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I just reopened my account with Match.com. I am unable to sign into my account. It says that there is a problem with my account and to contact [protected]@support.match.com. How do I sign into my account?
Verified customerThis comment was posted by a verified customer. Learn more
I cannot sign in for DAYS now! TY, Neal Hugh Hurwitz, aka Randy Akonoway
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Lowbudget
, US
1 comments
Lowbudget
of US
Oct 17, 202311:30 am EDT
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I'm trying to verify my account with a 4 digit code and the code was never sent to verify
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Marisane
Albuquerque, US
1 comments
Marisane
of Albuquerque, US
Mar 14, 20223:19 pm EDT
I can’t sign jn
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Edward Carpenter
, US
1 comments
Edward Carpenter
of US
Mar 21, 20217:52 pm EDT
I quit my paid membership after two years of being matched with women who appeared to be friends with my Grandmother, house frock and all! There is an unpaid portion of the site that I cannot access? In that case delete me from your system.
Edward Carpenter
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Cindythedream847
, US
1 comments
Cindythedream847
of US
Mar 01, 202110:56 pm EST
I just paid for a month yesterday and I can not log in to my account. Please tell me what to do. Thank you
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Steve Michael Smith
, US
2 comments
Steve Michael Smith
of US
Oct 19, 202010:34 pm EDT
Just joined Match 2 weeks ago and paid for 6 months. Got messages from 20 woman. I was messaging several of the women and today it says there is a problem with my account. I'm the nicest, most polite guy you will ever meet! What is going on with them? Do woman report men who do not reply to their messages? I got so many likes that I couldn't possible spend all my time responding to all of them. Now several of the woman I will never be able to contact again easily without becoming a freaking detective.
i can't login account again after my account was automatically logout
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Rackem
, US
1 comments
Rackem
of US
Feb 14, 202012:26 pm EST
My subscription does not end till the end of February 2020, but been unable to log in. Site said I been locked out. How can I be locked out, and still have paid for two remaining weeks. Bty, The you talk about scammers! My "X" from 2019 is on this site, and change her real to FAKE name 'LORI" and instead of her being 72, she states she is 65. her list goes on, and on. Also, she says in her profile, she lives in Lakeland. So Men, Don't trust her profile! She took me for $$$$$$$. As, for this Site again, I can not log in, to report that woman. Lucky for me, I have a friend who is trying to report her as scammer. ' READER BEWARE". BTY, She also states ' NO BAGGAGE" but Her 93 year old dad lives with her, and that was or problem.
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Rockysun
, CA
2 comments
Rockysun
of CA
Jan 02, 20201:50 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
When I try to login it comes up site is down or repairing ..cannot login
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Rockysun
, CA
2 comments
Rockysun
of CA
Jan 02, 20201:48 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
Cannot login to match
Always say down or repairing
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V-Dubya
, US
1 comments
V-Dubya
of US
Sep 09, 201910:25 am EDT
Same story here ... downloaded the iOS Match app, added 1 face pic set my height and closed the app.
Went back in a few hours later and could not login saying technical issue with account.
Emailing support after 2 times and 2 days, they stated it was inadvertently deactivated by mistake and reactivated it.
I logged in and my G rated face pic was gone. Added it back and answered a few profile questions.
Boom next day locked out again. Email support and this time they state account has been closed due to violation of terms. I never even messaged anyone. This is crazy.
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Kimberlylanus
, US
2 comments
Kimberlylanus
of US
Aug 28, 201912:00 pm EDT
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I just signed up and can't login my account anymore
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Robert Crown
, US
1 comments
Robert Crown
of US
Jun 10, 20198:49 am EDT
I replied a message from an a new friend request and immediately my account got blocked for no reason don’t know what to do.
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Pmacca787
, AU
1 comments
Pmacca787
of AU
May 23, 20198:39 pm EDT
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I was a member a few years ago and met someone so I thought it was a good site. Anyway the relationship ended and my account profile was still open so I paid for 6 months and got access. Then two days later they blocked my account! I try to log in and it says There is a problem with your account. Please contact customer care at 1-800-92-MATCH. I try that number but can't get through so I emailed them and haven't heard a word back. I was polite in my emails to women and was not rude. I made a good profile and they just blocked me with no answer or any recourse to access my account again. What a scam!
