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Performance Health USA Complaints - Green tea ripoff!

Review all Performance Health USA complaints

Performance Health USA
Posted: 2008-03-18 by Lynn Yagley [send email]
Green tea ripoff!
Complaint Rating: 95 % with 21 votes
Company information:
Performance Health USA
429 Eckford Dr
Troy, Michigan
United States
Phone: 248 619 3234

This product was advertised as seen on Oprah -- 3.95 for s/h and you can cancel at any time. However, they are charging you $79.95 for 60 bills (30 day supply) and there is no phone number to call to cancel this.
Comments United States E-Shopping
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More Performance Health USA complaints
Performance Health USA - Did not order but was sent a bottle
Performance Health USA - Billing for services not ordered
Performance Health USA - Bad service
Performance Health USA - Product sent in mail that was not ordered
Performance Health USA - you keep billing me and sending me bottle after bottle this was supposed to be a free bottle
Performance Health USA - Acai berries
Performance Health USA - billed for free offer
Performance Health USA - CC charges
Performance Health USA - GREEN TEA CAPSULES
Performance Health USA - Charged larger amount than was told

Comments

207 days ago by Amber Roberts [send email]
I'm going through the same thing. They don't tell you about the $79.95 charge until you sign up!
207 days ago by Amber Roberts [send email]
I just was able to get ahold of the company and they stopped my shipments and will refund me my money in about 2 weeks as long as I sent the product back ... I called 1-888-289-8740. They were very nice about it... hope everyone else that can't take the pills get money back too! It's only right!
206 days ago by Lori [send email]
Sorry that didnt help me, I called them and they told me that since I signed up for something else that is part of the deal that I could NOT return the product. I was told that I will not be getting my $79.95 back in at all. I told them that I would be contacting the Better Business Bureau. I hope everyone will learn from my mistake that I made. I guess I should take the pills, I paid for them. I am very upset about this.
205 days ago by Sheila [send email]
I can't find a # to cancel & they have sent another bottle within 14 days, not 21. I would like a # to call & talk to someone.!!!
204 days ago by Sarah Milkovich [send email]
me too - i have contacted my back to fill out an affidavit and they will stop the charges, however i am still not sure if the initial $80 will be credited. i was contacted by this company the day i signed up and told them then not to send the sample and cancel everything. i was sent the sample a week later and just 2 days ago was charged the $80.00. contact your banks to have the charges credited and they should be able to cease future charges as well.
202 days ago by Connie [send email]
I want to try this product out so I did not think that $3.95 would hurt me to try something. Before the product came, i wanted to do more research... which soddish me should of done first instead of ordered it. I was just desperate to lose some weight & willing to try almost anything... plus I was not thinking when I ordered it. Anyhow, reading all of your comments made me want to cancel, BUT I have not gotten any luck in reaching them. My credit card did get billed already. I checked online. It had that 888# that Amber posted & I can't get anyone until Monday!!! UGH!! i also tried calling that 248# that Lynn posted & I do not know what the heck that answering machine was saying!!! I pray that ALL of us will get our monies back & cancel. THANKS ALL FOR ALL THE INFO. At least I have a # to try to call. Those people does not want to be found!
200 days ago by Veronica Pantalone [send email]
I am not paying for this! I want to cancel and cannot figure out how to do it!!
200 days ago by Steve Novak [send email]
These guys at Performance Halth USA LLc are the worse casr of deception when it comes to profit and bait and switch. I get the free sample for around $3.00
then before you know it its $80.00 for 30 caps I never ordered. And 25% restocking if you do sent it back.
All from a survey where I am going to make $500.
No way Jose. Totally rip-Off.
Thanks,
Steve Novak
San Francisco, Ca
196 days ago by Logan [send email]
keep trying the number posted above to cancel. Although it is not the green tea company you should be able to cancel. These guys are awful I made sure to look at the terms and conditions and i was not supposed to be charged for 30 days but was instead charged within 3 days and although the company says that no other charges will be made i am still out 80
186 days ago by Martha A. Traxler [send email]
I certainly do have a big complaint. I received a telephone call asking me to try out the "Hoodia" diet pills which Oprah encouraged people to use because she felt they were these were the best on the market. I was offered a free trial for one month which I agreed to try and that I would pay only the shipping, and I gave an American Express card number. After I gave the number and found that I would have to receive a month's supply and thereafter each month, I said that I do not want the sample. The "girl" calling said it was too late and that I had to receive the month's supply and she could not cancel the trial pills as she had already entered the credit card number! Besides the "free" pills which consisted of only eight, I received in the mail within three days a new bottle, and it has not been opened from the package; I am returning it "refused" and am contacting my credit card that this was a fraudulent charge. Yes, this is definitely a scam, and I am following through with legal charges. M T
186 days ago by Kim Menna [send email]
me too! ME too! i hate this ! someone needs to stop this!
how did Oprah get involved in this horror scam!
186 days ago by Grace Nickens [send email]
I feel the same way and yes I e-mail and try too call with the number i got off line but it did not work. I need a number to call too cancel my order but I got more pill and my card again was change $79.99. I want too put a stop to this before they do it again.
184 days ago by Felicia [send email]
I too can not find a number to cancel. I too got charge 80.00 andthey keep sending me bottles. This is terrible and wont recommand anyone to get involved with this scam!
183 days ago by Erw [send email]
To Whom It May Concern,
I am pleading with you all whose trying to reach the Performance Health Company about your bills. The number listed from Detroit, MI is not the number. I ask that you all please stop calling my cell phone. If you look closely, that is my number not the number to Performance Health. I am receiving 4-7 calls a day from folks thinking they are reaching the Performance Health Company. If any one can tell me how to remove my statement and number off this email address complaint board please tell me. I know what you all are experiencing, I 've been there in March. However, I was credited the $79.95 back to my account within two weeks after I shipped the unopened diet pills back to the company.
174 days ago by Heidi M. Burke [send email]
THIS COMPANY SUCKS. THEY ARE A RIP OFF. I TO TRIED THE GREEN TEA AND I PRINTED OUT THE INFORMATION THEY SAID. WELL LO AND BEHOLD WHEN I WANTED TO CANCEL THERE WAS NO CONTACT INFO TO CANCEL. THIS IS NOTHING BUT A SCAM AND I PLAN TO NOT ONLY REPORT THEM TO THE BETTER BUSINESS BUREAU BUT I'm GOING TO SEND AN EMAIL TO OPRAH. NOT ONLY IS THIS A SCAM BUT IT DOESN'T WORK WITH ONLY 8 CAPSULES TO TRY.
166 days ago by Stacey Eichinger [send email]
THIS COMPANY IS ONE OF THE WORST COMPANIES I HAVE EVER ENCOUNTERED. THE ONLY WAY TO DEAL WITH THEM IS TO FILE CHARGES AGAINST THEM. YOU CAN ONLY CANCEL YOUR ORIGINAL SUBSCRIPTION AT THIS NUMBER 1-888-289-8740, YOU CAN NOT GET A REFUND. I STILL HAVEN'T GOT MY MONEY BACK, BUT AM WORKING WITH MY CREDIT CARD COMPANY TO GET IT BACK, SINCE THEY MADE CHARGES WITHOUT MY APPROVAL!!
PLEASE, ANYONE CONSIDERING SIGNING UP FOR THIS...DO NOT DO IT!! THEY ARE THE BIGGEST SCAM ARTISTS I HAVE FOUND. THE PERSONAL NUMBER OF THE PERSON WHO IS RESPONSIBLE, HIS NAME IS YORK GALLAND AND HIS # IS 801-281-0031. CALL HIM AND VOICE YOUR OPINION!!
145 days ago by Nancy Wiley [send email]
I have the same situation indicated in the other comments. I have tried to unsubscrible (via email) and they were returned as no such email address. I called to cancel and cannot get through - line continues to be busy. I tried entering my email address on their website but it says my email address does not exist.

