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Roto-Rooter Complaints - Plumbing rip off

Review all Roto-Rooter complaints

Roto-Rooter

Posted: 2007-11-12 by George P. [send email]
Plumbing rip off
Complaint Rating:  50 % with 2 votes
Company information:
United States
www.rotorooter.com

To repair a popup leak, I was charged $241.95. This supposed to be a free estimate and yet he took everything apart. And than said it would be $194.95 which I thought was much too much to begin with but I said go ahead and repair it, because everything was taken apart. I guess that's the trick (take everything apart so not to leave it without a pipe on the bottom of the sink)the customer would agree to pay those absorbent prices. Then after he was all finished he hit us with well the labor was $194.95 and it is plus part and tax. That all came to $241.95.

DO NOT EVER USE ROTO ROOTER THEY ARE RIPE OFFS
Comments United States Plumbing Services
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Roto-Rooter - Rip off Artist


Comments

236 days ago by John Siegel [send email]
As an ex roto rooter employee I can assure you they are a rip-off. All the tech's work on straight commission. The more they charge you, the more they make for themselves, but alot more for the company. Ask if these tech's even have a plumbing license, most likely not. They put a new hire thru 3 months of on the job training(they ride along with someone thats been there a year) and then send them out on the road to the unwary consumer.
218 days ago by Jackie [send email]
WARNING!
Roto rooter charges $335. to 'cable and clear a bathroom sink'!!!!!!!!!!!!!!!!!!!!1
203 days ago by Carrie1@verizon.net [send email]
since I read the last blog on how these roto-rooter employees get hired and supposedly trained, I can tell you first hand that they do ride with someone for the first 3 months, all because they park all over our street to ride with a roto-rooter employee. I also believe they don't need a liscense to do plumbing in your house. The way they park on our street I doubt very much they even own a driver's liscense. I put in numerous complaints to roto-rooter about these so called "wanna be plumbers" parking and blocking my driveway day in and day out. Roto-rooter does not care. So, this will now go to the municipality where I live.......take note roto-rooter "wanna be's" IT IS ILLEGAL FOR YOU TO PARK YOUR VANS ON A RESIDENTIAL STREETS WHEN YOU ARE NOT DOING BUSINESS ON THAT STREET, IT IS ALSO PROHIBITED TO PARK THESE VANS OVERNIGHT ON THE STREET!! The fine is 325.00..........maybe some of the customers that you ripped off all the time will feel some justice being done!!!!!!!
126 days ago by Jen [send email]
Complain to someone else. These roto rooter guys put in a hard days work so a grump like you can complain all day that these guys are parking on your street? Come on... get a life... get a job. If you have that much time to spare. Roto Rooter has been around for too long and has always been good to me!!!
75 days ago by Vince [send email]
Obviously the ex employee couldn't make it through training. I own an 8 truck company here in San Diego and Roto is my competition. Their prices are competitive and overall they offer a quality service.








































































Sounds like John couldn't make it through training because Roto does try to offer quality service techs. I own an 8 truck co. in San Diego and Roto is my competition. I think their rates are reasonable and their training program sufficient. John does not have a contractors lic. to know at least in Calif. only the Contractor needs the lic. not every plumber. I wonder if John now has a laborer job digging trenches where he doesn't have to use his brain.

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