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Publications Unlimited


Horrible magazine we did not order

Complaint Rating:  85 % with 46 votes
85% 46
Contact information:
Dallas, Georgia
United States
My husband began receiving the magazine - maxim. We are a very religious family and it caused my husband and i problems until we called maxim to cancel the subscription. . . And when we asked who ordered this all they could tell us was that it was paid for in full buy publications unlimited. We never ordered this magazine. We are not the type of family that looks at trashy magazine's!!! When we call the 1 / 800 / 267 / 2611. . . That we were told to call to get in touch with publications unlimited. . . It goes directly to a operator saying to call back that there hours are from 9 - 5 eastern standard time. . . Well there time and my time must be very different because it doesn't matter what time of day or when that you call. . . They are always closed and i even tried pressing 0 and it sent me to a voicemail system that i am not even sure saved the message because i sure haven't heard back from them. It is sad that people have to do this to families. . . It is hard enough working all day, raising a family, trying to work hard to keep a marriage together and then filth comes out like this that is not even wanted in the home. I am going to contact every agency and law advisiors that i have to try and make this company stop. My 10 and 7 year old should not have to go the mail box and ask why daddy is getting a magazine with an almost naked woman on the front of it. My family has values!!
Complaint comments Comments (29) Complaint country United States Complaint category Magazines & Newspapers
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 15th of May, 2009 by    0 Votes

Publications Unlimited - magazines I didn't order
United States

I have received three different magazines that I didn't order. I called each to cancel and was told, 'a third party ordered them and they are unable to cancel my subscription, the only thing they could do was suspend my subscription.
 17th of Sep, 2009 by    0 Votes
I received my fourth issue of Men's Health. They won't cancel, so I googled the
Florida Better Business Bureau and filed a report.

- Eric

Thank you for contacting Men's Health customer service.

We apologize for the inconvenience. Our records show that your subscription is under a third-party agency. Please contact the following agency below for them to cancel your subscription.

Address: 3557 NW 53RD COURT
State: FL
Zip Code: 33309
Telephone: 800-267-2611

If you have any further concerns, please feel free to contact us.


Men's Health Customer Service
 17th of Oct, 2009 by    0 Votes
This exact thing happened to me. My husband and I are newlyweds and to find this material in my mailbox is UNACCEPTABLE. Not only that, but what about when I am babysitting and the kids find this in my mailbox? They should be charged with procuring CHILD PORNOGRAPHY. We as a couple are LIVID at the fact we have received Maxim, Esquire, Men's Health (should actually be call Men's Sex.) I am calling the BBB on the publishers of these magazines for even allowing these third party companies to even do this.

Outraged in St. Louis, MO
 4th of Dec, 2009 by    0 Votes

Publications Unlimited - unauthorized charges
Publications Unlimited
United States

We are having automatic withdrawals for magazines we did not order and are not receiving. We want the charges stopped, our money back. They are not helpful and have even told us we cannot cancel. We never ordered to begin with. Are not receiving the magazines and don't want to receive them.
 10th of Feb, 2010 by    0 Votes
I called and cancelled this a couple months ago and it is still coming. I just called again and they said they had no record of me calling. BS! This is so irritating and annoying. I dont know what thier scam is but I do NOT like it.
 3rd of Jun, 2010 by    0 Votes
I am a Southern Baptist born and raised and not to mention married for 11 years with three children. I recieved a Maxim magazine today and was shocked.
This material is unacceptable in my house. My wife kinda questioned if I had ordered it.
I assured her that I didn't and thank God we have a ton of trust between us.
I did find the number to Maxim customer service on the inside of the front cover of the issue. I called the number and after verifying who I was they say that the subscription is cancelled.
After a few questions of my own I found out that Publications Unlimited ordered this filth for me.

I will try calling them but my hopes of actually getting down to how they got my info is very low since I have read some of the other complaints.
The # to Maxim customer service is 386-447-6312.

God bless!
 13th of Jul, 2010 by    0 Votes

Publications Unlimited - mystery magazine subscriptions
Publications Unlimited
3557 NW 53rd Court
Ft Lauderdale
United States
Phone: (800)267-2611