I have cancelled my debit card so no more purchases can be posted to my account. I have returned their product in the mail (Return to Sender).

Is there something that can be done? Can this company continue to charge fees and not allow anyone to stop this from happening?
145 days ago by Denise Trotta [send email]
Hi ~
I never wanted to receive this product every month I just did a one time trial. Now I have received 2 bottles of green tea and need to send back the bottles. Please call or e-mail me
954-424-2178 or djt1313@aol.com
Thank You,
Denise Trotta
136 days ago by Rebecca Hollier [send email]
I thought I was the only one taken in by this horrible company. I would have never agreed to try this product if I had known what they were up to. When I recieved the bill for the full amount of $79.95 I was shocked because it was only a few days after I had recieved my trial offer. I was shocked to see another charge of $79.95 just today for a bottle that has'nt even arrived yet. Gosh! isn't there something that can be done to stop these thieves?
106 days ago by Pat Mcqueen [send email]
Yes, it's a rip-off. I called 1-888-289-8780 because I received another bottle of 30 which I didn't order. When I asked if there was a charge the operator checked my account and told me $69.50 (plus shopping)! When I said I hadn't ordered it, she said it's automatic if you don't cancel within 10 days of your order.

With further questioning I learned if I return it within 11 days of today's date, 27 June, they would reimburse my $69.50! I suggest if you return anything to them, send it certified or with a signature showing it was received!

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