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Angel Jager
, US
1 comments
Angel Jager
of US
Sep 23, 20185:34 pm EDT
I just had the same thing happen, I hadn't been active in a few months, I was only using the free options at the time. The only reason I even logged on was to completely delete the account, I saw I had a "free" message from someone, the message was over a month old, but it seemed legit. I responded, completely cordial, no attempts at offering any contact info outside of the Match messaging, no nudes pictures, just a short little reply. Next time I tried to login, I had been blocked, message said to contact resolutions@support.Match.com. I emailed, answered the questions they asked, then their next email was a totally [censored]ty reply saying that due to their Terms of Use, my account was being terminated. WTF? How did I violate their Terms of Use? The message goes on to say that because of their Privacy Policy, they can't discuss the terms of the termination, even with the person who owns the account. How does that make any sense? I don't even want the stupid account, and thankfully I hadn't paid any money recently, but I'm a little offended at being accused of something without being able to defend myself.
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satsat servers
, US
1 comments
satsat servers
of US
May 06, 20187:18 pm EDT
Here we go!
Access to your account has been blocked by Match.com. Please check your email inbox for a notification from us for more information. If you did not receive a notice, please contact resolutions@support.match.com
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Stephanie Woo
, US
1 comments
Stephanie Woo
of US
Apr 02, 201810:16 pm EDT
I just reopened my account with Match.com. I am unable to sign into my account. It says that there is a problem with my account and to contact resolutions@support.match.com. How do I sign into my account?
i am a member of match.com and for some reason i cannot log in
Mason23
, US
1 comments
Mason23
of US
Mar 25, 20185:11 pm EDT
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I signed up a couple of months ago or so and paid, the next day I realized that the time was not right for me so I cancelled, Now I would like to sigh up again and it said that I was blocked, What's up with that.
What’s up with you literally writing, verbatim, the exact same post as some woman, Carolmhouse, on Aug 27, 2016?
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tony915444
, US
3 comments
tony915444
of US
Oct 21, 20176:14 pm EDT
Match.com is a scam! The send me profiles of women outside my area and 20 years younger & 18 years older. Match owns 10 - 15 other sites and they gave my profile info to other sites without my permission. none of the sites will remove your profile even if you cancel. I cancelled my subscription to their other site (chemistry.com) and they argued with me for 30 minutes why THEY did not want to cancel it. Then I cancelled "repeat billing" on my match account...2 days later, they blocked me from my account and wont tell me why. they have thousands of complaints online...just google match.com complaints (or scams). They triple charged me 3 times in 1 day.
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Wets
, US
1 comments
Wets
of US
Jun 28, 20175:58 pm EDT
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I'm blocked for no reason. How do i get back in the game? Paid for 6 months barely used 2. What gives?
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Thomas Kuba
, US
1 comments
Thomas Kuba
of US
Jun 20, 201711:17 am EDT
My account was blocked for unknown reasons can you kindly check on it an activate it back at jeremydavid759@gmail.com and get it activated, would be so glad to hear from you. God bless
They say if they don't match you in 6 months, they'll give you 6 months free. they block you before the 6 months so they don't have to uphold their part. They blocked me after 3 months for no reason and won't get back to me as to why. they claim terms of use violation but I haven't violated and they wont tell me anything more without a court order?
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gregg.com
, US
3 comments
gregg.com
of US
May 21, 20172:27 pm EDT
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why cant I sigh in
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gregg.com
, US
3 comments
gregg.com
of US
May 21, 201712:01 pm EDT
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I am really frustrated has typed so so so so many times with no response email gaharmer@yahoo.com
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gregg.com
, US
3 comments
gregg.com
of US
May 21, 201712:00 pm EDT
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cant sign in for 8 days now whats up gaharmer@yahoo.com
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Michael Marks
, US
1 comments
Michael Marks
of US
Jan 22, 201711:45 am EST
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Blocked after 1 day on Match.com going to my bank and make complaint they broke a 3 month contract and want my bank to stop payment on C/C this Match .Com is a Big Scam used by Pumps and Hookers !;
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nancynorma
, US
2 comments
nancynorma
of US
Jan 16, 20175:41 am EST
you are rude
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nancynorma
, US
2 comments
nancynorma
of US
Jan 16, 20175:40 am EST
please open back my account or give me my money please
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Chin Capistrano
, US
1 comments
Chin Capistrano
of US
Nov 16, 20165:23 am EST
Im having problem logging in to my account so then i reset the password thru the reset email then I was able access and paid for 3months membership access then now again I cannot access my account and not receiving any notification for password reset in my email. Could my account be hacked? I thought this site is secured. Pls enlighten.
