Mate1 Enterprises review: unauthorized credit card billing! 129

i am ging 188 i want to stop receiving any contact from mate 1.com please.

no comment I'just want to cancell my membership

Well For One, I've been using the site for quite awhile now and never had to pay anything.. This is a surprise to me.. I now cant view my messages let alone who sent them. I guess they seen how many people would actually be interesting in the site and just started charging to see how much they can make off people all over the world viewing the site.. Yes, im very upset and lost at understanding because the previous users are now being charge to view their messages... I feel if i cant view my messages or the people who sending them.. i rather have my profile deleted.. I do not believe giving my credit card info over the phone or the internet...

Just found out you charged my card $49.95. I have no idea why you did such a thing. I authorized you to charge the $1.95 for the "three day trial". Nothing else.

I want my money back! I sign up for a 3 day membership for
$1.60 and you took $49.99 from my bank card information that i did not agree on! Again, " I WANT MY MONEY BACK NOW"! You contact me at res625@yahoo.com i'm also gonna call to talk to someone to fix this mixup!

I want all future "mates" to stop being sent to my email address. I also have been approached 8 times by possable mates, only to find out they were scamming me for money. The first beinga woman who uses ssaronrobert@yahoo.com for her personal email address. I apologize for not having her mate 1 name, it was lost in all this mess. She wrote me asking that I send her money for train fair. Then I was told by her I could not buy her a ticket, that she could only fly. Then she told me I would have to send her the money. It is all ascam, as well as your site. At this point please remove me from your list, and I will assume my credit card is not being charged. I have made copies of everything pertinent to this, and if need be will pursue this to another authority.
Thankyou

I gave them the right to charge my card the 1.95 but didn't know anything about the 49.95 until i got my statement in> I try calling them but no luck. I called my credit card company and they are investgating it. I told them I called them but they say have large volume of calls so come to this website. It is all a damm scam.

Well, I browsed Plenty of fish, and somehow I ended up on Mate1's site. A few months ago I was gonna sign up for membership, but i didn't make that crucial last click, so it died right there. The next thing I know, I was billed $51 bucks by Mate1, for a one
month membership. What? How did it happen? While I am a member of Adult Friend
Finder, I don't recall giving Mate1 my C card number. Could it be that AFF and Mate1
are collaborating? It does seem that way to me. Calls and E-mails are ignored, so I'm
out fifty bucks for browsing Plenty of Fish. Good ###ing going, man. Yes, they are all
scammers and fraudsters. Beware if you plan to sign up for membership, use only a
prepaid disposable C card with a minimal of available funds on it, that way they can't bill you for whatever they want!
Bugris

Same happened to me, I agreed to $1.99 trial, charged full amount.They say I didn't read smallprint authorising full amount.Very difficult to contact.How do I get a full refund.why are they allowed to do this to people and get away with it.It's the sort of scam you might find in Nigeria, not Canada.

someone created a site with my information aand im pissed i want it off right now

I wish I would have read these complaints before. I try to cancel, it is imposble. Thay're crooks!The best way is close your account, they will keep drawing out!

Thank You for the headsup - Glad I googled Mate1 before supplying them with my Credit card # re: 3 day trial - Saved me $ and most improtantly time .

Thank You - Happy New Year all the best for 2010

quit using my card do not want your services please send me info on closing this down. cancel! cancel! cancel!

i want to cancel my account bc my ex-husnad is harring me and haas threaten me

Mate 1 handles its payment structure quite responsibly compared to alot of other online paid sites! The only time I ever had a problem was when I was in error. However, being the type of website it is, they are prone to criticism based on the success of their members. If anything, they need to address some serious issues regarding a refund policy as many of the sites features ... and members who aren't putting a dime into it, are interfering with honest men who put their faith, and MONEY into the website

I've received some "messages" via my email from women in their 20s, when I specifically stated the age group that I'm in and a potential date should. I've also got one or two emails from "ambassadors" girls in their early to mid 20s who said they were also into "girls" and were looking for a wild time.

I mean, ... come on. Give me a break.

