Red Roof Inn

My family stayed at this hotel Sunday 7-20-14 and checked out at 5:56 am on Monday [protected]. We stayed
in room 310. We went for the pool because we live right down the street from this hotel. All night my 10 yr old was complaining of
itching, it was so bad that he woke up at 5 am to take a bath. I noticed my 7 month old baby scratching at this time as well and thought that maybe it was from the swimming pool so after my 10 yr old got out of the tub I immediately gave the baby a bath. I dressed the baby and made a bottle and was sitting on the bed feeding him, as I was doing this an adult BEDBUG ran across
the pillow. We immediately woke all of our children up and checked them for additional bugs then got them to the
car. I did not want to risk taking the bug’s home with us so I did not go through and clean the room and I did not search
the sheets. I had seen enough. I shook out all of our belongings and packed them and hurried them to the car. When
we reported this issue to the front desk at about 5:45 am they said that they could not do anything until the manger gets here at 9 am. The front desk wrote a note on my receipt explaining my situation. The front desk was very
rude and not concerned at all. When I came back the manager named Dee was not helpful at all. She said they checked the room and found nothing. I saw at least two bugs while in the room and they only come out in the early hours of the morning. The manager showed me pictures in her cell phone of the room and she complained to me that the room was dirty and that
there would be at least a cleaning fee held if BEDBUGS were found. I said that was fine but how could they expect someone to clean a room that they know has BEDBUGS in it. I wasn’t going to take any unnecessary steps that would put us at an additional risk of getting these bugs. I take it as, since the untrained BEDBUG inspectors they sent to the room could find nothing after we left that they thought we were lying. The manager Dee said that a pest control company was coming to inspect the room and I would get the results within 9 days. We’ll see what happens. WE WILL NEVER STAY HERE AGAIN.

P.S.

The pool was DISGUSTING and the hallways smell horrible.