Kindly accept our sincerest apologies for the negative experience you had with our website. We most certainly assure you that we are more than willing to have this matter rectified for you the soonest possible time. If you can please email the details of your account to firstname.lastname@example.org, we would be more than happy to settle this matter to the best of our abilities.
Again, we apologize for any inconvenience. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your Nomorerack experience is always amazing.