psychic 1-900 Fraud. Now he is obviously at it again, charging my credit card monthly even though I have requested that my membership be terminated months ago.
What kind of a dating website is it that does not offer customers a way to delete his or her account via a click. This company requires you to send them a cancel request, and even after sending the request numerous times, you never hear back from them!
Forget this Sugar Daddy dating website, its a scam. I rather use one of the other Sugar Daddy dating websites instead. The only way to deal with these guys is to call your Credit Card company and challenge the charge. Luckily for me, I did that and got all my money back!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged $50 after I canceled the free 3 day trial the very next day. None of the contact info I find is good. How do I get my money back?
Achannels1008@gmail.com
Also my card isn't through a bank. Its prepaid american express serve and I can't get anyone on the phone. Please help. Its christmas time. 50$ is alot RN.
When www.sugardaddyforme.com has billed your credit card without your permission you can do something called a chargeback with your bank. Call up your bank; tell them www.sugardaddyforme.com billed you without your permission and chargeback. Your bank will contact the credit card processor that www.sugardaddyforme.com uses and they will file a complaint with the credit card processor or merchant, in order for you to receive a refund for the wrongfully billed transaction. According to visa and MasterCard, www.sugardaddyforme.com can only have about a 2% chargeback ratio. That means for every 100 people that they bill, only about 2 of them can request that they were billed wrongfully before visa and MasterCard starts to investigate transactions being processed by www.sugardaddyforme.com that are not authorized. The result is that their credit card processor will eventually terminate the ability for www.sugardaddyforme.com to process credit cards on their website. Also, notice that what appears on the billing statement is different from what www.sugardaddyforme.com really does. It's is not a web marketing website it is a website that involves dating. Dating is classified as high risk in regards to the credit card processing world. www.sugardaddyforme.com is doing something in the industry called "factoring." That is against visa and MasterCard policy. Your voice counts. Let your bank know that you want your money back and that you are doing a "chargeback". www.sugardaddyforme.com needs to stop taking advantage of people and this is one of the only ways to make that happen. Notify your bank today. When more and more people start complaining about charges that were not authorized, their credit card processor will shut off their ability to process credit cards so no one else gets scammed.
Mark
I've been trying to reach them for 3 weeks now after I requested them to cancel after a day of the 3 day trial. I can't get a hold of anyone in customer service on the site or phone. I even called the phone number listed on my credit card statement. This is crazy...I know have to call my back.
yes they got me also with the 3 day trial and i canceled one the 2nd day and got no reply and have been charged 24.00 and 29.00 for what? i notified my bank and they are investigating it as fraudulent charges. also i believe that they use fictitious emails from great looking prospects as a lure to getting you to join.
Yes i agree, i signed up for a 3 day trial, and sent a cancel request 2 hours after. I got a reply in the middle of the week after that saying sorry for the delay in processing your cancel request, and they charged me for that month, i told them to fix it or I'm reporting the site.
Credit card fraud
These people offered me a 30 day free trial. TYheir agreement is that if you cancel before the end of the 30 day trial, they will cancel your service and will not bill your credit/debit card. They lied to me and countless others. I sent them three emails prior to the end of the 30 day trial and the still refused to cancel and refund the false charge. I even received an email from their CS (her name was 'Kat') apologizing for their mistake and offered me, (in lieu of a refund), two 'free' months. I refused and asked for the refund. That email was ignored and many more were ignored and unanswered. I finally called my bank to have sugardaddyforme and their billing company UNITED MARKETING put on my blocking list so any more charges will be refused. I've also reported them to /link removed/ the BBB, and the attorney general's offices in my state, their (assumed) state, and Florida where United Marketing is located. Don't do business with these clowns. They will steal you blind and they will not honor their own agreements.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've contacted my bank they have no block for this app or my card, but when I try and purchase a plan says bank declined it. That's false because contacted my bank. It shows that the dollar is taken for Google to verify the account but nothing is sent to pay for prescription.
I made a page, and I cancelled. They never emailed me or returned my call. They took money that I did not have to spare. I emailed this Kassandra lady, only find out that she had been giving out two different emails online. I am so angry because I need that money being a single mother and all. I have been trying to contact them, and I can't reach anyone. I don't know what to do, or how to get my money back, or even if I can get my money back. I wish I had of read the [redacted] earlier.
I am sorry to hear you had an unpleasant experience while visiting our site. I apologize if your email was overlooked. We do answer all emails within 24 hours.
