Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Monitronics

Posted:    

Beware

Complaint Rating:  100 % with 6 votes
100% 6
5
Contact information:
Monitronics
United States
Its about Monitronics security.

They asked us to sign contract for three years.After installing the system it used to give false alarm.Three times police came for alarm . we have to pay police department $70 each time bill came due false alarm.WE contacted monitronics they didn't come or fixed.even police couldn't stop alarm when alarm was going off.

we wanted to cancel it, instead of giving peace of mind it gave us nuisance.but they said we have contract.we paid 3years without service.

july 09 contract finished but still charging.they didn't send a letter also.

We called still they say send a letter of cancellation.
Complaint comments Comments (1) Complaint country United States Complaint category Products & Services

Comments

Sort by: Date | Rating
 11th of Jul, 2012 by    0 Votes
Monitronics Cares
Hi my name is David Sodiende with the Corporate Office of Monitronics. I’m sorry to hear that you are having problems with your account. I understand your concerns and I would like to speak with you regarding any and all issues you may be having with your account. Please call my office at 855-299-2081 from 8:00am-7:00pm Central Time.
Thank you,
Monitronics Cares

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Monitronics Logo Monitronics
Customer Care Service
2350 Valley View Ln
Dallas
Texas
United States - 75234-5754
+1 800 447 9239
View Full Information
Contact Us
bdomains.com
     

Reply to

Send