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majicjack, New Braunfels, Texas Complaints & Reviews - cheats and scams |
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cheats and scams
Complaint Rating: 
Company information:
u.s.citizen george ross
119 lakeside pass 78130
New Braunfels, Texas
United States
Phone: 609-8693 area code 512
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ordered 2 majic jacks for a special deal of $168 per day on a 30 day free trial/they charged my card $98 each & then said i orderd 2 /5year platinum plans which i had never even heard about and for sure did not order for 139.00 dollars /this overdrew my checking account by hundreds of dollars /the bank almost closed my account which i have my disability checks go automaticly deposited /that would have sent my checks back and i would not be able to pay all my bills /this company has n0 way to talk to a live person/my30 day money back time was a lie /i received these jacks on jan.19th was told that i had until feb. 5 to return these jacks or i would not be able to get my money returned/this was false advertisement and down right crooked/this caused me a lot of trouble and i would warn everyone to stay away from these creeps/ i have no idea when or if my money will be returned/i had to send these jacks back by priority mail with return date of delivery to a post office box not a physical address which should have alerted me in the first place/i wonder how many other older people on a set income they have done this to hoping that they would just chalk it up and not try and get a 30 day free trial that is really a15 day trial/ i hope and pray that i receive my refund/ i guess that i will lose what ever godly amount that their shipping charges are/please warn all other aarp members so they will not lose their valuable time and money.
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| I don't know how your message ended up in my search for AARP complaints unless you got your Magic Jack through AARP (which wouldn't surprise me). For me, Magic Jack is the best thing to come along since sliced bread! I bought my Magic Jack about 2 or 3 years ago for $40, which included one year of service. There is a space on the left side of their screen where they advertised 5 years of service for $60 dollars. This includes local and long distance in the US, as well as voicemail, caller ID, the convenience a contact list, and breaks down to about $17 or so a YEAR, including tax. They also have awesome rates for calls outside the US. Of course, the phone only works when the computer is on, and it works best when my browser is turned off, but for about $1.50 a month I'll take it anytime! Magic Jack has now gone up to $70 for 5 years of service, and I don't know what they currently charge for the initial hardware, but they sell them in places like CVS and Radio Shack (which is where I bought mine), so no, it is not a scam. And it works perfectly fine with the $5.99 AT&T phone I bought at Target (not currently available, although a V-Tech model is (but seems cheaply made). If anybody reads this, you must have a USB port, installed or portable, on your computer in order to use Magic Jack. Heads up; DON'T buy on-line or through any third party unless you completely trust them due to prior transactions! Just go to the store and pay your sales tax (grin). |
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George, I am so sorry this happened to you. I can't help but believe it was a mistake of some sort, because my experience has been so, so different.
I sincerely hope you can turn this around and recover your money, because from my own experience, I can attest to the wonderful service I have received from Magic Jack. And to be completely honest, I have no connection, nor do any of my friends and family, to Magic Jack, now with anyone connected to Magic Jack..
Paula S. Johnson
West Boylston, MA |
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22nd of May, 2011 by 
