Complaint Rating:

SIR, I HAVE TAKEN A POLICY FOR IN THE NAME OF MY DAUGHTER "AASTHA SANJAY SHAH" WITH MAX NEW YORK LIFE INSURANCE. I PAID CASH TO THE AGENT ON 20 TH SEPTEMBER. HE GAVE ME PROMISE THAT IF I PAY ALL THE PREMIUM MY DAUGHTER WILL GET RS. 50 LAKHS AT HER 50TH BIRTHDAY.
HE ALSO ASSURED OF TAX BENE FIT UPTO 120000.
HE PAID MY PREMIUM ON NOVEMBER 5TH. HE IS WORKING ON BEHALF OF HIS WIFE MRS. KRUTI DEVANG SUTARIA.(AGENT CODE 155081) WHICH I KNEW WHEN I RECEIVED MY POLICY FROM THE COMPANY"S FORT BRANCH IN MUMBAI ON 2ND FEBRUARY 2008 (SATURDAY).AS ALL THE PROMISES AND SERVICES NOT IN DISCIPLINE, I ASKED FOR MY REFUND ON 7TH FEBRAURY, 2008. THE PERSON MR. PRASHANT, TOLD ME THAT I WILL GET MY REFUND IN NEXT 20 DAYS.
AFTER 25 DAYS I CONTACTED ON TOLL FREE NO. 1800 180 5577, THEY TOLD ME THAT MY FREE LOOK PERIOD HAS EXPIRED ON 26 TH DECEMBER. AS A LAYMAN, I HAVE NO SUCH RULE IN MIND, AND THE AGENT AND THE COMPANY TOOK THE BENEFIT.
I THINK THE AGENT AND THE COMPANY ARE MAKING ME FOOL.
MY POLICY NO. 331105221.
THE AGENT IS DEVANG KAMAL SUTARIA( MOBILE NO.9322244574)IS A FRAUD. HE INTENTIONALY MIS GUIDED ME FOR HIS GAINS.
MY COMPLAINT NO. WITH THE COMPNY MAX NEW YORK IS "1069411" AND 1128844". I HAVE CALLED THE COMPANY FOR 18 TIMES, BUT I GOT JUST AVOIDING AND DELAYING ANSWER.
I FEEL UN SECURED AND BEING CHEATED BY THE AGENT AS WELL AS MAX NEW YORK COMPANY. ALSO IF THE COMPANY IS NOT PAYING NOW WHAT MY FAMILY WILL GET IF I DIE.
WAITING FOR SOME POSITIVE REPLY FROM YOUR SIDE.
THANKING YOU
SANJAY SHAH