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MTN Outlet Complaints & Reviews - Unsatisfied with the phone given

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MTN Outlet

Posted:    octavia rikhotso

Unsatisfied with the phone given

Complaint Rating:  100 % with 1 votes
My contract was up for a possible renewal with mtn. I went to mtn the glen to renew my contract. I chose a nokia for business which i returned to the outlet within 48 hours. i was not happy with the features of the phone. in fact my personal view was that the phone is over marketed and the features were exaggerated. The outlet was not prepared to listen at my problem instead they disregarded my complaint and raised a lot of unjustified issues which i was never alerted nor do they exist in my contract. MTN was not at all helpful instead they send me back to the outlet.
Comments South Africa Mobile & Cell Phones
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Sort by: Date | Rating
 3rd of Jul, 2008 by   Bonny 0 Votes
mtn is pathetic
 24th of Jun, 2009 by   M. Sayed -1 Votes
I have had equally poor service from an MTN outlet and the call center when trying to cancel my contract. The service standards at MTN has been consistently poor and I am moving to Vodacom where service standards for me have been much better.

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