Has anybody had any success dealing with this horrible company? I'm trying to get to the bottom of these magazine subscriptions set up by them, which I never authorized. Attempting to contact them by phone and email yields no results.
 27th of Dec, 2010 by    0 Votes
I started receiving Mens Health magazine and when we called Mens Health, they said it was from Publications Unlimited. Well, we called Publications Unlimited and they said they were "told" by Mens Health to send out a complimentary subscription... for 3 years! After speaking to a very rude operator at Publications Unlimited, I advised I was going to contact the BBB and she said "Do what ever you want"... so I will. I also started receiving Rolling Stone magazine, which I also have no interest in... Wonder if it's from the same shady company.
 12th of Feb, 2011 by    0 Votes
I just started received the first of twelve unsolicited issues of Maxim. I contacted Maxim (human operator 1-800-829-5572), who cancelled the subscription, and told me that the telemarketing agency Publications Unlimited placed the order. I know I didn't order this magazine for two reasons: one, I don't answer the phone unless I know who is on the other end, I'm too cheap to subscribe to any magazine. I filed a complaint against Publications Unlimited with the BBB.
 26th of Feb, 2011 by    0 Votes
I too have been receiving the magazine Maxim, which I did not order. I have children along with my husband. And I was surprised when my daughter checked the mail and was too embarrassed to show me the magazine.I have contacted Maxim and like the other complaints I read above, they too said it was order for me by publication unlimited. My family is Christian and it seems to me people(Publications Unlimited) are going to a lot of TROUBLE to send a Magazine none of us want>> just to harass us. Odd how it is so provocative and not in a covered packing sleeve. I too want the BBB to investigate. This is uncalled for and disgusting. What company has this much money that they would want to order this many subscriptions for people they don't even know. I want this investigated.
 5th of Aug, 2011 by    0 Votes
This same thing just happened to me. I started receiving Women's Health Magazine which I did not order. When I contacted Women's Health, they told me that my order was placed through Publications Unlimited and that I would have to contact Publications Unlimited to have my order canceled. The phone number I was provided was not working, and I could not find any further information regarding the company online, except for these disgruntled posts by people experiencing the same thing as me. I did what Eric J B above did and sent a complaint in online through the Florida Better Business Bureau. I received a response in about 1 week from Publications Unlimited letting me know that my subscription has been canceled. Publications Unlimited stated that my order was placed to them by yet another company... I'm not sure what kind of scam is going on here, but it seems pretty intricate. I wanted to post here to let people know that contacting the Better Business Bureau seems to be the way to get your problem resolved. Also, the most recent phone number for Publications Unlimited that I received is 800-242-3475. I received that phone number in my response from Publications Unlimited, but not from anywhere else... it seems that Publications Unlimited changes their phone number from time to time. I hope this helps someone who ends up in the same situation as everyone who has posted complaints regarding this company online.
 19th of Aug, 2011 by    0 Votes
I also received an unsolicited subscription of Maxim which my girlfriend was not happy about and i had no explanation why it was arriving at our home. I called Maxim to cancel. It was 'courtesy' of Publications Unlimited. They gave me the 800 267 2611 phone number which didn't work. The number listed above worked and they cancelled my subscription.

Not sure how they got my info or signed me up but it was not appreciated.
 16th of Feb, 2012 by    0 Votes
I agree i just had a thirty minute argument with my girlfriend over a magazine I didn't order. I to have called the magazine an d they have also told me that the order was placed by publications unlimited. I'm not sure that this would be enough to satisfy my girlfriend though. I will have her call The magazine herself. I to have tried to call publications unlimited and the number isn't any good.
 4th of May, 2012 by    0 Votes
I have been receiving Women Health Magazines for at least 3 months now and I could not figure out when, where and how I subscribed for this. Well today in the mail I received a Prevention Magazine, so I contacted both companies and cancelled the subscription with them but they told me for all other matters I will have to contact a third party that signed me up for this magazine. I called the Publication Unlimited and got a message to call back during business hours (800)267-2611. So I did some research on this company and came across nothing but complaints and another phone number (800)242-3475. I then went to contact that number and the phone just rang and rang. I will attempt to contact the company again Monday morning in hopes that I can cancel these subscriptions that i did not sign up for! This is such a scam and waste of paper!!
 11th of Jun, 2012 by    0 Votes
Just received 2 issues of "Shape" magazine in the mail today. I was pretty surprised as I certainly didn't order this! Got the same runaround when I tried to call publications unlimited to cancel this order. Well if they aren't going to bill me, I guess I'll keep it lol...free magazines.
 16th of Jun, 2012 by    0 Votes
 18th of Jun, 2012 by    0 Votes
Funny, when I called the magazines to complain they all said they could not cancel the subscription because a third party company ordered them. Well when I called on Saturday the name of the company was Subco Inc. (who I promptly reported to the BBB and FTC). So today when I call I get the name of Publications Unlimited upon calling them they quoted off about 8 magazines that where being sent to my home. They said they would cancel. I guess so as I had sent email to Subco Inc with my BBB and FTC case numbers to let them know they have been reported. That I want my name and address out of ALL of their databases and those of their affiliates. I am not playing with these people the magazines were unauthorized and verge on ID theft. How are they going to say something fraudulently ordered in my name cannot be canceled by me?
 16th of Jul, 2012 by    0 Votes
This is crazy- we've had the same problem with the Publications Unlimited company! My husband and I are newlyweds, Christian, and would NEVER subscribe to a magazine like Maxim (which is what we received), so upon seeing it in our mailbox, we were shocked! I emailed Maxim and the representative was very helpful and said she cancelled our subscription- we will only receive the September issue before the subscription ends (ugh..great:/) Maybe other people on this thread could have some luck contacting Maxim or the company of the magazine they got directly to end those subscriptions, because the had fairly good costumer service at Maxim.
Hopefully that is the end of this, but I am concerned regarding how publications unlimited got our information...I am going to try and call the numbers above to talk with someone at publications unlimited, but I'm not sure I'll get in touch with anyone. This "company" is obviously a fraud and should be stopped.
 17th of Jul, 2012 by    0 Votes
So I called 'Publications Unlimited' and the woman said they are a customer service department of Maxim...so my thought is that they are a company 'made up' by Maxim to send these 'promotions' of magazines to people. It seems it is Maxim, or the magazines themselves, sending out these magazines and pointing to 'Publications Unlimited' as the one who has signed a person up for the subscriptions- when it is the magazines themselves. Anything to get their magazine to the doorsteps of our homes...pathetic.
 17th of Jul, 2012 by    0 Votes
I'm not sure why the above post has all those numbers- they are suppose to be quotation marks. I will try again:
So I called "Publications Unlimited" and the woman said they are a customer service department of Maxim...so my thought is that they are a company "made up" by Maxim to send these "promotions" of magazines to people. It seems it is Maxim, or the magazines themselves, sending out these magazines and pointing to "Publications Unlimited" as the one who has signed a person up for the subscriptions- when it is the magazines themselves. Anything to get their magazine to the doorsteps of our homes...pathetic.

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