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Publishers Clearing House Complaints & Reviews - Received a package I never ordered!

Publishers Clearing House Contacts & Informations

Publishers Clearing House

Posted:    Harry L. Wooten

Received a package I never ordered!

Complaint Rating:  84 % with 102 votes
I want to complain about the package I received from Publishers Clearing House - # 3029 5753 9994 - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order.

Beware people!
Comments United States Products & Services
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 10th of Apr, 2007 by   Kathie Grycki 0 Votes
I also received an item from Publisher's Clearing House that I did not order, along with a bill for $30.00. Last month, I entered their sweepstakes with no order enclosed. I have entered their sweepstakes before and have never placed any orders from them, but never encountered any problems. On Apr. 6, I received an envelope from them with a small cell phone charger and their bill. I tried to call them concerning this unordered, unwanted item and I was placed on "terminal hold". Next, I e-mailed my complaint to them and told them I'd be happy to mail it back to them if they sent a pre-paid shipping label. They answered my e-mail telling me they were sorry that I "did not remember ordering" and that I would have to pay to have it sent back or pay their bill. I may be considered a senior citizen but there is nothing wrong with my memory, not when it comes to spending my money, and I am offended by their condescending reply. I have told them to remove my name from their mailing list, but my nephew who works at the post office, told me "good luck", that I will probably keep receiving their mailings. Such a waste, as soon as it comes in the house, it is going in the shredder.
 27th of Aug, 2007 by   vickey ramsey 0 Votes
I entered the sweepstakes for publishers clearing house and placed an order for cd's that were supposed to be 4.99 and i ordered 2 of them. When i got the box the invoice said i owe 42.00. I will send this back and never order again if this is how its going to be.
 10th of May, 2008 by   Lia 0 Votes
On APRIL 9, 2008, I received an email thanking me for ordering a Sante Fe Style Bag, I went on line to cancel this order that I DID NOT PLACE and they told me it was too late, that it may have already been shipped. Today May 10, I received a postcard dated May 5, 2008 notifying me that it was backordered. I thought to myself "great, I'll call and cancel it" I called the 800-521-4727 phone number and spoke with a woman who had informed me that my account showed no such order... THEN WHY ARE THEY SENDING ME MAIL & EMAIL PERTAINING TO IT??????

Dear Lia XXXXXX,

YOUR ORDER

At this time, we would like to thank you for your merchandise order! Your
order is being processed. The invoice for the total amount of your order will arrive
by mail in approximately 2 weeks.

ORDER DETAILS:

Date: 09-APR-08

SANTA FE STYLE











****************************************************************************


Items are shipped via the United States Postal Service and normally arrive
in 3 to 6 weeks from the day you placed your order. If for any reason we are
unable to fulfill your order in a timely manner, we will notify you of the delay.

You may return any merchandise item ordered through Publishers Clearing House up
to 120 days from receipt of shipment, if not completely satisfied, for any reason.
You will receive a full refund (including any shipping and handling) on any product
returned within 14 days of receipt. Merchandise returns after 14 days will receive
full credit towards a future order. For your benefit, we will first apply this
refund/credit to any balance you may have with us.

Remember, you can play PCHLotto for a chance to win $1, 000, 000 every day!
It's fast. It's fun and it's FREE!
http://play.pchlotto.com/

Also, don't forget to come back tomorrow and every day for another chance to
http://www.pch.com/

PLEASE DO NOT REPLY TO THIS EMAIL. RESPONSES TO THIS EMAIL WILL NOT BE ANSWERED
BY PCH.COM CUSTOMER SERVICE. FOR ALL INQUIRIES PLEASE VISIT OUR INFO CENTER OR
FAQ BY CLICKING ON THE LINK BELOW:

http://www.pch.com/infocenter/customerservice/faq.shtml


Thank You,
Customer Service


(C) 2007 Publishers Clearing House
101 Winners Circle
Port Washington, NY 11050
 4th of Jun, 2008 by   Shirley Northington 0 Votes
Cancel my order, I did not order merchandise
order number: 103323294724
 16th of Jun, 2008 by   Karen 0 Votes
HELLO,
CAN YOU PLEASE GIVE ME CUSTOMER SERVICE EMAIL ADDRESS OR TELEPHONE NUMBER?
I ORDER A SUPRIZE FOR MY HUSBAND FOR FATHER DAY. HAVE NOT HEARD ANYTHING ONLY
TO BE SHIPPED TWO WEEKS NOTHINS SINCE.
THANK YOU FOR YOU HELP,
KAREN BACHELOR kb10@tds.net
 26th of Jun, 2008 by   Mr. Richard Lentz 0 Votes
Refer to your e-mails of 6-23-08, 6-24-08 and 6-26-08. I have NOT ordered the magazine "Soap Opera Digest" as listed in these 3 e-mails. Do NOT send any magazines, since as I mentioned above, I did NOT order the mazazine. Please confirm you have received this notice.
 14th of Aug, 2008 by   D. JACOB 0 Votes
FREE LAPTOP BAIT AND SWITCH SCAM! COUGH UP THE MACINTOSH LAPTOP PROMISED AND GET ME OFF YOUR SHARED E-MAIL LIST! SINCERELY!
 25th of Aug, 2008 by   DOROTHY MONTGOMERY 0 Votes
ORDERED 2 PACKAGES, THEY HAVE NOT ARRIVED YET. IT HAS BEEN 2
MONTHS FOR 1 PACKAGE & 1 MONTH & NO WORD FOR THE OTHER. IS
THERE A WAY 2 CHECK ON THE ACCOUNTS? WHEN WILL THEY ARRIVE?


