First of all the product just doesn't work! After spending 3-4 minutes on a 1inch portion of my chest hair, i started smelling a strong burning odor. I would not mind the burning of the hair if the hair actually came off, but it took off maybe 50% of the hair in that square inch! thats it! I tried on my arm and several other places, but alas... I had the same results... crap!
Second, It only took this one day to realize this product was not for me, so I packed it back up and shipped it back a few days later.
They returned my money MINUS the SHIPPING AND HANDLING! They told me had I kept the item for 45 days, then I would have had the refund of the shipping and handling... That makes no sense!
All I wanted was a full refund like the commercial said that I ordered it from. What a rip off! Thats how they ensure they will MAKE MONEY OFF OF EVEYONE!