I will be happy to look into your issues further with you. To contact me, please email the site director at kasaundral101@gmail.com and mark it in attention:Angel. In order for me to assist you, please include your username and the email used at the time of signup.
Thank you,
Angel
Sugardaddyforme.com
Customer Service Manager
You made a page... Therefore, you have to pay for services rendered. If you were a single mother, why wouldn't you take that into consideration before you parted with the money...
(Btw: what are you doing on the website: sugardaddy4me.com? If you are a poor single mother, what man would want to be sugar daddy to you and your illegitimate kids?
I'm glad to see that the word is getting out there. I wish I had seen this before I tried their 3 day free trial. Now they have billed me for the last two months even though I canceled within the three days, and have now repeatedly emailed in cancel notices, demanded refunds to my credit card, and even called a number in the US that no one ever answers or returns the call.
BE warned - do not give SugarDaddyForMe.com your credit or bank info.
When www.sugardaddyforme.com has billed your credit card without your permission you can do something called a chargeback with your bank. Call up your bank; tell them www.sugardaddyforme.com billed you without your permission and chargeback. Your bank will contact the credit card processor that www.sugardaddyforme.com uses and they will file a complaint with the credit card processor or merchant, in order for you to receive a refund for the wrongfully billed transaction. According to visa and MasterCard, www.sugardaddyforme.com can only have about a 2% chargeback ratio. That means for every 100 people that they bill, only about 2 of them can request that they were billed wrongfully before visa and MasterCard starts to investigate transactions being processed by www.sugardaddyforme.com that are not authorized. The result is that their credit card processor will eventually terminate the ability for www.sugardaddyforme.com to process credit cards on their website. Also, notice that what appears on the billing statement is different from what www.sugardaddyforme.com really does. It's is not a web marketing website it is a website that involves dating. Dating is classified as high risk in regards to the credit card processing world. www.sugardaddyforme.com is doing something in the industry called "factoring." That is against visa and MasterCard policy. Your voice counts. Let your bank know that you want your money back and that you are doing a "chargeback". www.sugardaddyforme.com needs to stop taking advantage of people and this is one of the only ways to make that happen. Notify your bank today. When more and more people start complaining about charges that were not authorized, their credit card processor will shut off their ability to process credit cards so no one else gets scammed.
Mark
Fraudulent Charges
SugarDaddyForMe.com is a dating site that promises to match up successfull and wealthy individuals. However, once they have your credit card there is no going back. It is run by Russian individuals who do no respond to emails and there is no phone contanct. Cancelling your account is not an option. They continued to bill me for several months after I emailed them to cancel. Furthermore several fraudulent electronics purchases were made with my card after I signed up with them. I'm a security aware indididual and have never experienced idnentity theft after years of online shopping. However, weeks after signing up with sugardaddyforme.com my cc was being used by fraudster all of the net. It's just speculation that the sell your credit card information, but it's fact that their customer service does not exist and THEY WILL FRAUDULENTLY BILL YOU EVEN IF YOU TRY TO CANCEL.
I guess im wondering how are u all " sugar daddies" when you are complaining about $30 or $80. Aren't sugar daddy's ballers, buy the best and buy drinks for everyone?Cancel the cc to give your low budget sugar daddy bank accounts a break. Shm- sound like a bunch of imposter sugar daddies. Go to pof, its $8.00. - if u can afford it
I see that most of these are very old complaints. So I may not be able to assist you but if you have any new complaints or concerns I would gladly assist you. You can contact me via KasaundraL@live.com personally or via Cs@sugardaddyforme.com.
No online dating site can claim that not one member will ever have a complaint. But SugarDaddyForMe.com has been online since 2005 and in that time we have had 4.5 million members join our site. Out of 4.5 million members it is impossible not to have one or two members from time to time who have a complaint. Sometimes they are justified and sometimes they are not justified. And we have made major efforts to improve our customer service in 2014. For example on the largest complaint posting website we had just 3 complaints in all of 2014! There were over 700, 000 new members who joined the site in 2014. That means we get just 1 complaint out out of every 233, 000 people who join the site!
Our customer service department is dedicated and committed to resolving every single member's issues and to make sure we make every member happy with the results. Simply contact us at CS@SugarDaddyForMe.com or call us at [protected] toll free and we will resolve your issue no matter what it is.
