Complaint Rating:

Company information:
AirAsia BHD, Malaysia
Singapore
airasia.com

Basically the video that was taken on board the AirAsia aircraft - http://www.youtube.com/watch?v=sghPVZUYQhA - and then picked up by a consumerist group tells the story - one of a cut-price airline that is not maintaining its aircraft, nor exercising its duty of care. I'd like advice as to which International body/authority can take them to task, because it appears that legislation in Malaysia 'ignores' such breaches of internationally accepted standards, and unabated it can not be unexpected that lives may well be lost. The airline's attitude to safety can be seen here: http://airasiaannus.blogspot.com/2009/09/airasia-safety-part-2.html and further here: http://airasiaannus.blogspot.com/2008/09/air-asia-convice-us-theyre-unsafe.html

I became aware of this from a friend who was a passenger on this flight from Thailand to Singapore and witnessed another passenger taking this video highlighted here; in this case and in light of the AirAsia aircraft being in international airspace, could Singapore's legislation not be brought to bear over a Malaysian company? Thanks for your consideration.

Many thanks,

Dee C. Tan
Singapore