Complaint Rating:

Company information:
bsnl,chennai
India

I am having a bsnl telephone connection with an unlimited package for internet in the name of my brother V.Muthuswamy.Though the connection is in the name of my brothe, I had been using the net for my trading in stock market.hough the packages entitles an unlimited sevice, the internet link gets snapped very frequentlNot a day passes without the services getting disrupted at regular intervals and you may be lucky to get your links restored by swithing the modem off and on repeatedly.This public sector undertaking is suffering from incompetent prsonnel, sub standard equipment and poor customer service.hough a helpline is availabe to voice your complaints one should be lucky enough to get access to this line after many attempts.Even after getting conncted you will be asked to wait indefinitely, ultimately the link will be snapped alogether.Recently I did not get the link to the net for a continuous period of 2 days under the pretext of some server problems which I am unable comprehend.One can understand the frustration of a trader when his scrips are moving in the positive direction, all of a sudden your trading gets snapped, thanks to bsnl.