The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (29 mins ago)
Collect Pros
Collections scam
2. (32 mins ago)
Sears Kenmore Elite French Door Refrigerator
Dept of energy agreement does not compensate me properly
3. (39 mins ago)
No cat & no deposit refund
4. (40 mins ago)
Vashikaran Fraud
Vashikaran | Vashikaran Mantra | Vashikaran Services
5. (43 mins ago)
Barrhead Travel
Travel insurance

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Radio Shack Complaints & Reviews - Cell Phone

Radio Shack Contacts & Informations

Radio Shack

Posted:    angrycustomer514

Cell Phone

Complaint Rating:  0 % with 0 votes
Contact information:
United States
I am a preexisting Sprint customer who decided to use my full upgrade for a cell phone from Radioshack.com. I paid the shipping and handling fee of $14.99 and received the phone in two days. The phone which looked new and broke four days after using it. I immediatedly called Radioshack to inform the phone was broken and they informed me to send it back via Fedex to their return dept. They asked if I wanted to exchange it for another cell phone, which I agreed. I packed everything the phone came with(manual, charger etc.) including the packing material. I scheduled a pick up for Fed Ex to get the return package. The return was received today and I get a email saying that I would be charged $50.00 for a damaged box. WTF???? I immediately called them to explain how was the box damaged and why was I being charge $50.00!!! The box it came with and shipping box was intact and not damaged whatsoever when i returned it. They couldn't explain how the box was damaged and said that the inspector noted this. I demanded to speak to higher management and canceled my exchange(why take the risk of being charged another $50.00 for a Cell Phone Box on if that phone breaks too ????) My sister also informed me that a couple of years ago she thought she purchased a new phone from Radioshack that also broke...turns out it was a refurbished phone!!!IF ANYONE IS THINKING OF USING RADIOSHACK FOR UPGRADE OR PURCHASING A CELL PHONE, DON'T BOTHER!!! You will get stiffed!!!
Comments United States Mobile & Cell Phones
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 29th of Dec, 2010 by   portboy88 0 Votes
We sell refurbished phones but only a few. And then they say refurbished on the box. ALl the other ones come directly from the specific carrier. So it just seems like you all are picking shitty phones.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Consumer Agency Gains, But Foes Still Remain

RSS Feed
Login close

Forgot your password?