Complaint Rating:

SIR, I HAVE TAKEN A POLICY FOR IN THE NAME OF MY SON "AVI NILESH SHAH" WITH MAX NEW YORK LIFE INSURANCE. I PAID CASH TO THE AGENT ON 20 TH SEPTEMBER. HE GAVE ME PROMISE THAT IF I PAY ALL THE PREMIUM MY DAUGHTER WILL GET RS. 50 LAKHS AT HER 50TH BIRTHDAY.
HE ALSO ASSURED OF TAX BENE FIT UPTO 120000. U/S 80
HE PAID MY PREMIUM ON DECEMBER 5TH. HE IS WORKING ON BEHALF OF HIS WIFE MRS. KRUTI DEVANG SUTARIA.(AGENT CODE 155081) WHICH I KNEW WHEN I RECEIVED MY POLICY FROM THE COMPANY"S FORT BRANCH IN MUMBAI ON 2ND FEBRUARY 2008 (SATURDAY).AS ALL THE PROMISES AND SERVICES NOT IN DISCIPLINE, I ASKED FOR MY REFUND ON 7TH FEBRAURY, 2008. THE PERSON MR. PRASHANT, TOLD ME THAT I WILL GET MY REFUND IN NEXT 20 DAYS.
AFTER 25 DAYS I CONTACTED ON TOLL FREE NO. 1800 180 5577, THEY TOLD ME THAT MY FREE LOOK PERIOD HAS EXPIRED ON 26 TH DECEMBER. AS A LAYMAN, I HAVE NO SUCH RULE IN MIND, AND THE AGENT AND THE COMPANY TOOK THE BENEFIT.
I THINK THE AGENT AND THE COMPANY ARE MAKING ME FOOL.
MY POLICY NO. 331105247.
THE AGENT IS DEVANG KAMAL SUTARIA( MOBILE NO.9322244574)IS A FRAUD. HE INTENTIONALY MIS GUIDED ME FOR HIS GAINS.
MY COMPLAINT NO. WITH THE COMPNY MAX NEW YORK IS "1069411" AND 1128844". I HAVE CALLED THE COMPANY FOR 18 TIMES, BUT I GOT JUST AVOIDING AND DELAYING ANSWER.
I FEEL UN SECURED AND BEING CHEATED BY THE AGENT AS WELL AS MAX NEW YORK COMPANY. ALSO IF THE COMPANY IS NOT PAYING NOW WHAT MY FAMILY WILL GET IF I DIE.
WAITING FOR SOME POSITIVE REPLY FROM YOUR SIDE.
THANKING YOU
NILESH SHAH