NorthStyle is a national company with a catalog and Web site. They offer clothing for women. Their stuff is really cute, but I've given them chance after chance and I don't believe I have ever ordered anything from them without running into some sort of problem. Their customer service is AWFUL. Most recently, I ordered a pair of pants and shoes from their site. The order was canceled unexpectedly. I called their customer service department and the guy told me that the pants weren't available but the shoes still were. I told him I still wanted them and asked why I hadn't been notified (the company has both my e-mail address and, I believe, my phone number). He said they send those notifications by snail mail, which is patently ridiculous.
Anyway, the shoes order was ALSO canceled. I called customer service again and the 15-year-old who answered the phone says, "Like, all I can figure is that like, those shoes were showing up as available at the time, but like they were really out and like it hadn't shown up yet."
Please save yourself the heartache and trouble and stay far away from this company.