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Charlieswanson
, US
2 comments
Charlieswanson
of US
Nov 14, 20169:20 am EST
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Since I got my account I have not been able to use it. If I go to message someone it acts like I have not paid and will not let me message anyone. I wanted to try it out for a month. But my month is almost gone.
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Charlieswanson
, US
2 comments
Charlieswanson
of US
Oct 26, 20163:52 pm EDT
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stephenwomack6@gmail.com
shorelinehs
charlieswanson
I can't get into my account...could you please check for me and see what the problem is? Thank you
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sandbar
, US
1 comments
sandbar
of US
Oct 04, 20165:07 pm EDT
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i am having same problem... they keep asking for my password.. but it don't work.
they say go to resolution department..any how like your pic like to chat wit you
get in touch wit me...
thanks
Anthony
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Harry Ernest
, US
1 comments
Harry Ernest
of US
Oct 04, 20165:27 am EDT
I just joined match immediately I tried logging in they said my account has been blocked
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smithanderson
, US
1 comments
smithanderson
of US
Sep 28, 20165:33 pm EDT
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want to log in
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LethaJune
, US
1 comments
LethaJune
of US
Sep 18, 20169:27 am EDT
i tried Match a while ago, they say you can sign up for free ta see if it's for you, well that's all you can do is sign up
you cant do anythin else. well i'm tryin it again & totally completed my profile, go to pay & i'm blocked?
i've contacted C.S. & not heard a word
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Carolmhouse
, US
1 comments
Carolmhouse
of US
Aug 27, 201612:53 pm EDT
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I signed up a couple of months ago or so and paid. The next day I realized that the time was not right for me so I cancelled. Now I would like to sigh up again and it said that I was blocked? What's up with that?
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Cfry11
, US
3 comments
Cfry11
of US
Aug 01, 201811:58 pm EDT
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because you look too beautiful. far more beautiful than the women on match. they blocked my account after charging me for 6 months. match owns several other dating websites...chemestry, cupid, ourtime, etc. I cancelled my chemestry and blocked repeat billing on match...2 days later, they blocked my match account. If you lived in San Luis Obispo, I would definitely go out with you...you're too good looking for a scam site like match. you look like the woman that every guy dreams of marrying.
Cfry11
, US
3 comments
Cfry11
of US
Aug 01, 201811:59 pm EDT
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I had signed up for match.com over a year ago. They changed my password and locked me out of my account and still charged me $289.00 for their service. So I wanted to get back into my account to cancel subscription and they blocked my account. I wonder if they will charge me that amount again even though they blocked my account.
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Karlynrosekc
, US
1 complaint
1 comments
Karlynrosekc
of US
May 21, 20166:32 am EDT
My account was refunded today. I did not request this. Now I cannot communicate with people that are trying to match with me. And I cannot get anyone at match.com to help me. Very frustrating!
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Funlic
, US
1 comments
Funlic
of US
Apr 23, 20161:34 pm EDT
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The people and match com hide behind cover call customer support but they're actually never get in touch with you. Further than that. They just decide whatever they feel like to block your account." Accused is being violated there are policy which is crap" it was never policy terms. And ever if I did violated I deserve explanation and what did I do wrong. As much as to my knowledge I was always courteous and polite to everybody. Therefore there is no reason to be black me out not to refund my money not to let me go back on the side. It's definitely a big scam by the people Match com. This should not even be allowed to operate!
