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ShopperDisc.co.uk, Chorley, England, Lancashire Complaints & Reviews - taking money from my account

ShopperDisc.co.uk Contacts & Informations

ShopperDisc.co.uk

Posted: 2012-03-08 by    alin ioan

taking money from my account

Complaint Rating:  80 % with 142 votes
Contact information:
Chorley, Lancashire, England
United Kingdom
this company is taking money from my account, without my permision, and i want to claim all my money back. i am sick of this online scams. i will now go to bank to find out for how long this is happening. i hope i will get an answer. thank you!


Comments United Kingdom Online Scams
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 12th of Apr, 2012 by   Richard Johnosn 0 Votes
Hi my name is Richard Johnson i live in North London. Im writing to complain about shopperdisco keeps taking money from my account i went to my bank to try and stop it but they said that i have to get in contact with shopperdisco and tell u that i want shopperdisco to STOP taking money form my account and i would like to be paid back the amount which shopperdisco has taken from my account and if u do not agree then i will be forced to take further action. My number is 07727196882 can u kindly get back to me please !!
 30th of Apr, 2012 by   a m davies 0 Votes
my name is Anna and I too have only just realised that shopperdisc.co.uk have been taking money out of my account as far back as last september 2011 I have yet to check my statement further back. I am furious that they have the cheek to do this and I will be demanding all of the money back
These scam merchants have to be stopped
 15th of May, 2012 by   thurgood 0 Votes
my name is john I to have just realised that shopperdisc.co.uk have been taking money from my account since last september I am livid and shall be looking further into this. Any suggetions. This is surely criminal fraud to say the least.
 20th of May, 2012 by   John9 0 Votes
Yes same here shopperdisc has been taking £10.00 a month from me and I did not realise and I certainly not have given permission, it's been happening for about 2years, ok I know I am an idiot and should have checked my statement more closely but just did not realise, very angry,
John.
 24th of May, 2012 by   mariwan abdulkadir +1 Votes
Yes same here shopperdisc has been taking £10.00 a month from me and I did not realise and I certainly not have given permission, it's been happening for about 6months, ok I know I am an idiot and should have checked my statement more closely but just did not realise, very angry,
mariwan
 30th of May, 2012 by   pat bain +1 Votes
I too have just realised shopperdisc have been taking £10 a month for a while dont even know what its for did we all purchase something in the past and was unaware this would happen who are they? does anybody know
 2nd of Jun, 2012 by   paulinejohn +1 Votes
I have just found shopperdisc payment on my statement, who are they? I have just purchased some worming product for my chickens of Animed direct, not sure if this has some thing to do with it but there is a charge of £1.22 and on top of that a payment of £10.00 total £11.22, but my animal direct cost was £13.20 so who or what this shopperdisc payment is for i have no idea. will be looking in to this Im not paying them anymore plus will be asking for the money back.
 5th of Jun, 2012 by   MarekOstrysz +1 Votes
Hello, My name is Marek, Shopperdisc was taking monthly charges from my account without my permission. This has been happening for more than a year and I want all the money that was taken from me back! I want this to stop as soon as possible!
 16th of Jun, 2012 by   ann rolfe +1 Votes
16th June 2012 AnnRolfe
I have had shopperdisc payments of £10 taken from my account since April 2011 but have now received refund of 3 payments but
I am wanting full refund but not had any luck so far.
 21st of Jun, 2012 by   123 maria +1 Votes
Hi I have the same problem £10 was take from my account .I wont this stop.
 29th of Jun, 2012 by   kenny sayer +1 Votes
i had the same problem with Shopperdisc.co.uk so I called them on a freephone number, 0800 731 9935 or 0800 234 1539.
After a little pre-amble to establish my identity and credit card number I cancelled the whole deal there and then. No Problem.
 2nd of Jul, 2012 by   mahita 0 Votes
hi everyone
i have the same problem as all of you, shopperdisc tricked me into this membership for 14 months but i did not stop at canceling the £10 debit membership fee, i demanded compensation from my bank for failing to protect me as a customer and i got £10 from them not a huge amount but its better then nothing. then i contacted the company and i give them a very hard time, do not give up if they tell you its your fault make sure you have the angry voice tone which am sure you'd have naturally, but keep calm.
they will tell you they can only refund one month but if you keep the good work and keep pushing them it will soon go up to 3 months then ask for a further refund form which will state at the beginning that you can only claim up to 6 months but if you continue reading it will ask you to tick a section if you want to claim more. they only put people throw all those steps hoping that they will give up, DONT BE THE ONE WHO DOES!!!
I have included the letter i sent them and the form, i hope its in any use for u guys.
good luck
your address