I only sighned up for the free trial . who gave you the right to take money out of my account

I tender my resignation to take place immediately. my e-mail: rjdav8222009@live.com, my username; royrob1, password; whereru. Do not charge anything more to my account. ROBERT DAVIS

I am from Arkansas. I signed up for the $1.95 trial, didn't like it, and I thought my membership would just expire. Instead it was renewed for a full membership and I got charged $49.95 for it. It was only a few days ago that I signed up so it should be too hard to get a refund and be done with it, and if they don't it will just prove what scame artists they are.

Very intelligent response, you really have your thinking cap on. I will take your advice and do exactly has you say. I never thought It would be such an advantage not to own a credit card, at this time.

Somewhere In Buffalo.

Idonot have a creit card but i have a checking account . thanks, kyle

i'm wanting to put a court case together, but need enough people to go in and get the site shut down and the money that they had scammed out of us i just need a lawyer and a couple of other people that have a paper trail to ive been to stand up for what i know is wrong and this is it

i want to cancel my subcription because my wife found out what i was doen.

I just want to cancel my account

hi i form Ireland and i tried to pay by maestro and laser card put u dont have this card on your window and most of Ireland use this card for payment hope to hear form u soon jacktaxi@yahoo.ie

no more

stop no more comments please

scraemble people

I don'd like it

my inbox of emails got send out over the web

I DO NOT RECOMMEND USING MATE1.COM AT ALL

THEY SCAM YOU TO JOIN AND PAY AND TO KEEP YOU PAYING EACH MONTH WITH FRAUDULENT MESSAGES FROM ONLINE AMBASSADORS

WHAT IS THE DEFINITION OF AMBASSADOR? 'an ambassador of good will'

What is MATE1.COM 's defitionition of their Online Ambassador? To hire women all accross the United States or World and provide them an exciting 'work at home' career opportunity where they will spend a few hours a week to lie, cheat, steal, scam, mislead, and fraudulently send messages to members of the Mate1 site who join during the 3 day trial, and make them think they are getting dozens of messages from other girls who are interested in them, but these trial members cannot communicate and respond to these messages unless they pay the $49.95 membership fee. And when you do reply to all these online ambassadors messages, you never hear back from them. They just all send you messages to profit, and get you to pay.

Also, if you are an existing customer and member of MATE1.COM, and your membership expires, you will notice that you will start getting dozens of emails from girls who like you and want to communicate with you, and when you pay, you again never hear from them again.

MATE1.COM IS A COMPLETE FRAUD AND SCAM

I have been a member (paying member) for 8 months now, paying 49.95 x 8 months and so far I have lost a total of $400.

But I cannot even count how many hours I spent on Mate1 the last 8 months, probably some 100 hours total.

Recently, I decided to not use MATE1.COM for a month after my membership expired, but when i went back to the site just 5 days ago, I noticed I had 23 new messages. So stupid me I pull out my credit card and pay the 49.95 fee so i can see my messages and reply to them.

When I look at most of the messages, I see very beautiful women, and I can tell they are all fake, because why would a beautiful woman be on a dating website like Mate1? IT NEVER HAPPENS! They would never need or think of using a dating website, because they would not have a problem finding a date where they live. So i know most of the girls are fake.

Another problem, alot of girls that do want to chat online using MATE1.COM, about 95% of them want you to join their WEBCAM site and enter your credit card info. And they send you a link to a website that is NOT secure, and when I research the website they take you to, it is a website that is registered and owned by a company and hosted by a company in Malaysia or another foreign company, so the only purpose of the site is to steal your credit card info.

Does Mate1 do anything about it? No! They will not easily delete users because they need the membership fees to make a huge profit.

I looked at Mate1 on Google, and they have alot of negative complaints about them.

I researched MATE1.COM on the Better Business Bureau website, and they have a rating of F as well as having some 23 complaints on them at /link removed/ site

I tried the 3 day 1.95 cancelled and read where we could use a free weekend well it showed where i approved billin for 49.95 i wish this to be taken off my billing for i cancelled it a few min. after i realized it

would like to cancel my subscription as of 11/28/08 and pay nothing hinceforth this was not what i expected, and your add does not show how to get out of this agreement when you want to cancel when you go through the financial settings.Only to change your e-mail or password, this is just a scam which allows you to keep extracting money from peoples accounts.as of today i will block my bank from allowing your extractions.b3624

I want to cancel my account before i i'm billed again. Profile ID [protected] Transaction ID 5297109 Subscription ID 1106844 Authorization Code 714071

As there seems to be some confusion about our service, we would like to take this opportunity to address some of the latest posts and concerns about Mate1.

