Complaint Rating:

We had to pay $100.00 dollars for a free upgrade. It was put on our credit card and we were told it would be refunded within 8 to 10 weeks. We are now in our 6th month waiting for the refund. A number of calls have been made to dish network, a number of their employees have been very rude when we called to ask about the refund. I told them that i thought we should be refunded the interest paid on credit card also. They said NO, we would receive credit on our bill. We are still waiting. Heard this week that a number of people are having a problem getting their rebates. When contract is up, i will be happy to be rid of them. I told my husband that we just need an antenna for the t.v.