Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Nuera Telecom

Posted:    

False rates

Complaint Rating:  67 % with 6 votes
67% 6
3.35
Contact information:
Nuera Telecom
Fort McMurray, Alberta
Canada
I received a call from an indian with an opening line "We are offering 4 cents a min to Lebanon". Now the cheapest I have heard of is 8 cents. So what I did was recorded the entire conversation. This call was followed by about 4 others from the same company and all were recorded. I finally figured that I had enough recorded evidence that if they tried to scam me I can fight back. I was also told that if I referred 3 people, which I did, I would get one number to call in Lebanon unlimited for 6 months as a thank you. Long story short, my wife started calling her mother everyday for a couple hours. 7 days later we were redirected to customer service because we exceeded our $100 limit. The company denied having these promotions and told me that I was responsible for the calls made. Since I had the recordings handy I played them to customer service who in return told me that I should know better and that no company offers these good rates and that I would get a bill for the full amount!!! Just waiting for the bill to come to mail them back a shove it up your a** letter. I did call my credit card company and got another card sent in the mail so they can't charge anything to it. If you need a copy of the recordings to fight these crooks, email me at boeing_cptn@hotmail.com
Complaint comments Comments (1) Complaint country Canada Complaint category International Calling Cards

Comments

Sort by: Date | Rating
A  18th of Jul, 2012 by    0 Votes
they are crooks and they all should be punished by the government . I was also given wrong information to call India and now the bill is showing different figure. all the customer service is fake and unprofessional. I want my refund back and they hung phone on me. can you believe that.? Nuera is a fraud company...

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Nuera Telecom Logo Nuera Telecom
Customer Care Service
1680 meridian Ave Suite 402
Miami Beach
Florida
United States - 33139
+1 877 686 XXXX
View Full Information
Contact Us
bdomains.com
     

Reply to

Send