Service Magic Complaints - Fraudulent charges!

33 days ago by Bobbie [send email]

Look... good luck getting a lawsuit against servicemagic, if u read the the fine print or Terms and Conditions you will see everything in writing.if you are promised something by a individual and its not in writing then the rule is in was never said. When you are first getting into servicemagic they let you know that about 1 and 10 are good leads, thats an average not a promise! I notice that when something isnt perfect people always say its a "Scam" or its "Fraud". There are thousands of contractors that are successful that use servicemagic and in some cases change there lives. we do try our best to make sure that every lead we send, are people who want the work done, however some do fall thru the cracks and its truly unfortunate. most contractors are hard working people who are amazing at what they do, I to would be pissed if i got a bad lead, think about the yellow pages and other forms of advertising how affective are they? truly? If you work the program set up by servicemagic chances are it will work, not to say you will never get a bad lead, but the cost of those leads compared to the fixed target spend rate with the yellow pages at a 3% chance of getting a good lead you have a 10% chance with servicemagic and most of are contractors are doing 50%. If you look at our website we state very clearly that we try to match consumers with 1 to 4 contractors, we never say we will give the job to you on a sliver platter, we get your foot in the door its up to you to sell your company. with everything you do no matter what avenue of marking you choose there is risk and there are no promises made, by any company. Some have you gave up after a week of being with servicemagic and one person was with us a month!! what do you do if you are hired for a job and things go wrong or dont work out the way you want? do you up and leave the job or quit? Dan says the we bait unsuspecting customers, not true at all! before a request is submitted a pop up comes up that says "Please respect our contractors time and only put this request in if you are serious about getting this done". and when did 3 estimates become the industry standard? a consumer has the right to get as many as they want. and we took a poll and most people want 4. I will agree with Dan that contractors are the backbone of servicemagic and we do try to help and not purposely hurt your company in anyway and I am truly sorry to hear all of you had such a bad experience, we are trying to improve everyday and alot of the time bad leads get sent out are because of individuals working for servicemagic some of them just dont know enough about construction the people who work servicemagic are monitored closely and if you submit to many bad leads you are fired, so its not all about money, i know this cause i work at servicemagic and I am not a mananger or high up there I deal with contractor and consumers on a daily basis and I see how this service has helped people

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Service Magic Complaints - Fraudulent charges!

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