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Posted:    Kim


Complaint Rating:  100 % with 6 votes
Contact information:
United States
Its about Monitronics security.

They asked us to sign contract for three years.After installing the system it used to give false alarm.Three times police came for alarm . we have to pay police department $70 each time bill came due false alarm.WE contacted monitronics they didn't come or fixed.even police couldn't stop alarm when alarm was going off.

we wanted to cancel it, instead of giving peace of mind it gave us nuisance.but they said we have contract.we paid 3years without service.

july 09 contract finished but still charging.they didn't send a letter also.

We called still they say send a letter of cancellation.
Comments United States Products & Services
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 11th of Jul, 2012 by   Monitronics Care 0 Votes
Monitronics Cares
Hi my name is David Sodiende with the Corporate Office of Monitronics. I’m sorry to hear that you are having problems with your account. I understand your concerns and I would like to speak with you regarding any and all issues you may be having with your account. Please call my office at 855-299-2081 from 8:00am-7:00pm Central Time.
Thank you,
Monitronics Cares

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