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Fraud and scam
Complaint Rating: 
Company information:
Magic Jack
United States
magicjack.com
I purchased magicjack and well within the 30 day return period, I decided to return the unit but couldn't get an RWA. I was finally told that there was no record of my purchase within the 30 day return period. I have proof of purchase in the form of bank visa statement showing the payment. There is no way to communicate with magicjack to contest this gross error! The customer service link is virtually hidden. Once in the Customer service site and your request is made, there is no way to contest magicjack's position! This must be a scam if there is no way to air complaints.
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