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Complaint Rating:  100 % with 3 votes
100% 3
Contact information:
Royal Elite
When on hoilday in Mexico 3 weeks ago, we were hasseled in to getting a timeshare, 28 days thay said we had to cancel, now we are home alot of things we have found out are not true, so we cancelled but we can not get our depoist back of nearly 800 pound.We were told timeshare were rip ofs but the deal we thought we were getting was to good to be true, thats right it was to good to be true.Every time i E-Mail them i get excuess back and have been told i will not get my depoisit back we bought this on the 17th of November.Since i have looked at the timeshares i have not found one good report about any timeshares, specially Sandos.
Complaint comments Comments (4) Complaint country Mexico Complaint category Hotels


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 9th of Feb, 2009 by    0 Votes
I bought a studio in August from these people. Aside from the 1700 they bilked me at closing and 1 month of payment, they have not followed up for any additional payments (I don't want to be the one at risk for defaulting on the terms of the agreement). After speaking with billing & customer service, it is clear these people don't know which way is up.

Very concerned as this was purchased as an income property and recently learned that it is illegal to sell property as income only in Mexico.

Any luck recovering funds?

Email me at: casa2205@gmail.com

 20th of Jan, 2010 by    0 Votes
Hi Skylark!

Did you eventually get your money back?

All the best, Acheron
"Light up the darkness!"
 25th of Apr, 2013 by    0 Votes
It's sad when a salesman will tell you all kinds of lies, even getting other companies involve in his lies to get you to purchase a timeshare membership. Sandos is a great hotel, shame their timeshare sales will bring down the good name of this resort. This another forum with more complaints made to royal elite timeshare sales tactics:

 21st of Oct, 2013 by    0 Votes
Royal Elite has the worst customer service ever known.. a timeshare membership shouldn’t being sold for the purpose of renting it out for a profit. it is not an investment. you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare membership, you shouldn’t purchase it at all. This is another forum with more complaints made to Royal Elite timeshare sales tactics, we are not the only ones.. this needs to stop:


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