Complaint Rating:

Company information:
GE Money
United States
ge.com

They Closed my account and sent me a letter saying it was due to credit history and/or delinquencies/trades. I have had no delinquencies with this account and my credit history is better now than when I opened the account. I called today to speak to a manager and a CSR rep told me that they closed over 2 million accounts because of the current credit market, but when I insisted on speaking to a manager to ensure that my credit history would not be negatively impacted by false information by this account, he told me to hold, THEN HE HUNG UP ON ME. Shame on GE Money, Care Credit. I will continue to call/write until I have something in writing from them stating that the account was NOT closed because of any fault of my own. I will not allow them to hurt my credit history when I have been an excellent paying customer. I had not used the card for over a year and then 8 weeks ago I had a Medical EMERGENCY and had to charge $1000. I feel this IS THE REASON they closed my account. They don't have the money to pay these charges and so they are making good customers suffer their consequences. I am disgusted with them. I just referred someone to them last week, and I will be letting her know NOT to do business with GE now.