DOROTHY MONTGOMERY
315 S. PRICE AVE.
PRICHARD, AL. 36610
251.300.8359
 4th of Sep, 2008 by   curtis cifelli 0 Votes
I was sent a wireless doorbell in the mail by publishers clearing house. I never ordered it never gave or talked to any one to give them a credit card #. I't is a wireless doorbell, I live in atownhouse that I bought in 2005 and have to electric door bells on the home. Opened package thought maybe my wife ordered something but she didn't. I am disabled and on a tight budget, need to e-mail or phone publisher's clearing house to send me a self paid package to send back merchandise. This package is out of St. cloud Mn. Thank you Curtis Cifelli
 17th of Sep, 2008 by   Mary England 0 Votes
I received an email confirmation that I had ordered a Muscle and Fitness magazine however I didn't order that magazine. I want to cancel the subscription. Please send me an email link to customer service that I might cancel that subscription.
Thanks,
Mary england
 24th of Sep, 2008 by   Linda Griffith 0 Votes
I ordered what I thought was a three piece rug set from PCH. The price was 39.95. When I received it, it was a very small oval rug and and hall runner. Not at all what I thought I was getting for 40.00. I want be ordering again.
 20th of Oct, 2008 by   sharon rawlinson 0 Votes
i ordered some tumblers with a marine emblem on them they looked like i bought them at the doller store i will never order another thing from them they are really ripping the public off.
 28th of Oct, 2008 by   Ruby Faulkner 0 Votes
I have ordered some merchandice, about 4-5 weeks ago. It was a fleese blanket for my husbands birthday. I have not yet rceived it. Could you please check on this order. Thank you Ruby Faulkner
 23rd of Nov, 2008 by   shannon murdick 0 Votes
i want to cancelle my subscription to my magazines i have been laid off from my job and cant afford it anymore.i cant find a phone number to cancelle please i cant keep gving money off my visa for these magasines if anyone has a number to reach to cancelle i really appreciate it.
 14th of May, 2009 by   Karen Noland 0 Votes
I received a form PPDD official entry-order document. It stated to check the envelope for instructions and enclosed silver stickersa.

There was no envelope or sticker sheet included to return the entry form.

It said "The Publishers Clearing House Prize Patrol is prepared to award an incredible $5, 000 a week for life Prize from Giveway #1400! A cash pize of $35, 000.00 from Giveaway #1350 has also been approved and the decision regarding your eligibility for prize amounts in in your hands! See the silver sticker sheet enclosed.

Is this how you eliminate possible winners, by not including the return envelope or the sticker sheet? I have sent everything I was supposed to up until this point. Please advise at your earliest possible time.
 30th of Jun, 2009 by   Mildred Belardo 0 Votes
I received many Invoices, that always respond to your company, for a MERCHANDISE I DONT RECEIVED NEVER up-TODAY. i DON'T want this merchandise now and would not paid for a not received one.

PLEASE NOT SENT MORE INVOICES AND/OR DONT SENT MY NAME FOR A COLLECTION AGENCY.
 5th of Jul, 2009 by   michael bisceglia 0 Votes
i am having a problem with merchen dise i ordered and did not recive i dont have the item invoice number but it was an art set with marker both wide and thin collerd pencils water coler ppens or pencils pastels, water colers and edsile and more but i never got info on it in mab6901606@yahoo.com
 4th of Aug, 2009 by   DonaldK 0 Votes
I just received an order which I placed some time ago. The payment is already past due upon receiving the invoice. Also the product is damaged and no explanation for handling this type of problem. Now I am faced with a bill past due and a product that's unusable. I would like a number to contact someone regarding this problem.

Donald
 4th of Aug, 2009 by   DonaldK 0 Votes
I just received an order which I placed some time ago. The payment is already past due upon receiving the invoice. Also the product is damaged and no explanation for handling this type of problem. Now I am faced with a bill past due and a product that's unusable. I would like a number to contact someone regarding this problem.

I am providing the order number 1033 6733 2232.
Donald
 21st of Aug, 2009 by   Ruth E. Craig 0 Votes
I got an email from PCH thanking me for my order of a mag or something of Beetles things. This was August 4th/5th.2009. I did not order anything from this place. I have been so disgusted with pch all this year. I get emails everyday and when you try to just do the "entering for the contest of money"' you have to go thru all this marketing selling crap that I never want. PCH has gone to the dogs for sure. I wrote an email. but I did it on the wrong thing. THen this week I got a box from PCH and I wrote it on the pkg with red marker that I did not order anything and do not want it. And returned to sender. If for some way you have taken this money into payments I will not pay you. I will take you to court. I am sick and tired of your crap. . Iss this place so hard up for money that you have to falsify these orders? Or paying someone on comissions that are doing the falsifying? I want nothing from you or yours.

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