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Matrix Direct


Carl Desiena

Complaint Rating:  90 % with 21 votes
90% 21
Contact information:
Matrix Direct Insurance
United States
I contacted Matrix Direct to do an online insurance quote for my husband and I. I received a call within about 15 minutes from Carl Desiena of Matrix Direct. He began asking me the normal questions I expect an insurance person to ask, such as: age, address, whether or not we smoke, ect..., I had given the information to receive a "quote" for a $250, 000 life insurance policy. This man continued on with a line of questioning that I was very uncomfortable answering. He wanted to know, over the phone, how much money we made, how long we made this kind of money ect... I told him that I no longer wanted to continue answering any more questions and have a good day. I hung up the phone. This weirdo called me back, on my work phone (3) times. He kept telling me that he would keep calling me until I told him why I didn't want to talk to him any more. I told him that if he continued to call me, I would have him brought up on harrassment charges. I will never, ever request an insurance quote from Matrix Direct.
Complaint comments Comments (0) Complaint country United States Complaint category Health & Life Insurance
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