Complaint Rating:

I work for Banfield In Jacksonville Florida and I can tell you that it is truly unfortunate that because one practice that happens to share the same name can make grief for the Banfield clinics that do a superior job in pet care. I personally have my pets on wellness plans and know first hand of how much money I have saved on just vaccines alone not including the discounts I get on medicines when my pets became ill. I am truly sympathetic with the owners of pets that had such a terrible experience or feel they were ripped off it is truly unfortunate but must all clinics be ridiculed over what experience one person had at a clinic that shares a corporate name "BANFIELD". I have full confidence in the doctor and team I work with and please if anyone takes anything from what I have typed all Banfields are not the same so to say that as a whole we killed your pet or ripped you off thats not the case and unfair to the clinics who really strive to provide quality pet care.