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Sheena Buscemi
, US
1 comments
Sheena Buscemi
of US
Apr 13, 201611:07 am EDT
I have joined match and got notice that my account was good until 10/6/16 and now I have a block notice WHY
I cannot sign in for DAYS now! TY, Neal Hugh Hurwitz, aka Randy Akonoway
I'm trying to verify my account with a 4 digit code and the code was never sent to verify
I can’t sign jn
I quit my paid membership after two years of being matched with women who appeared to be friends with my Grandmother, house frock and all! There is an unpaid portion of the site that I cannot access? In that case delete me from your system.
Edward Carpenter
I just paid for a month yesterday and I can not log in to my account. Please tell me what to do. Thank you
Just joined Match 2 weeks ago and paid for 6 months. Got messages from 20 woman. I was messaging several of the women and today it says there is a problem with my account. I'm the nicest, most polite guy you will ever meet! What is going on with them? Do woman report men who do not reply to their messages? I got so many likes that I couldn't possible spend all my time responding to all of them. Now several of the woman I will never be able to contact again easily without becoming a freaking detective.
Can’t sign in
i can't login account again after my account was automatically logout
My subscription does not end till the end of February 2020, but been unable to log in. Site said I been locked out. How can I be locked out, and still have paid for two remaining weeks. Bty, The you talk about scammers! My "X" from 2019 is on this site, and change her real to FAKE name 'LORI" and instead of her being 72, she states she is 65. her list goes on, and on. Also, she says in her profile, she lives in Lakeland. So Men, Don't trust her profile! She took me for $$$$$$$. As, for this Site again, I can not log in, to report that woman. Lucky for me, I have a friend who is trying to report her as scammer. ' READER BEWARE". BTY, She also states ' NO BAGGAGE" but Her 93 year old dad lives with her, and that was or problem.
When I try to login it comes up site is down or repairing ..cannot login
Cannot login to match
Always say down or repairing
Same story here ... downloaded the iOS Match app, added 1 face pic set my height and closed the app.
Went back in a few hours later and could not login saying technical issue with account.
Emailing support after 2 times and 2 days, they stated it was inadvertently deactivated by mistake and reactivated it.
I logged in and my G rated face pic was gone. Added it back and answered a few profile questions.
Boom next day locked out again. Email support and this time they state account has been closed due to violation of terms. I never even messaged anyone. This is crazy.
I just signed up and can't login my account anymore
I replied a message from an a new friend request and immediately my account got blocked for no reason don’t know what to do.
I was a member a few years ago and met someone so I thought it was a good site. Anyway the relationship ended and my account profile was still open so I paid for 6 months and got access. Then two days later they blocked my account! I try to log in and it says There is a problem with your account. Please contact customer care at 1-800-92-MATCH. I try that number but can't get through so I emailed them and haven't heard a word back. I was polite in my emails to women and was not rude. I made a good profile and they just blocked me with no answer or any recourse to access my account again. What a scam!
I just had the same thing happen, I hadn't been active in a few months, I was only using the free options at the time. The only reason I even logged on was to completely delete the account, I saw I had a "free" message from someone, the message was over a month old, but it seemed legit. I responded, completely cordial, no attempts at offering any contact info outside of the Match messaging, no nudes pictures, just a short little reply. Next time I tried to login, I had been blocked, message said to contact resolutions@support.Match.com. I emailed, answered the questions they asked, then their next email was a totally [censored]ty reply saying that due to their Terms of Use, my account was being terminated. WTF? How did I violate their Terms of Use? The message goes on to say that because of their Privacy Policy, they can't discuss the terms of the termination, even with the person who owns the account. How does that make any sense? I don't even want the stupid account, and thankfully I hadn't paid any money recently, but I'm a little offended at being accused of something without being able to defend myself.
Here we go!
Access to your account has been blocked by Match.com. Please check your email inbox for a notification from us for more information. If you did not receive a notice, please contact resolutions@support.match.com
I just reopened my account with Match.com. I am unable to sign into my account. It says that there is a problem with my account and to contact resolutions@support.match.com. How do I sign into my account?
i am a member of match.com and for some reason i cannot log in
I signed up a couple of months ago or so and paid, the next day I realized that the time was not right for me so I cancelled, Now I would like to sigh up again and it said that I was blocked, What's up with that.
What’s up with you literally writing, verbatim, the exact same post as some woman, Carolmhouse, on Aug 27, 2016?
