Complaint Rating:

Company information:
Jewelry Television
United States
jewelrytelevision.com

Won another auction item at JTV.COM, got my confirmation number, got my congradulations you won an auction and was waiting for that 3ct. ruby. Well it did not come, I look on my account status and it was cancelled by JTV. This time their excuse was that the stone was to damaged to send out! really? They mail out damaged stuff all the time. What really got me was it took them 12 days to figure out this ruby was damaged. I ask them to send it, the item pictured was ok, not so damaged looking to me. BUT THAT'S NOT THE PICTURE, ONLY A COMPARSION. Geez, they have done this to me several times. Guess they could not find a ruby at 3ct. for 26$ plus 6.99 s/h. They had no problem mailing me out the quartz I won two days earlier, had that in no time flat. They are frauds. NO WAY WERE THEY GOING TO LET A 3CT. RUBY GO AT THIS PRICE. AND THAT MY FRIENDS IS FRAUD. I won it fair and square and they DID NOT DELIVER. My advice is DO NOT USE JTV.COM AUCTION SITE/OR SHOP THERE AT ALL. YOU WILL BE SORRY IN THE END...