To prove to yourself that all but a very few of our 4.5 million members are extremely happy with our site, please visit our Testimonials page here http://www.sugardaddyforme.com/index.php?page=testimonials. We have literally thousands of real testimonials from real members who love our site and are loyal and devoted fans of SugarDaddyForMe.com. These members sent us their testimonials without any compensation or reward at all, simply because they love the site and remain extremely happy members. Again, if any member ever has a problem, please let us resolve it for you by contacting us at CS@SugarDaddyForMe.com or call us at [protected] toll free. Our goal is to make every member happy so please give us that chance.
Katf - You can cancel at any time by simply sending an email to cs@SugarDaddyForMe.com, make sure to include your Log In name or email address that you used to register or we will not be able to find your account to cancel it.
You can also simply Log In to the site, go to the Contact page link located on the top of the page. Click the appropriate link which is Credit Card/Debit Card Cancellation Request. Fill in the form with your information. Please make sure you are logged in to the site, then enter your cancel reason in the feedback area and click SUBMIT.
We answer all inquiries within 24 hours. At this time, we have not received a request to cancel your most recent membership. If you decide to cancel your membership, please follow the steps listed above.
how can sugar babies delete their account?! I have tried to find that option but now I cant.. I didn't knwo this would be here forever when i signed up. I am now in a relationship, I haven't been on this site in months but now I am getting texts from old sugar daddys saying they saw my my profile. It's really frustrating! at least I'm not loosing money but I don't want my pictures out there and information.. i don't even check it anymore nor do I have any need for it.
Good luck everyone! and if anyone knows how a sugar baby can delete their profile please let me know, I'd really appreciate it!
These people have my credit card number and charge it monthly without authorization
Dear Kasaundra, why didnt reply my mail if you are ready to assist? This is the first time that i see a company who doesnt want to receive money from customers)))) Where is russia on the list of billing countries? how i am supposed to pay? none of my 4 messages to CS were replied, one was to u personally. How people are supposed to give you their card details when the ustomer service does not seem to exist at all or represented by max 1 person?
im very disappointed.
Ha this is great. Hey kassaundra.. explain this one. I signed up for a profile and accepted the 99 cent trial offer for 5 days. Now previous to this one before, a while back, i had created an account and it sent me a registration email and approved my profile in less than ten minutes for everything. For this profile i did not accept your trial offer.
Two days ago i did it different.
After accepting this offer and giving you my cc info. I was immediately charged. Two hours later I still had no registration email no purchase reciept nothing. But that charge on there Iimmeadiatrly. Also at the end of two hours my profile Was denied approval. Ha ha. Sure is funny how crooked your company is. Smart thing about me though... I SCREENAHOT EVERYTHING. TIMESTAMPED IT ALL. So now I have proof of your crookedness. Your phone has no service ever.
Oh and it's now two days later and I still have no registration email no customer service response no profile approval. My profile Was clean and polite too. Still no purchase reciept but I got my bank statement. So explain your company's actions for that one. Your company is a joke.
Yes my name is Antjuan and about a month ago me and my friend Kim came across sugardaddysforme.com they said the had a 3 day free trial and if you didn't want to get billed then cancel after three days i also didnt sign up for any membership at all so how would they even know what to charge me if i didnt put what membership i wanted ###ING ### IM PISSED so I sign up put down my credit card information signed up with the website Anf before the third day I went and told them that I wanted my profile terminated and the next and on the third day they billed me for the whole month then terminated my profile the next day I called my back and they told me exactly who took the money out of my bank and it was like Rnl. Help or something like that so I called them and they said that I was gunna take up to 10 days to get my refund back and they will email me when i was to get my money back I waited 10 days called them back and they said that in order to get my refund back I would of had to cancel my profile before the trial was over and I did exactly; that and the lady was nice to me she was really trying to help me get my money back she said I had to get my complaint that I filed for my refund passed and that it would take 10 days to get my refund and so I waited 10 more days then guys what they deleted the website of the people that took my ###ing money I'm so upset because I was helping a friend find a guy for her because she just went through cancer and beat it and I just wanted her to get her ego boosted by trying out a website that scams people so on the third day a day after I filled for the deletion of my profile they took 58 bucks out of my account which that was I had at least 60 bucks in do I got to the store to put gas in the car with my 3 year old daughter and it say my card was denied and I was furious so I called my bank and they told me Rnl.help took it out not only did I have to push my car somewhere it couldn't be toed I also had to hold my daughter and walk 5 ###ing miles in the blazing heat with no money for food no money to get on the bus NOTHING I've been trying to Email Kasaundra and her exact words were We answer all emails within 48 hours. When you join using a 3 day trial you can cancel yourself and not incur any billing as long as you cancel within your 3 day trial. If you truly have an issue, then in stead of posting use the customer service And I have did all that and I get no Feedback I am very ###ing pissed of about this and I'm not going to stop until I get my money back and I'm going to do what ever it take to get my money back or die ###ing trying even if I have to get a plane ticket to there corporate office in California I will because this ### is wrong and I would never forget what me and my child had to go through because I got scammed by a ###ing stupid ### dating website I will continue to keep posting sending messages to your customer service and filling fraud against sugardaddysforme.com to the BBB
Omg. It is run by a Russian and I am waiting to bring him and this lovely company down. It is so run by a Russian. I am going to complain everywhere I can until that site is turned off and lovely Russian man is in jail for life for scamming me and many others out of money. The same Russian involved in this scam is most likely the one who was putting ads on Craigslist that he is a filmaker, but got charged with prositution. Not to mention this same man has been charged with domestic assualt on a female as well who filed a restraining order against him and charged with damage to private and public property. We need to see this site shut down and the culprit must pay.