Match.com is a scam! The send me profiles of women outside my area and 20 years younger & 18 years older. Match owns 10 - 15 other sites and they gave my profile info to other sites without my permission. none of the sites will remove your profile even if you cancel. I cancelled my subscription to their other site (chemistry.com) and they argued with me for 30 minutes why THEY did not want to cancel it. Then I cancelled "repeat billing" on my match account...2 days later, they blocked me from my account and wont tell me why. they have thousands of complaints online...just google match.com complaints (or scams). They triple charged me 3 times in 1 day.
I'm blocked for no reason. How do i get back in the game? Paid for 6 months barely used 2. What gives?
My account was blocked for unknown reasons can you kindly check on it an activate it back at jeremydavid759@gmail.com and get it activated, would be so glad to hear from you. God bless
They say if they don't match you in 6 months, they'll give you 6 months free. they block you before the 6 months so they don't have to uphold their part. They blocked me after 3 months for no reason and won't get back to me as to why. they claim terms of use violation but I haven't violated and they wont tell me anything more without a court order?
why cant I sigh in
I am really frustrated has typed so so so so many times with no response email gaharmer@yahoo.com
cant sign in for 8 days now whats up gaharmer@yahoo.com
Blocked after 1 day on Match.com going to my bank and make complaint they broke a 3 month contract and want my bank to stop payment on C/C this Match .Com is a Big Scam used by Pumps and Hookers !;
you are rude
please open back my account or give me my money please
Im having problem logging in to my account so then i reset the password thru the reset email then I was able access and paid for 3months membership access then now again I cannot access my account and not receiving any notification for password reset in my email. Could my account be hacked? I thought this site is secured. Pls enlighten.
Since I got my account I have not been able to use it. If I go to message someone it acts like I have not paid and will not let me message anyone. I wanted to try it out for a month. But my month is almost gone.
stephenwomack6@gmail.com
shorelinehs
charlieswanson
I can't get into my account...could you please check for me and see what the problem is? Thank you
i am having same problem... they keep asking for my password.. but it don't work.
they say go to resolution department..any how like your pic like to chat wit you
get in touch wit me...
thanks
Anthony
I just joined match immediately I tried logging in they said my account has been blocked
want to log in
i tried Match a while ago, they say you can sign up for free ta see if it's for you, well that's all you can do is sign up
you cant do anythin else. well i'm tryin it again & totally completed my profile, go to pay & i'm blocked?
i've contacted C.S. & not heard a word
I signed up a couple of months ago or so and paid. The next day I realized that the time was not right for me so I cancelled. Now I would like to sigh up again and it said that I was blocked? What's up with that?
[protected] good time ;)
My account got blocked No reason I have done nothing wrong I am a gentleman [protected] Please reply
just signed up and got blocked why
because you look too beautiful. far more beautiful than the women on match. they blocked my account after charging me for 6 months. match owns several other dating websites...chemestry, cupid, ourtime, etc. I cancelled my chemestry and blocked repeat billing on match...2 days later, they blocked my match account. If you lived in San Luis Obispo, I would definitely go out with you...you're too good looking for a scam site like match. you look like the woman that every guy dreams of marrying.
[protected] heyy
You can talk to me if you want LOL
I saw her first dude! LOL
I had signed up for match.com over a year ago. They changed my password and locked me out of my account and still charged me $289.00 for their service. So I wanted to get back into my account to cancel subscription and they blocked my account. I wonder if they will charge me that amount again even though they blocked my account.
My account was refunded today. I did not request this. Now I cannot communicate with people that are trying to match with me. And I cannot get anyone at match.com to help me. Very frustrating!
The people and match com hide behind cover call customer support but they're actually never get in touch with you. Further than that. They just decide whatever they feel like to block your account." Accused is being violated there are policy which is crap" it was never policy terms. And ever if I did violated I deserve explanation and what did I do wrong. As much as to my knowledge I was always courteous and polite to everybody. Therefore there is no reason to be black me out not to refund my money not to let me go back on the side. It's definitely a big scam by the people Match com. This should not even be allowed to operate!
I have joined match and got notice that my account was good until 10/6/16 and now I have a block notice WHY