Shopper Discounts & Rewards
Customer Services
Sentinel House
Airspeed Road
Portsmouth
PO3 5RF

Dear sir/madam

cancel confirmation number : ****************
email address :*********************
Member No. : *****************

I am writing to you regarding a refund for 14 month (£10 per month) of a membership that I have been tricked into.
I am demanding a full refund to be credited to my debit card account within 10 working days of receipt of this letter, otherwise legal action will be taken against you and a recorded conversation of a member of your staff stating that I am entitled to a full refund if I have never used your services will be used against you in court.
Please note I have never used your services or any vouchers or discounts given by you.
Please take into account that I have been refunded 3 payments.

Maha *******
phone number
signed
 24th of Jul, 2012 by   shirazr 0 Votes
Hi Mahita,
I too have been a victim of shopperdisc.co.uk. I had a painful conversation with them today, which did not end to well.
I have canceled my membership, and submitted the claim form along with a letter similar to the one you posted above.

I just wanted to know if you had any luck in recieved a full refund from them?

... Or anyone else here recieved a full refund from them?

Shiraz
 3rd of Aug, 2012 by   JIMMY BOWNESS 0 Votes
i too have been conned, i will continue too call them untill i get my money back. also i will inform actionfraud.org.co.uk
 8th of Aug, 2012 by   Betty Davies 0 Votes
i too have been coned by this and its not right, i only discovered last night that they have taken £110from my account, any chance of getting it back, i have canceled my account with them
 16th of Aug, 2012 by   JIMMY BOWNESS 0 Votes
HERE IS A UPDATE ON SHOPPER DISCOUNT AND REWARDS THAT WERE TAKING TEN POUND A MONTH FROM MY ACCOUNT. I SENT MY CLAIM FORM TO THEM THAT THEY E MAILED ME TO CANCEL MY SO CALLED ACCOUNT THAT I HAD TAKEN OUT WITH THEM, I ALSO TOOK SOME COMMENTS FROM PEOPLE OFF THE INTERNET, THAT THEY TOO, HAD BEEN CONNED INTO THIS SCHEME, AND I PUT THEM IN WITH MY CLAIM FORM. I ALSO WROTE THEM A LETTER TO GO WITH IT AND TOLD THEM I WAS NOT HAPPY, LIKE THE COMMENTS THAT I HAD ENCLOSED FROM ALL THE PEOPLE THEY HAD CONNED INTO THIS SCHEME AND TOLD THEM I EXPECTED ALL THE MONEY THEY HAD TOOK, TO BE PAID BACK. I ALSO TOLD THEM I HAD INFORMED ACTION FRAUD ABOUT WHAT THEY WERE DOING. I RECIVED A EMAIL FROM THEM ABOUT A WEEK LATER SAYING THEY WOULD BE REFUNDING £120 TO MY ACCOUNT. JUST WAITING FOR IT TO GO INTO MY ACCOUNT. ANYBODY ELSE CONNED BY THEM, JUST KEEP AT THEM, YOU WILL GET YOUR MONEY BACK.
 25th of Aug, 2012 by   Florina Dalphinis 0 Votes
I have just notice that shopperdisc.co.uk has taken £10. from my account, my name is florina Dalphinis, I was shock because on the 22nd of Aug which was a wednesday, I never bought any thing on the day, I would like the company to refund me back my money or I will take action for being conned. I am really upset because this could cost me overdrawn charges from my bank for not having enough money in my account, I haven't given shopperdic.co.uk permission to take any monies from my account. I discovered that on the saturday,
 10th of Sep, 2012 by   Bola Aderogba 0 Votes
I have also noticed that £10 deductions have been ongoing against my account since october 2011. I would like the company to refund me the amount they have deducted from my account, and do so in full. I have every intention of taking this further and will be taking legal action against shopperdisc.
 23rd of Sep, 2012 by   gina sr 0 Votes
i also have noticed that shopperdisc r takin money out of my account n wud like it 2 stop as from now as i didnt realise that it wud b a monthly amount an thought it was a 1 off this is unbelievable please can sum1email me bak bak 2 let me no it will stop
 23rd of Sep, 2012 by   gina sr 0 Votes
i also rang the number they have on there details n the male that answered wasnt very helpful and just sed that the number is private n shudnt b on there but it is,

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