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Sears Mattress Warranty

Posted:    

10yr warranty is useless!

Complaint Rating:  100 % with 5 votes
100% 5
Contact information:
Sears
Texas
United States
DO NOT BUY SEARS MATTRESS IF YOUR BASING IT ON THE FAKE 10YR WARRANTY. MY $800 mattress thats less than 2 yr's old is no longer firm as it was 2 years ago, and I cannot sleep in i no more due to fractured disks in low back. I have returned to guest room where the firm mattress resides, thats NOT form sears. Long story short, Sears compares your mattress and body wait to a shoe string and a ruler, in order to return your 10 mattress and pay them a $75 delivery fee, you must email them pic of how your string and ruler shows there's a 1/5 in or more sink hole. HEY SEARS string doesnt weigh '185 lbs. SO stupid and a waist of $$ and time, just buy cheap to your firmness and plan on changing every 2 years. WAY cheaper and you dont have to get the BS from SEARS. STOP giving them your $$$$$$$$$$. 3/11/11
Complaint comments Comments Complaint country United States Complaint category Mattresses
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 22nd of Mar, 2011 by    0 Votes
Serta lies about having a warranty and pulls the same trick with string to prove an indentation in the mattress. A meteor would have to fall in the middle of a mattress to get these companies to honor warranties. Shame on Sears, Serta, Simmons and other for deceiving customers.
 23rd of Mar, 2011 by    0 Votes
sure thats easy moron -- dont sell crap with a 10 yr warranty -- firm is firm -- not pillow top -- big diffrence.. thats how they screw you--thye know it will not last 10yrs -- no mattress will loast 10yrs, and be the same way is was when you bought it... just a useless sales pitch

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