First and foremost, our 3 day trial is $1.95, and is not in any way a "lure" or "con" but is simply what it states: a 3 day evaluation period for you to try the service. We don't want members to sign up for a month or longer if after a few days they are not enjoying the service, and so in the interest of our members, we ask that they try the site before they become regular subscribers. We feel that a 3 day period of time (72 hours) is ample opportunity to test the features, access your mail, chat, etc and thus come to a decision about our site. Many members will try it over a weekend when they have more free time.

We also strongly encourage members to try the free features of our site first, such as searches, matches, Hotlists and so on, and highly recommend that members complete their profiles and most importantly add photos to their profiles before they begin a 3 day trial.

Many trial members are pleased with what they see and wish to continue using the service. If for any reason you do not wish to continue, you simply need to cancel any further billing.

The trial offer page clearly states the following, in regular sized font: "For your convenience, if you do not cancel your trial before the end of the three day period, your trial membership will automatically convert to a full membership on the day after your three day trial ends. Your credit card will be automatically billed at the rate of forty-nine dollars and ninety-five cents after the end of your trial and every thirty days thereafter, until you cancel. If you do not wish to become a full member you must cancel your trial membership before your three day trial expires. You may cancel at any time by clicking on the Account Settings button on the Mate1 homepage or by calling customer service"

This information is repeated TWICE more - once on the confirmation screen you get after you purchase (which can be printed AND features a handy time stamp telling you when you signed up) and a 3rd time in your email receipt which all members get sent.

We also strongly encourage consumers to read any Terms of Membership and Terms of Conditions not only on our site, but on any site they sign up with. They are there to inform you, the customer of, among of other things, your rights and responsibilities.

You do NOT need to cancel by "snail mail", in fact we don't normally process any cancellations by postal mail - you can instead cancel your subscription in one of 3 ways - 1) doing so yourself online on our site, 2) contacting us by phone, or 3) by email. Our phone lines are open from Monday to Friday, from 8am to 10pm. That's a 14 hour window of opportunity 5 days a week. Our phone lines are rarely busy but in the event that they are, please try again shortly or cancel your own subscription online or by email. Many online sites, and dating services don't have any form of phone support at all - we pride ourselves in not only having a toll free number but a great customer care team behind it.

The mail-in policy described in a previous post is strictly for refunds, and is in place for members who fail to cancel a membership before any billing date, whether it’s a trial or a monthly rebill. We give our members 3 days of grace after any billing date to apply for a refund, which is helpful is you miss a deadline, forget, have technical difficulties, are ill, etc. Any letters requesting a refund need to be postmarked within 3 days of a billing date - they don't have to reach us within 3 days but be postmarked within 3 days. For more information, please review our Terms and Conditions, Section 4 VII. Please note that we receive very few letters as most members resolve any issues with us by calling our toll free customer care number. We cannot stress enough that we can resolve almost any issue by phone and strongly encourage anyone posting here to contact us if they have not already done so, so that we can work together to reach an amicable solution.

We also wish to point out that, as stated on our site, Mate1 is a dual-nation company with an address in both Plattsburgh, New York and Montreal, Canada. We don't have any offices in Vancouver. Both mailing addresses can be found under Help/Contact Us on our site.

Yours truly,
Mate1 Support.

i do want your service it is to much money!

i wish to cancelled my three days trail

please cancel my account i only like to try the three days thanks.

Yeah...I came across this site looking for other complaints against mate1.com
I just talked to a customer service rep, and I now realize I should have read the fine print.
I (and most of us) understand that a three day "trial" is just that...you shouldn't have to cancel your membership.
Yes...it's a legal scam...and it shouldn't be that difficult (snail mail) to get a refund.
I just mailed my 3 day refund, I noticed I got billed yesterday...glad I checked my bank account.
In the meantime, I'm going report my CC as being lost so I don't get charged again.
Wish I'd seen this site before my 3-day "trial"...what a joke.

If nothing happens, I'm going to file a complaint with the BBB.

https://odr.bbb.org/odrweb/public/NewComplaint.aspx?ComplaintTypeID=2&countryid=1

I DONT WANT THIS ACCOUNT NO MORE AND I WANT TO GET OFF SO HOW DO YOU