Overview of SugarDaddyForMe.com complaint handling
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SugarDaddyForMe.com Contacts
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SugarDaddyForMe.com phone numbers+1 (866) 920-9610+1 (866) 920-9610Click up if you have successfully reached SugarDaddyForMe.com by calling +1 (866) 920-9610 phone number 0 0 users reported that they have successfully reached SugarDaddyForMe.com by calling +1 (866) 920-9610 phone number Click down if you have unsuccessfully reached SugarDaddyForMe.com by calling +1 (866) 920-9610 phone number 0 0 users reported that they have UNsuccessfully reached SugarDaddyForMe.com by calling +1 (866) 920-9610 phone number+1 (877) 783-2339+1 (877) 783-2339Click up if you have successfully reached SugarDaddyForMe.com by calling +1 (877) 783-2339 phone number 0 0 users reported that they have successfully reached SugarDaddyForMe.com by calling +1 (877) 783-2339 phone number Click down if you have unsuccessfully reached SugarDaddyForMe.com by calling +1 (877) 783-2339 phone number 0 0 users reported that they have UNsuccessfully reached SugarDaddyForMe.com by calling +1 (877) 783-2339 phone number
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SugarDaddyForMe.com emailscs@sugardaddyforme.com100%Confidence score: 100%Supportadmin@sugardaddyforme.com76%Confidence score: 76%it
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SugarDaddyForMe.com address26500 Agoura Rd Ste 102-830, Calabasas, California, 91302-1952, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all SugarDaddyForMe.com contacts
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I agree with this post, Been a member on this site for a long time, met a great woman and now married. They billed me for 6 months. I am now in court suing them. This site is pathetic and BS. Beware this site. It is nothing more than a front for legal prostitution. Sex for money.
When www.sugardaddyforme.com has billed your credit card without your permission you can do something called a chargeback with your bank. Call up your bank; tell them www.sugardaddyforme.com billed you without your permission and chargeback. Your bank will contact the credit card processor that www.sugardaddyforme.com uses and they will file a complaint with the credit card processor or merchant, in order for you to receive a refund for the wrongfully billed transaction. According to visa and MasterCard, www.sugardaddyforme.com can only have about a 2% chargeback ratio. That means for every 100 people that they bill, only about 2 of them can request that they were billed wrongfully before visa and MasterCard starts to investigate transactions being processed by www.sugardaddyforme.com that are not authorized. The result is that their credit card processor will eventually terminate the ability for www.sugardaddyforme.com to process credit cards on their website. Also, notice that what appears on the billing statement is different from what www.sugardaddyforme.com really does. It's is not a web marketing website it is a website that involves dating. Dating is classified as high risk in regards to the credit card processing world. www.sugardaddyforme.com is doing something in the industry called "factoring." That is against visa and MasterCard policy. Your voice counts. Let your bank know that you want your money back and that you are doing a "chargeback". www.sugardaddyforme.com needs to stop taking advantage of people and this is one of the only ways to make that happen. Notify your bank today. When more and more people start complaining about charges that were not authorized, their credit card processor will shut off their ability to process credit cards so no one else gets scammed.
Mark