I got a phone call on the 25th of November asking when I was going to make a payment, they left a message. My payment was due to day earlier, I had called to make the payment but there was no answer to the phone - understood due to Thanksgiving of course. I called the same day, on the 25th to make the payment after I heard the message, it was around roughly 2:30pm, well within standard business hours for them without any answer, figured the receptionist may be busy so called back at the other desks, no answer. I figured it's possible they were let out early for Black Friday so decided to call back on the following day, the 26th. I did so several times, no answer again from any of the desks. It's now the 27th, I've tried calling a couple of times during normal business hours and again, no answer. I even left a couple of messages, one with the Boss and another with Reception who handles over the phone payments, no response and that was on the 25th!
I'm fully expecting them to try and pin me with late fees. I made it perfectly clear on a message that I have kept logs of the times I've called and the dates as well as the messages incase they do attempt to charge fees or repo my car I have from their loan agency. This company has several complaints easily found on google that relate to any number of suspicious activity with Red Mountain Funding.
Avoid at all costs! If they attempt to charge anything, I will report it to 3 on your side or any number of other News Stations as well as to the police.