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LawDepot.com Complaints & Reviews - False advertising

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Posted: 2012-01-26 by    May213

False advertising

Complaint Rating:  92 % with 13 votes
Contact information:
United States
On the lawDepot.com website, there are some forms for free download. I downloaded the free "business operating template" and next thing I noticed: there is a $33 charge from LawDepot.com on my credit card statement.

Nothing is free there, it is lies. I downloaded free "business operating template" and they charged me $33 for that. Don't use this website they have false advertising there.
Comments United States Online Scams
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 26th of Jan, 2012 by   Lazypages 0 Votes
Did you at any chance give them your email or Credit card number?
 29th of Feb, 2012 by   HeatherCi 0 Votes
If you gave them your credit card information, that should have raised a red flag. No one will ask for that information for a product or service that is free. That having been said, however, I have run some searches on Google and have found that they advertise their products for "free" in Google Adwords but when you get to their website, none of the advertised items is free. So they are definitely guilty of false advertising.
 29th of Apr, 2012 by   Rick-B 0 Votes
This needs clarification. LawDepot offer three purchasing options which are presented on completion of your document.
The options are: #1; A monthly site subscription; #2; Fixed price per document;; #3; A 7 day free trial which provides access to most of LawDepot's documents. The purpose of the free trial is to encourage visitors into a paid monthly site subscription which becomes active should the visitor fail to cancel their payment details before the 7 day trial expires, which LawDepot makes clear. So it is necessary to provide credit card information prior to selecting the preferred option. .
I am an affiliate for LawDepot (write-your-own-will.com (not intended as a back-link)) but do not promote the free option. However, it is important to bear in mind that "free", in most cases, embodies conditions, and this is where most people come unstuck. You simply must read the terms and conditions before providing your payment details, because the truth is; "when a free gift is placed in the left hand, the right hand is usually prompted to pay for it"; such is the nature of sophisticated modern marketing methods.

I am not party to such marketing practices, however, In LawDepot's case, the 7 day free trial is a genuine offer with conditions, as most are, which should not result in a negative outcome where appropriate action is taken. In this case,
if you cancel your credit card details before your trial period expires, then you will not be charged for any number of documents you may have downloaded, as promised by LawDepot. If you genuinely acted in ignorance and thereby failed to cancel your payment details within seven days, explain the situation to LawDepot and I'm sure they will lend an understanding ear. It should be noted that high profile companies such as LawDepot, who are one of the original pioneers of d.i.y online legal documentation, and highly regarded, simply do not engage in such base practices as unauthorized credit card charging and scamming, which is tantamount to commercial suicide. Do read the not so small print and all will be o.k.

Hope this this throws some light on the matter.
 24th of Nov, 2012 by   ArianeEdwards 0 Votes
I need to know how my Commissions will be tracked. Is it by a hoplink
 10th of Jan, 2014 by   JnLA 0 Votes
Let's be realistic. When Lawdepot has "fooled so many people do you think just maybe they are not being up front and clear about their FREE OFFER. They use smoke and mirrors approach. How is that a good business model. They make it difficult to cancel. They lie on the phone. They don't send you a confirmation of what you actually agreed to in the "conditions". They hide the truth because they make more money taking advantage of customers than they do providing good product. If they were ethical they would refund charges when a customer complains not string them on for a few more billing cycles and then say "we can only refund two months" That is a simple con job. They can issue a credit for all amount taken against the customers knowledge and understanding or send him/her a check. They don't because they are unethical and you sir support them because you get a piece of the ill gotten gains.

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